What users are saying about
33 Ratings
27 Ratings
33 Ratings
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Score 8.6 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Sales Force Automation

    AvidXchange

    Feature Set Not Supported
    N/A
    7.0

    HoneyBook

    70%
    HoneyBook ranks higher in 7/7 features

    Customer data management / contact management

    N/A
    0 Ratings
    6.6
    66%
    9 Ratings

    Workflow management

    N/A
    0 Ratings
    6.4
    64%
    8 Ratings

    Opportunity management

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    6.8
    68%
    8 Ratings

    Contract management

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.4
    74%
    7 Ratings

    Interaction tracking

    N/A
    0 Ratings
    5.9
    59%
    7 Ratings

    Customer Service & Support

    AvidXchange

    Feature Set Not Supported
    N/A
    6.1

    HoneyBook

    61%
    HoneyBook ranks higher in 2/2 features

    Case management

    N/A
    0 Ratings
    5.9
    59%
    5 Ratings

    Help desk management

    N/A
    0 Ratings
    6.3
    63%
    6 Ratings

    Marketing Automation

    AvidXchange

    Feature Set Not Supported
    N/A
    5.2

    HoneyBook

    52%
    HoneyBook ranks higher in 1/1 features

    Lead management

    N/A
    0 Ratings
    5.2
    52%
    7 Ratings

    CRM Project Management

    AvidXchange

    Feature Set Not Supported
    N/A
    6.3

    HoneyBook

    63%
    HoneyBook ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    5.5
    55%
    9 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    7.6
    76%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    5.9
    59%
    8 Ratings

    CRM Reporting & Analytics

    AvidXchange

    Feature Set Not Supported
    N/A
    5.0

    HoneyBook

    50%
    HoneyBook ranks higher in 1/1 features

    Customizable reports

    N/A
    0 Ratings
    5.0
    50%
    6 Ratings

    Customization

    AvidXchange

    Feature Set Not Supported
    N/A
    6.5

    HoneyBook

    65%
    HoneyBook ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Custom objects

    N/A
    0 Ratings
    5.8
    58%
    8 Ratings

    Security

    AvidXchange

    Feature Set Not Supported
    N/A
    5.8

    HoneyBook

    58%
    HoneyBook ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    6.2
    62%
    6 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    5.3
    53%
    7 Ratings

    Platform

    AvidXchange

    Feature Set Not Supported
    N/A
    6.8

    HoneyBook

    68%
    HoneyBook ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    6.8
    68%
    8 Ratings

    Attribute Ratings

    • AvidXchange is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • HoneyBook is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.0

    AvidXchange

    90%
    18 Ratings
    7.9

    HoneyBook

    79%
    9 Ratings

    Likelihood to Renew

    8.2

    AvidXchange

    82%
    5 Ratings
    9.0

    HoneyBook

    90%
    1 Rating

    Usability

    8.2

    AvidXchange

    82%
    1 Rating
    7.4

    HoneyBook

    74%
    7 Ratings

    Availability

    9.0

    AvidXchange

    90%
    2 Ratings

    HoneyBook

    N/A
    0 Ratings

    Performance

    8.0

    AvidXchange

    80%
    2 Ratings

    HoneyBook

    N/A
    0 Ratings

    Support Rating

    8.2

    AvidXchange

    82%
    4 Ratings
    7.5

    HoneyBook

    75%
    7 Ratings

    Implementation Rating

    7.3

    AvidXchange

    73%
    2 Ratings

    HoneyBook

    N/A
    0 Ratings

    Likelihood to Recommend

    AvidXchange

    AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
    Read full review

    HoneyBook

    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Read full review

    Pros

    AvidXchange

    • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
    • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
    • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
    Read full review

    HoneyBook

    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Read full review

    Cons

    AvidXchange

    • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
    • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
    • The log enhancement follow-up procedure could use some work.
    Read full review

    HoneyBook

    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Read full review

    Pricing Details

    AvidXchange

    Starting Price

    $5,000 per license

    Editions & Modules

    AvidXchange editions and modules pricing
    EditionModules
    AvidXchange5,0001

    Footnotes

    1. per license

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HoneyBook

    Starting Price

    $390 Year

    Editions & Modules

    HoneyBook editions and modules pricing
    EditionModules
    Unlimited Plan - Annual$3901
    $1 Promo$1 Per Month2
    Unlimited Plan - Monthly$393

    Footnotes

    1. Year
    2. 6 Months Promo Code = ONLY1
    3. Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

    Likelihood to Renew

    AvidXchange

    At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
    Read full review

    HoneyBook

    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review

    Usability

    AvidXchange

    Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
    Read full review

    HoneyBook

    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review

    Support Rating

    AvidXchange

    Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
    Read full review

    HoneyBook

    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Read full review

    Alternatives Considered

    AvidXchange

    We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
    Read full review

    HoneyBook

    We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
    Read full review

    Return on Investment

    AvidXchange

    • AvidXchange allows our office to be more productive on invoice approvals.
    • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
    • You can approve invoices from anywhere as long as you have internet access.
    Read full review

    HoneyBook

    • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
    • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
    Read full review

    Screenshots

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