What users are saying about
3 Ratings
5 Ratings
3 Ratings
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Score 8.3 out of 100
5 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Avochato

It does really well for accessible communication with many individuals and is a great tool for quick status updates when needed. Some individuals do not do well with the idea of not communicating to a specific purpose and while that is not an issue that Avochato can manage, it is one that makes assimilation a bit more difficult.
Anonymous | TrustRadius Reviewer

MomentFeed

It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
Anonymous | TrustRadius Reviewer

Pros

Avochato

  • Broadcasting, You can broadcast depending on tags or selecting specific contacts and even send the broadcast right away or schedule it for delivery. Once it's out you can see who received it and who responded and get your insights from that.
  • It lets you categorize your contacts with the tag feature, you can create and add as many tags as you wish and need and then go to those tags to access selected contacts and see how everything is going on a market, target, area, anything.
  • Unlimited history! A contact that you got a hold of 2 years ago through Avochato, you can still see all the calls, messages, voice mails between the company and them.
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

MomentFeed

  • Central platform format - great for multi-unit brands.
  • Versatile when using for multiple pages and corresponding channels.
Kevin Holifield | TrustRadius Reviewer

Cons

Avochato

  • It was a bit clunky to figure out the scheduling function in the beginning, this could be improved
  • Removing notifications for messages that are sent out and already managed.
  • The system keeps all communication in one location, it would be helpful if the outbound messages were in one organized area and the incoming messages in a separate.
Anonymous | TrustRadius Reviewer

MomentFeed

  • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
  • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
  • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
Anonymous | TrustRadius Reviewer

Support Rating

Avochato

No score
No answers yet
No answers on this topic

MomentFeed

MomentFeed 10.0
Based on 2 answers
Support has been perfect. This company has an awesome culture as well
Kevin Holifield | TrustRadius Reviewer

Alternatives Considered

Avochato

We never tried or used any other platform
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

MomentFeed

I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
Anonymous | TrustRadius Reviewer

Return on Investment

Avochato

  • Great communication platform that has allowed us to speed up and communicate more effectively
Anonymous | TrustRadius Reviewer

MomentFeed

  • Increased star-ratings=increase in click-thru rates.
  • Increased star-ratings=increase in sales.
Kevin Holifield | TrustRadius Reviewer

Pricing Details

Avochato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MomentFeed

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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