What users are saying about
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 97 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 8 reviews and ratings
Feature Set Ratings
- Epsilon PeopleCloud (Agility Harmony) ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics
Email & Online Marketing

7.0
AWeber
70%

10.0
Epsilon PeopleCloud (Agility Harmony)
100%
Epsilon PeopleCloud (Agility Harmony) ranks higher in 6/9 features
Epsilon PeopleCloud (Agility Harmony) ranks higher in 6/9 features
WYSIWYG email editor

6.3
63%
29 Ratings

N/A
0 Ratings
Dynamic content

7.9
79%
2 Ratings

10.0
100%
1 Rating
Landing pages

4.7
47%
3 Ratings

N/A
0 Ratings
A/B testing

6.0
60%
6 Ratings

10.0
100%
1 Rating
Mobile optimization

6.2
62%
25 Ratings

10.0
100%
1 Rating
Email deliverability reporting

7.9
79%
57 Ratings

10.0
100%
2 Ratings
List management

8.6
86%
30 Ratings

N/A
0 Ratings
Triggered drip sequences

8.5
85%
26 Ratings

10.0
100%
1 Rating
Ability to test dynamic content

N/A
0 Ratings

10.0
100%
1 Rating
Reporting & Analytics

5.3
AWeber
53%

10.0
Epsilon PeopleCloud (Agility Harmony)
100%
Epsilon PeopleCloud (Agility Harmony) ranks higher in 3/3 features
Epsilon PeopleCloud (Agility Harmony) ranks higher in 3/3 features
Dashboards

6.3
63%
26 Ratings

10.0
100%
1 Rating
Standard reports

5.0
50%
30 Ratings

10.0
100%
1 Rating
Custom reports

4.5
45%
25 Ratings

10.0
100%
1 Rating
Pre-Send Testing

7.9
AWeber
79%

Epsilon PeopleCloud (Agility Harmony)
Feature Set Not Supported
N/A
AWeber ranks higher in 6/6 features
AWeber ranks higher in 6/6 features
URL Validation

8.7
87%
3 Ratings

N/A
0 Ratings
Link Tracking

9.0
90%
3 Ratings

N/A
0 Ratings
Image Validation

6.9
69%
3 Ratings

N/A
0 Ratings
Inbox Display

6.9
69%
3 Ratings

N/A
0 Ratings
Spam Testing

6.9
69%
3 Ratings

N/A
0 Ratings
Email Previews

9.0
90%
3 Ratings

N/A
0 Ratings
Attribute Ratings
- Epsilon PeopleCloud (Agility Harmony) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

6.8
AWeber
68%
36 Ratings

7.0
Epsilon PeopleCloud (Agility Harmony)
70%
1 Rating
Likelihood to Renew

6.8
AWeber
68%
6 Ratings

Epsilon PeopleCloud (Agility Harmony)
N/A
0 Ratings
Usability

7.3
AWeber
73%
2 Ratings

Epsilon PeopleCloud (Agility Harmony)
N/A
0 Ratings
Support Rating

9.1
AWeber
91%
4 Ratings

Epsilon PeopleCloud (Agility Harmony)
N/A
0 Ratings
Likelihood to Recommend
AWeber
AWeber is best suited for small to midsized B2B companies and smaller ecommerce suppliers who don't have huge mailing lists (20,000 or fewer subscribers) and don't need sophisticated automation sequences or personalization. Because of its pricing model (based on subscribers, but no limit on emails) it's great for vendors who do multiple mailings each month but to a reasonably small list. Larger companies will likely look for a more sophisticated offering or bring this in-house with marketing automation software.

