What users are saying about
40 Ratings
5 Ratings
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Score 7 out of 100
40 Ratings
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Score 4.7 out of 100

Likelihood to Recommend

Avionté Software

Compas is the perfect tool to track and post jobs, also a great tool to track and follow up on candidates. It is also a great way of getting metrics for the recruiter's performance. It has to improve their payroll tools and integration. It is hard to follow up on markups and pay rates.
Anonymous | TrustRadius Reviewer

SmartSearch

I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
EJ Meier | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Avionté Software
8.5
SmartSearch
3.3
Job Requisition Management
Avionté Software
10.0
SmartSearch
3.6
Company Website Posting
Avionté Software
10.0
SmartSearch
3.7
Publish to Social Media
Avionté Software
7.0
SmartSearch
1.2
Job Search Site Posting
Avionté Software
10.0
SmartSearch
1.3
Customized Application Form
Avionté Software
8.0
SmartSearch
7.5
Resume Management
Avionté Software
9.0
SmartSearch
2.2
Duplicate Candidate Prevention
Avionté Software
7.0
SmartSearch
8.3
Candidate Search
Avionté Software
8.0
SmartSearch
2.8
Applicant Tracking
Avionté Software
9.0
SmartSearch
3.9
Collaboration
Avionté Software
9.0
SmartSearch
1.3
Task Creation and Delegation
Avionté Software
8.0
SmartSearch
1.2
Email Templates
Avionté Software
9.0
SmartSearch
2.4
User Permissions
Avionté Software
7.0
SmartSearch
1.3
Notifications and Alerts
Avionté Software
8.0
SmartSearch
2.1
Reporting
Avionté Software
9.0
SmartSearch
6.7

Pros

Avionté Software

  • Integration with Gmail really helps us track messages between candidates and keep tabs of all our pipelines.
  • The resume parsing feature is really great and does a pretty accurate job of pulling the data from candidate resumes so that uploading new applicants is quick and easy.
  • The offer letter approval process feature that is built in is a great way for us to systemize the approval of offers and make sure it funnels into the appropriate channels.
Josephine Law | TrustRadius Reviewer

SmartSearch

  • The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
  • The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
  • Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
David Stafford | TrustRadius Reviewer

Cons

Avionté Software

  • It doesn't allow for much control on changes that are done. All employees have access to modify other employees information, it has an audit trail and would show who made the changes and what the previous information was even if these are easily fixed situations. It has led to confusion with the misuse of some of the employees in our company.
  • It should have better integration with more payroll systems. They are currently offering some integration but it is not possible to fully integrate unless the payroll system is part of the compatible ones.
  • When a candidate applies from Indeed or any other job search engine, their resume tend to be modified and some dates get into the wrong places, so their parsing system should get some improvement, or at least allow to update the file that has been uploaded.
Anonymous | TrustRadius Reviewer

SmartSearch

  • SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer
  • Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time.
  • SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems
  • SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Avionté Software

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 3.0
Based on 18 answers
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
Bill Humbert | TrustRadius Reviewer

Usability

Avionté Software

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 7.9
Based on 10 answers
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
Rachel Hamilton Probst | TrustRadius Reviewer

Reliability and Availability

Avionté Software

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 10.0
Based on 3 answers
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Bill Humbert | TrustRadius Reviewer

Support Rating

Avionté Software

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 7.2
Based on 9 answers
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
Debbie Personette | TrustRadius Reviewer

Implementation Rating

Avionté Software

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 6.0
Based on 5 answers
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avionté Software

Compas has a cleaner interface than the other ATSs . It doesn't look clunky. That being said system is that not intuitive. But once you learn it, it works pretty well. We picked Compas because of the Gmail integration. Gmail/Google is a big part of the system we run on and having Compass feed into that [is as well].
Josephine Law | TrustRadius Reviewer

SmartSearch

Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to LinkedIn Talent. LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
Anonymous | TrustRadius Reviewer

Return on Investment

Avionté Software

  • Having the ability to post as many ads as possible for a fixed price each month is a great way of strongly staffing without spending the extra money. We used to spend more money a month when we used to post in Zip-recruiter directly.
  • It stores a lot of good functions to make sure each employee in our branches is doing the different calls and follow-ups they need to be doing daily, and it has helped the company improve personnel performance to 30%.
  • The Company has centralized all the employees' info into one system and it allows to improve the response and the times in response.
Anonymous | TrustRadius Reviewer

SmartSearch

  • That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
  • They are a business partner and do their very best to help us succeed.
Travis Medley | TrustRadius Reviewer

Screenshots

Pricing Details

Avionté Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartSearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Avionté Software
9.0
SmartSearch
2.0

Likelihood to Renew

Avionté Software
SmartSearch
3.0

Usability

Avionté Software
SmartSearch
7.9

Reliability and Availability

Avionté Software
SmartSearch
10.0

Support Rating

Avionté Software
SmartSearch
7.2

Implementation Rating

Avionté Software
SmartSearch
6.0

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