What users are saying about
6 Ratings
3 Ratings
6 Ratings
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Score 8.6 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Attribute Ratings

  • Awario is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.4

Awario

94%
2 Ratings
9.0

Keyhole

90%
1 Rating

Support Rating

8.9

Awario

89%
4 Ratings

Keyhole

N/A
0 Ratings

Likelihood to Recommend

Awario

Awario is incredible for finding just about any odd brand mention online. It even picks up brand mentions on spammy spun content sites. I use it daily for keeping track of everything that's going on with the brands I manage.
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keyhole

Campaign management is perfect for this. Keep an eye on competitors' hashtags to see what works and what does not. It's great for influencer management as well to know if they are being effective or not worth the money. It is not ideal when it comes to organic hashtags as there are no clear patterns.
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Pros

Awario

  • Monitor brand mentions & keywords across a number of platforms (Twitter, Facebook, Instagram, YouTube, Reddit, and blogs/websites).
  • Advanced filtering by date range, country, negative keywords, domains, and more.
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keyhole

  • Hashtag Analytics
  • Influencer Management
  • Account Management
  • Campaign Monitoring
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Cons

Awario

  • A better onboarding process would've gotten me hooked earlier
  • Better ongoing training and support, perhaps a certification process, would make this easier to customize for niche use cases.
  • Using advanced functionality would be easier with more hand-holding
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keyhole

  • Increase the number of tweets to check during analysis.
  • More information when it comes to hashtag analysis, as some do not give much clarity.
  • Better customization of reports.
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Pricing Details

Awario

Starting Price

$39 per month

Editions & Modules

Awario editions and modules pricing
EditionModules
Starter$39.001
Pro$119.002
Enterprise$399.003
CustomContact us4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Keyhole

Starting Price

Editions & Modules

Keyhole editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Awario

    I haven't had any actual issues with Awario, but the few times I have had questions the live chat agents were extremely helpful and quick to respond. They were polite, courteous, and patient when explaining different settings and/or pointing me to articles in the help center/knowledge base. I couldn't have asked for a better experience when it came to getting the help and answers I was looking for.
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    keyhole

    No answers on this topic

    Alternatives Considered

    Awario

    There are a lot of excellent options, but Awario has it all. I also originally got it as a lifetime deal, so I don't have to worry about paying for it ongoing.
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    keyhole

    No answers on this topic

    Return on Investment

    Awario

    • I've been able to find a handful of negative mentions about my brand that wound up being a misunderstanding - by responding to these complaints I was able to clear up misunderstandings, which helped retain customers and bring on new ones - it's hard to calculate exact ROI, but it's definitely been in the positive.
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    keyhole

    • Improved operations by 10 percent
    • Accuracy has gone up by 23 percent
    • Insights have gotten better and allowed us to be more targeted.
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    Screenshots

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