AvidXchange vs. Stripe Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AvidXchange
Score 8.8 out of 10
N/A
AvidXchange is an automated bill payment system.
$5,000
per license
Stripe Payments
Score 8.4 out of 10
N/A
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…
$0.02
per charge
Pricing
AvidXchangeStripe Payments
Editions & Modules
AvidXchange
5,000
per license
Sigma
$0.02
per charge
Radar
$0.05
per screened transaction
Issuing
$0.10
per virtual card
Terminal
2.7% + 0.05
per successful charge
Integrated
2.9% + 0.30
per successful charge
Atlass
$500
one-time fee
Premium Support
1,800
per month
Customized
Contact sales team
Offerings
Pricing Offerings
AvidXchangeStripe Payments
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AvidXchangeStripe Payments
Top Pros
Top Cons
Features
AvidXchangeStripe Payments
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
AvidXchange
-
Ratings
Stripe Payments
2.6
3 Ratings
72% below category average
Fraud Detection00 Ratings1.03 Ratings
API or SDK00 Ratings2.83 Ratings
Recurring Payment Support00 Ratings3.53 Ratings
Billing and Invoicing Support00 Ratings4.23 Ratings
Global Support00 Ratings2.83 Ratings
Payment Form Acceptance00 Ratings1.03 Ratings
Best Alternatives
AvidXchangeStripe Payments
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.5 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AvidXchangeStripe Payments
Likelihood to Recommend
9.0
(18 ratings)
6.2
(80 ratings)
Likelihood to Renew
8.2
(5 ratings)
10.0
(2 ratings)
Usability
8.2
(1 ratings)
10.0
(2 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(2 ratings)
10.0
(15 ratings)
Implementation Rating
7.3
(1 ratings)
10.0
(1 ratings)
User Testimonials
AvidXchangeStripe Payments
Likelihood to Recommend
AvidXchange
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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Stripe
Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
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Pros
AvidXchange
  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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Stripe
  • They are reliable. I can count on everything going smoothly with transactions.
  • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
  • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
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Cons
AvidXchange
  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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Stripe
  • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
  • The ability to be able to offer discounted rates at a smaller threshold would be nice.
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Likelihood to Renew
AvidXchange
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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Stripe
Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
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Usability
AvidXchange
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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Stripe
Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
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Support Rating
AvidXchange
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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Stripe
Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
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Implementation Rating
AvidXchange
No answers on this topic
Stripe
It took less than an hour to have everything setup and running
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Alternatives Considered
AvidXchange
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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Stripe
We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
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Return on Investment
AvidXchange
  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
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Stripe
  • It makes getting money from your clients really easy
  • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
  • It is very easy to integrate with online assets of the company
  • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
  • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
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ScreenShots