AVOXI vs. NICE CXone
AVOXI vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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AVOXI | N/A | AVOXI is a cloud communications platform specializing in contact center and virtual number solutions, aiming to simplify how companies communicate with their customers. AVOXI provides an integrated communications experience. | $19.99 per month per user | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
AVOXI | NICE CXone | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | $24.99 one-time fee per user | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
AVOXI | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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AVOXI | NICE CXone | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.1 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AVOXI | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.2 (24 ratings) |
Usability | - (0 ratings) | 8.4 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 8.0 (5 ratings) |
In-Person Training | - (0 ratings) | 3.1 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
AVOXI | NICE CXone | |
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Likelihood to Recommend | AVOXI No answers on this topic | NICE Systems |
Pros | AVOXI No answers on this topic | NICE Systems |
Cons | AVOXI No answers on this topic | NICE Systems |
Likelihood to Renew | AVOXI No answers on this topic | NICE Systems |
Usability | AVOXI No answers on this topic | NICE Systems |
Reliability and Availability | AVOXI No answers on this topic | NICE Systems |
Performance | AVOXI No answers on this topic | NICE Systems |
Support Rating | AVOXI No answers on this topic | NICE Systems |
In-Person Training | AVOXI No answers on this topic | NICE Systems |
Online Training | AVOXI No answers on this topic | NICE Systems |
Implementation Rating | AVOXI No answers on this topic | NICE Systems |
Alternatives Considered | AVOXI No answers on this topic | NICE Systems |
Scalability | AVOXI No answers on this topic | NICE Systems |
Return on Investment | AVOXI No answers on this topic | NICE Systems |
ScreenShots | NICE CXone Screenshots |