Awario vs. Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Awario
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Awario is a social media and web monitoring tool that businesses use to track mentions of their brand, competitors, industry, or anything else online. Awario is primarily used for reputation management, social customer service, influencer marketing, competitor analysis, market research, and social selling. While presented as an affordable tool, Awario also offers Enterprise-level capabilities, and includes sentiment analysis, mention maps, an influencers report, a Boolean search mode, and…
$39
per month
Zoho Social
Score 9.2 out of 10
N/A
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule…
$10
per month
Pricing
AwarioZoho Social
Editions & Modules
Starter
$39.00
per month
Pro
$119.00
per month
Enterprise
$399.00
per month
Custom
Contact us
Standard
$10
per month
Professional
$25
per month
Agency
$200
per month
Agency Plus
$300
per month
Offerings
Pricing Offerings
AwarioZoho Social
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month
More Pricing Information
Community Pulse
AwarioZoho Social
Considered Both Products
Awario

No answer on this topic

Zoho Social
Chose Zoho Social
Zoho free trial with multiple extensions is a game changer. They allow you to get very comfortable without even placing a credit card into their system. Their support is on top form - where others usually take 2-5 days to respond to free accounts, Zoho does it with 24 hours.
Zoh…
Top Pros
Top Cons
Features
AwarioZoho Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Awario
-
Ratings
Zoho Social
8.3
347 Ratings
8% above category average
Sentiment analysis00 Ratings8.0245 Ratings
Broad channel coverage00 Ratings8.7341 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Awario
-
Ratings
Zoho Social
8.4
416 Ratings
5% above category average
Content planning and scheduling00 Ratings9.2414 Ratings
Audience targeting00 Ratings7.7293 Ratings
Content optimization00 Ratings8.4342 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Awario
-
Ratings
Zoho Social
8.3
337 Ratings
2% above category average
Automated routing and prioritization00 Ratings8.0286 Ratings
Customer interaction histories00 Ratings8.5318 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Awario
-
Ratings
Zoho Social
8.3
294 Ratings
6% above category average
Lead generation00 Ratings8.0217 Ratings
Content marketing00 Ratings8.6286 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Awario
-
Ratings
Zoho Social
9.1
408 Ratings
6% above category average
Twitter00 Ratings9.3363 Ratings
Facebook00 Ratings9.0400 Ratings
LinkedIn00 Ratings9.2358 Ratings
Google+00 Ratings8.8230 Ratings
Instagram00 Ratings9.2330 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Awario
-
Ratings
Zoho Social
7.8
336 Ratings
1% below category average
Campaign success analytics00 Ratings7.8334 Ratings
Competitor analysis00 Ratings7.8203 Ratings
Account management
Comparison of Account management features of Product A and Product B
Awario
-
Ratings
Zoho Social
8.9
363 Ratings
9% above category average
Role-based user permissions & privileges00 Ratings8.5271 Ratings
Mobile access00 Ratings9.3346 Ratings
Best Alternatives
AwarioZoho Social
Small Businesses
Mention
Mention
Score 9.4 out of 10
Publer
Publer
Score 9.7 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Meltwater
Meltwater
Score 6.5 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AwarioZoho Social
Likelihood to Recommend
9.4
(2 ratings)
9.3
(421 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(12 ratings)
Usability
-
(0 ratings)
9.4
(250 ratings)
Availability
-
(0 ratings)
8.2
(2 ratings)
Performance
-
(0 ratings)
8.2
(3 ratings)
Support Rating
8.9
(2 ratings)
9.3
(220 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
8.3
(5 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
3.6
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
AwarioZoho Social
Likelihood to Recommend
Awario
Awario is incredible for finding just about any odd brand mention online. It even picks up brand mentions on spammy spun content sites. I use it daily for keeping track of everything that's going on with the brands I manage.
Read full review
Zoho
Zoho Social is well suited for content creators, social media marketers, business owners and anyone who is customer facing in the business. It's great to stay on top of how each platform is doing analytics wise, and have an in depth view of each platform's engagement. It's also well suited for beginners or people who have some experience in understanding the analytics part of social media marketing.
Read full review
Pros
Awario
  • Monitor brand mentions & keywords across a number of platforms (Twitter, Facebook, Instagram, YouTube, Reddit, and blogs/websites).
  • Advanced filtering by date range, country, negative keywords, domains, and more.
Read full review
Zoho
  • Content sharing to all our social media accounts at one place
  • Warning about platform specific issues, also giving choice not to include problematic platforms
  • Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
Read full review
Cons
Awario
  • A better onboarding process would've gotten me hooked earlier
  • Better ongoing training and support, perhaps a certification process, would make this easier to customize for niche use cases.
  • Using advanced functionality would be easier with more hand-holding
Read full review
Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
Read full review
Likelihood to Renew
Awario
No answers on this topic
Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
Read full review
Usability
Awario
No answers on this topic
Zoho
A bit of repetition from previous screens but ultimately I wrote down what success looked like for me if I was to choose a social media tool, and how that would positively impact my business. From assessing all the tools out there, I also had a matrix of what tool offered what functionality. Once I had both reports prepared, I had a top 3 which matched the needs I had from a tool, and, for me, Zoho Social stood out head and shoulders above the competition
Read full review
Reliability and Availability
Awario
No answers on this topic
Zoho
We've never had a problem with availability
Read full review
Performance
Awario
No answers on this topic
Zoho
Excellent performance for what it does. No problem downloading pages on the desktop or mobile. It integrates well with other Zoho products. Outside of Zoho? Forget it.
Read full review
Support Rating
Awario
I haven't had any actual issues with Awario, but the few times I have had questions the live chat agents were extremely helpful and quick to respond. They were polite, courteous, and patient when explaining different settings and/or pointing me to articles in the help center/knowledge base. I couldn't have asked for a better experience when it came to getting the help and answers I was looking for.
Read full review
Zoho
I rate the customer support as outstanding. The assistance provided by the support team has been consistently prompt, knowledgeable, and attentive to our needs. Whenever we've encountered issues or had questions, they have swiftly addressed them, guiding us through solutions and ensuring a smooth experience. Their dedication to resolving concerns reflects their commitment to customer satisfaction, and I am thoroughly impressed with the level of support we have received.
Read full review
Implementation Rating
Awario
No answers on this topic
Zoho
You can use Zoho Social out of the box so there weren't any implementation issues.
Read full review
Alternatives Considered
Awario
There are a lot of excellent options, but Awario has it all. I also originally got it as a lifetime deal, so I don't have to worry about paying for it ongoing.
Read full review
Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
Read full review
Scalability
Awario
No answers on this topic
Zoho
We're a small organization so we haven't needed to deploy across multiple departments or sites.
Read full review
Return on Investment
Awario
  • I've been able to find a handful of negative mentions about my brand that wound up being a misunderstanding - by responding to these complaints I was able to clear up misunderstandings, which helped retain customers and bring on new ones - it's hard to calculate exact ROI, but it's definitely been in the positive.
Read full review
Zoho
  • Zoho Social allows me to "see" my messaging planning weeks into the future. I can create themes for a week or month and easily see how it performs.
  • Having all my social accounts in one place saves me time.
  • It is too early for any ROI from Zoho but the amount of content I am putting out has increased by at least 400%.
Read full review
ScreenShots

Awario Screenshots

Screenshot of Awario dashboardScreenshot of Email notificationScreenshot of Alert comparisonScreenshot of Mention feed

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-Marketing