Awardco vs. Reward Gateway Employee Engagement Platform (SmartHub)

Awardco has something for everyone. I have employees in a variety of age groups and some want to travel, some want a tangible item, and others feel like they don't really need/want anything so they choose a gift card so they can use it how and when they choose. Awardco allows that flexibility. Also, if the individual isn't ready to make a selection right away, they can save their points to use at a later time. If an individual would like to select an item larger than their award amount, they are not able to add dollars to their personal account, which may cause some frustration to an individual.

Incentivized

Because of it's scalability, the RG Employee Engagement Platform works for just about any company. It enables ease of communications, peer shout outs, rewards/recognition and the perks are a major bonus. I would recommend it for anyone looking for a platform like this.

Incentivized

• Every employee has an account.
• There are multiple ways to use your points.
• All points are stored in one place & easy to find.

Incentivized

• Integrates well with other software platforms (e.g. our HR system).
• Easy to implement.
• Very user-friendly interface.

Incentivized

• I would like the system to be able to send email notifications to more than the employee and the HR Manager. It would be great if we could include the manager and the GM as well. Now I just forward the message to the others.

Incentivized

• The SmartHub is a bit intimidating BUT end users don't really have to modify it unless they want to, I try not to and my account manager helps with changes.
• There are honestly no negatives, the platform is amazing

Incentivized

Excellent product, easy to implement and use, solid customer service, employees love it

Incentivized

It’s not super user friendly compared to other apps I have used in the past, and it also offers not as many partners. One feature that would improve it, would be connecting award bucks to a digital credit card. That way employees can spend it on what they want without having to get a visa gift card which is the current solution/ work around

Incentivized

Never an issue

Incentivized

We have not experienced any performance issues

Incentivized

I am giving a "middle of the road" rating of 5 because I don't have experience with Awardco support. I have never had to reach out to the support team for anything, so I don't have any substantial feedback in this particular area. The program is so easy to use, so I've never needed to contact the support team.

Incentivized

We had a dedicated person and he went over everything we needed to know on how to operate the system. Lots of examples and test environment was used

Incentivized

It was very in depth and easy to understand. There was a dedicated person that was assigned to our account and that made it easier to move forward. The process was very easy to follow

Incentivized

Motivosity is hands down better. Easier for companies with employees in multiple countries, easier to spend the money you receive, easier to gift the money, easier to interact with and more user friendly. However, Motivosity is also more expensive and I find that cost is hard to swallow when you want to just invest the money into employees

Incentivized

TinyPulse was an excellent platform for getting feedback from employees, and having a dialogue with them about it, but less well suited as a communications or recognition platform.

Incentivized

No, it was a basic standard agreement with straightforward terms

Incentivized

This product was deployed across our entire organization from the start and replaced an old manual process

Incentivized

• When I set my annual budget, I know exactly how much my spend will be because I know how many individuals will receive recognition and what the price point is for that level of recognition. No surprises!
• Employee satisfaction soars with Awardco. I polled employees after a year and received excellent feedback.

Incentivized

• Increased transparancy throughout the organization
• Better, more immediate communications
• Increased comradery between department
• Recognition is immediate
• improved cultural alignment

Incentivized