What users are saying about
33 Ratings
3 Ratings
33 Ratings
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Score 8.6 out of 100
3 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • AvidXchange is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

AvidXchange

90%
18 Ratings
8.9

Conexiom

89%
2 Ratings

Likelihood to Renew

8.2

AvidXchange

82%
5 Ratings

Conexiom

N/A
0 Ratings

Usability

8.2

AvidXchange

82%
1 Rating

Conexiom

N/A
0 Ratings

Availability

9.0

AvidXchange

90%
2 Ratings

Conexiom

N/A
0 Ratings

Performance

8.0

AvidXchange

80%
2 Ratings

Conexiom

N/A
0 Ratings

Support Rating

8.2

AvidXchange

82%
4 Ratings

Conexiom

N/A
0 Ratings

Implementation Rating

7.3

AvidXchange

73%
2 Ratings

Conexiom

N/A
0 Ratings

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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Conexiom (formerly ecMarket)

Conexiom is well suited for companies that have an EDI-capable ERP and receive searchable PDFs containing vendor invoices, vendor acknowledgments, and/or customer orders that must be manually processed with regularity. Conexiom provides huge time savings to this type of company, allowing headcount to be minimized and stopping employees from doing tedious work. Conexiom is less suited to companies whose invoices/acknowledgments/orders come only sporadically or via methods that aren't searchable PDFs.
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Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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Conexiom (formerly ecMarket)

  • Great customer service
  • Amazing mapping accuracy
  • Fast processing times
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Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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Conexiom (formerly ecMarket)

  • Online Portal Functionality
  • Training Videos for new users
  • Error Trapping Functionality
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Pricing Details

AvidXchange

Starting Price

$5,000 per license

Editions & Modules

AvidXchange editions and modules pricing
EditionModules
AvidXchange5,0001

Footnotes

  1. per license

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Conexiom

Starting Price

Editions & Modules

Conexiom editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    AvidXchange

    At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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    Conexiom (formerly ecMarket)

    No answers on this topic

    Usability

    AvidXchange

    Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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    Conexiom (formerly ecMarket)

    No answers on this topic

    Support Rating

    AvidXchange

    Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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    Conexiom (formerly ecMarket)

    No answers on this topic

    Alternatives Considered

    AvidXchange

    We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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    Conexiom (formerly ecMarket)

    No answers on this topic

    Return on Investment

    AvidXchange

    • AvidXchange allows our office to be more productive on invoice approvals.
    • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
    • You can approve invoices from anywhere as long as you have internet access.
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    Conexiom (formerly ecMarket)

    • Gave us more resources (time and manpower)
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