Avionté offers enterprise staffing and recruiting software and is a partner to staffing and recruiting firms for front and back office software. Avionté offers a suite of staffing solutions throughout the U.S. and Canada. The platform includes CRM, recruiting, onboarding, payroll, billing and business intelligence, complemented by an ecosystem of strategic technology partners to permit customized solutions tailored to the needs of clerical, light industrial, IT and professional staffing firms.…
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symplr Talent Management Solutions
Score 7.3 out of 10
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symplr acquired HealthcareSource in July, 2021. The former HealthcareSource now forms the foundation fo the symplr talent management suite.
Avionté is a wonderful tool for recruiting agencies. It's highly customizable and does everything I need it to do as a full-cycle recruiter. It has a massive database capacity--we transferred 20 years' worth of data into Avionte--and appears to do well by our sales/account management team as well.
If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
When any company implements a new program they have specific needs that they want customized for them. Healthcare source did a great job providing excellent customer service to our HR and IT professionals working behind the scenes to help us maximize the programs potential at our organization. They did not limit us to any standard uses or prohibit us from reaching our internal goals. Some examples include specialized reports, data uploads of employee data and time frames for our annual reviews.
They provided us with training and retraining and more training on using the system. This included training new members of our team when we had turnover in HR and inviting us to conferences and webcasts regularly.
The presentation of the software was very appealing and that may seem small but it really helps appeal to the employees that use it for their reviews.
It doesn't allow for much control on changes that are done. All employees have access to modify other employees information, it has an audit trail and would show who made the changes and what the previous information was even if these are easily fixed situations. It has led to confusion with the misuse of some of the employees in our company.
It should have better integration with more payroll systems. They are currently offering some integration but it is not possible to fully integrate unless the payroll system is part of the compatible ones.
When a candidate applies from Indeed or any other job search engine, their resume tend to be modified and some dates get into the wrong places, so their parsing system should get some improvement, or at least allow to update the file that has been uploaded.
Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.
On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Compas has a cleaner interface than the other ATSs . It doesn't look clunky. That being said system is that not intuitive. But once you learn it, it works pretty well. We picked Compas because of the Gmail integration. Gmail/Google is a big part of the system we run on and having Compass feed into that [is as well].
Both Health Stream and Healthcare Source have to-do lists, completion lists, and tracking. However, the functionality of Healthcare Source is far superior to HealthStream. The notifications are much better and helpful. The tracking on Healthcare Source is easy to use and see. Overall the interface in Healthcare Source is more intuitive.
NetLearning has increased our nursing CEU credits with the most efficiency. Now nurses can take courses on NetLearning and have it track their hours.
On a compliance standpoint, NetLearning has benefited us when we are being audited and we have to show what trainings or classes an employee has made. Also, to make sure that their certifications are up to date.
