Avigilon Access Control Manager (ACM) vs. Delinea Secret Server

There are simpler systems out there for card access. The simpler systems are not as granular. There a lot of card access pieces to ACM. ACM also requires a server so if you want a cloud based solution, this is not an option. It's best if you have staff or a local company to support the hardware and software.

Incentivized

Great for managing access to secrets and servers and is more secure than storing passwords in a browser. The browser plugin to autofill passwords works well. Being able to schedule access ahead of time is a big plus for me as I can be forgetful. If you want a lightweight password vault, however, it may not be the best choice.

Incentivized

• Integrate with burg systems
• Granular for time access
• Flexible with many types of badges

Incentivized

• Password Management: Its entire purpose, really. Secret Server stores passwords in an incredibly easy to use way. They can be organized in groups, they contain all the information about the site or system the password is used for (including URLs for websites), and even a notes field. You can set up specific policies for expirations and complexity, and Secret Server can even generate strong passwords for you. Using a password is simple, too, since you can just click a button to add it to your clipboard; you don't even have to unmask the password.
• Security: The passwords are stored encrypted in a SQL database, and the application requires an authenticated login. This could be local, but we tie it into Active Directory. Each folder of passwords has groups assigned (in our case, again, AD, but you can make them local groups) with different permission levels, so we can compartmentalize passwords. Desktop technicians don't have access to network switch passwords, etc.
• Easy Setup: It took me about an hour to get the server running, from spinning up the VM to importing our old password list. It took a little longer to organize the passwords into proper folders, and then assigning groups, but it was easy to do.
• Personal Passwords: Each user also gets a personal folder, where they can keep their own, unshared passwords. This is nice for sites or systems with individualized logins (e.g., a firewall, VPN, etc.)
• Favorites: Secret Server lets you tag passwords as "favorites" so you can easily find ones you use constantly. The search feature is nice, but this is nicer.

Incentivized

• How you set up integration with burg systems
• SSO
• Making door double taps easier to set up

Incentivized

• The sharing functionality NEEDS improvement. We share most passwords at a group level, but then it becomes impossible to share them with a dynamic group and one or two one-off people as well. This is a major shortcoming.
• I don't love the interface. I feel like there is an attempt at a dashboard, but it is really not effective.
• I've heard, but never seen, that the software can actually change passwords in the target systems. If this is part of its deliverable, I do not know how to use it, and I don't know how you would do that. Seems like a great feature for password management.

Incentivized

I actually haven't had to work with support. I have spoken to a colleague of mine who has worked with support and has been pleased.

Incentivized

Some systems out there are not too granular. They also lacked integration with Google, which we need. With that being said ACM can sometimes make setup too complicated. Double-tap cards for instance take many steps to set up. In other systems it's a one-click setup. ACM is also compatible with Mercury boards. This is a big reason to choose ACM because the boards are not proprietary.

Incentivized

There were not very many solutions that provided the entire package of taking an account from creation and deactivating it when no longer needed, as well as providing the discovery of unknown service accounts. Other solutions like RoboForm and LastPass did not offer the ability to manage your service accounts and added layers of complication to ensure security.

Incentivized

• card access can help to limit physical keys
• Less staff to unlock doors for events, because now they are scheduled by one person
• Licensing and installation costs are pricey

Incentivized

• It has increased our security profile within our organization
• it has made implementation of complex password policies easier to achieve
• It has assisted with the hardening of the infrastructure by automatically proecting our service accounts and rotating passwords regularly

Incentivized