Verified User
Consultant in Marketing
Marketing and Advertising Company, 1-10 employeesEpsilon PeopleCloud (Agility Harmony)
Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
Sr. Digital Marketing Specialist @ Radisson Hotel Group
AntennaHospitality, 1001-5000 employees
Pros
AWeber
- Aweber manages mailing lists particularly well. By this I mean that it handles subscribe and unsubscribe requests automatically, so you never have to worry about annoying people by accidentally sending them information they opted out of.
- Aweber provides reliable scheduling of messages. This works for newsletters that you want to write and schedule in advance as well as auto-responder sequences that you create for a specific campaign. It also connects directly to your blog and social media profiles so that you can post in one location and have it show up on all your profiles. That's really handy!
- Aweber provides detailed analytics for all of your broadcasted messages without overcomplicating things. You can easily see who received, opened, and clicked the links within your messages, so that you can consistently refine your marketing efforts.
- Aweber is also affordable. Some mailing list applications cost an arm and leg, but Aweber can easily fit into just about any budget. It's reasonable cost also allows it to pay for itself very quickly.
Owner
Two Creative Design Group, LLCMarketing and Advertising, 1-10 employees
Epsilon PeopleCloud (Agility Harmony)
- Fairly intuitive if you have previous experience with high-end email tools.
- The training opportunities are good - they offer both online and/or live training.
- The support we receive is very good.
- The reporting feature is good - a lot of detailed information.
Sr. Digital Marketing Specialist @ Radisson Hotel Group
AntennaHospitality, 1001-5000 employees
Cons
AWeber
- Aweber's drag and drop email designer could be a little easier to use.
- It is difficult to design templates for the casual user, they almost always need help.
- The user interface is a little friendlier to a techy than a noobie. MailChimp is much easier to use but I would NEVER recommend MailChimp for serious marketers.

Verified User
C-Level Executive in Corporate
Marketing and Advertising Company, 1-10 employeesEpsilon PeopleCloud (Agility Harmony)
- The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
- Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
- It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
- Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
Sr. Digital Marketing Specialist @ Radisson Hotel Group
AntennaHospitality, 1001-5000 employees
Pricing Details
AWeber
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 Up to 500 subscribers & 3,000 email sends per month
AWeber Editions & Modules
Edition
AWeber Free | $01 |
---|---|
AWeber Pro | $16.152 |
- Up to 500 subscribers & 3,000 email sends per month
- per month
Additional Pricing Details
AWeber offers a free plan up to 500 subscribers and 3,000 email sends per month. Pricing for the Pro Plan is determined based on the total number of subscribers in your account. Pricing starts as low as $19.99/month. Additional savings are available by paying quarterly or annually.Epsilon PeopleCloud (Agility Harmony)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Epsilon PeopleCloud (Agility Harmony) Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
AWeber
AWeber 6.8
Based on 6 answers
AWeber is easy and intuitive for me use. I really like the simplicity and the structure of the work flow as it saves me time. AWeber also integrates with all the other programs, systems and gateways that I use on a daily basis (WordPress, Paypal, LeadPages, Facebook and more) and if I have any questions or have trouble the AWeber customer service technicians are very helpful.
Virtual Assistant and Online Business Manager
Social Media ImplementationsMarketing and Advertising, 1-10 employees
Epsilon PeopleCloud (Agility Harmony)
No score
No answers yet
No answers on this topic
Usability
AWeber
AWeber 7.3
Based on 2 answers
See previous answers ... the design / customization interface could be more intuitive and elegant .. for example, for me it has been difficult to easily figure out how to place pictures / images to the right, left or center of text.
Owner
Herbst MarketingMarketing and Advertising, 1-10 employees
Epsilon PeopleCloud (Agility Harmony)
No score
No answers yet
No answers on this topic
Support Rating
AWeber
AWeber 9.1
Based on 4 answers
I have always received prompt phone or live chat support that has resolved my issues on the first call in a competent, knowledgeable and friendly manner. By contrast MailChimp offers no live chat or phone support; they only offer email support and the response time for MailChimp is slow by comparison to AWeber.
Owner
Herbst MarketingMarketing and Advertising, 1-10 employees
Epsilon PeopleCloud (Agility Harmony)
No score
No answers yet
No answers on this topic
Alternatives Considered
AWeber
We often use Canva to design our content and then export it as an image to upload into Aweber, as Aweber designs and limitations are too much of a hindrance to our needs. Canva is a brilliant tool for marketing and saves you a lot of time being able to adapt or change an existing template you create.

Verified User
Director in Marketing
Alternative Medicine Company, 1-10 employeesEpsilon PeopleCloud (Agility Harmony)
While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
Sr. Digital Marketing Specialist @ Radisson Hotel Group
AntennaHospitality, 1001-5000 employees
Return on Investment
AWeber
- If the campaign is well designed in the first place, ROI is immediate.
- Occasionally, when we do test runs, we find AWeber can even show us ways we can make our campaign even better, or catch something we had not foreseen.
CEO
Creating The Future Today.LifeExecutive Office, 11-50 employees
Epsilon PeopleCloud (Agility Harmony)
- Increased email production = more communication to customers.
- Better reporting = determine areas for improvement or scale up efforts.
- Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
Sr. Digital Marketing Specialist @ Radisson Hotel Group
AntennaHospitality, 1001-5000 employees