What users are saying about
5 Ratings
14 Ratings
5 Ratings
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Score 9.2 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Attribute Ratings

  • Avochato is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Avochato

100%
3 Ratings
8.8

MoEngage

88%
2 Ratings

Likelihood to Renew

Avochato

N/A
0 Ratings
2.0

MoEngage

20%
1 Rating

Support Rating

Avochato

N/A
0 Ratings
8.0

MoEngage

80%
1 Rating

Likelihood to Recommend

Avochato

Well suited: Problem resolution, timely response, 1-many communicaiton, event triggered automation, allows reservationists to text multiple people at one time, and puts all the relevant decision making information in a link. Also allows us to have a written record of the conversation. Less Appropriate: Still cannot replace the Southern hospitality of a phone call. Sometimes texting reaches a point, where a phone call can solve fix, or figure it out quicker
Ross Twiddy | TrustRadius Reviewer

MoEngage

MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
Anonymous | TrustRadius Reviewer

Pros

Avochato

  • Platform for easy monitoring of communication
  • Ease of use for batching communication to multiple entities at one time
  • Projecting or pre-scheduling communication in a time pre-determined by our office.
Anonymous | TrustRadius Reviewer

MoEngage

  • Basic use cases of Push Notifcation and Email enablement
  • Scheduling certain events with an API, as we have more APIs it's become very useful
Anonymous | TrustRadius Reviewer

Cons

Avochato

  • The mobile app definitely could be better. Sometimes it crashes, and you can't see the tags or create new contacts, and it only lets you call and send and receive messages, but you can't take calls from the mobile app.
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

MoEngage

  • Attribution
  • Onboarding could be faster
Anonymous | TrustRadius Reviewer

Pricing Details

Avochato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

MoEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1000

Starting Price

Likelihood to Renew

Avochato

No score
No answers yet
No answers on this topic

MoEngage

MoEngage 2.0
Based on 1 answer
Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
Anonymous | TrustRadius Reviewer

Support Rating

Avochato

No score
No answers yet
No answers on this topic

MoEngage

MoEngage 8.0
Based on 1 answer
It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avochato

We never tried or used any other platform
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

MoEngage

Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
Anonymous | TrustRadius Reviewer

Return on Investment

Avochato

  • Extremely positive. Very efficient style of communication.
  • Excellent booking engine, very effective marketing option. Click to text.
Ross Twiddy | TrustRadius Reviewer

MoEngage

  • It has increased our customer retention.
  • Improved average revenue per user through cross-sell campaigns
  • It has helped us make faster decisions through real-time analytics.
Anonymous | TrustRadius Reviewer

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