What users are saying about
83 Ratings
83 Ratings
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Score 8.5 out of 100
30 Ratings
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Score 8 out of 100

Feature Set Ratings

    Data Center Backup

    AWS Backup

    Feature Set Not Supported
    N/A
    8.0

    Quest Rapid Recovery

    80%
    Quest Rapid Recovery (formerly AppAssure) ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Live recovery

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Business application protection

    N/A
    0 Ratings
    6.4
    64%
    3 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    5.1
    51%
    3 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Snapshots

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Flexible deployment

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Management dashboard

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Platform support

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Retention options

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Encryption

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • AWS Backup is rated higher in 1 area: Likelihood to Recommend
    • Quest Rapid Recovery (formerly AppAssure) is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.2

    AWS Backup

    82%
    9 Ratings
    8.0

    Quest Rapid Recovery

    80%
    6 Ratings

    Usability

    9.5

    AWS Backup

    95%
    2 Ratings

    Quest Rapid Recovery

    N/A
    0 Ratings

    Support Rating

    9.4

    AWS Backup

    94%
    8 Ratings
    10.0

    Quest Rapid Recovery

    100%
    2 Ratings

    Implementation Rating

    AWS Backup

    N/A
    0 Ratings
    6.0

    Quest Rapid Recovery

    60%
    2 Ratings

    Likelihood to Recommend

    AWS Backup

    There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.
    Anonymous | TrustRadius Reviewer

    Quest Rapid Recovery

    AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
    Tony Albanese | TrustRadius Reviewer

    Pros

    AWS Backup

    • Backups - it's what it does.
    Matt Hoffman | TrustRadius Reviewer

    Quest Rapid Recovery

    • Continuous backup with deduplication and compression
    • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
    • Can back up physical and virtual (ESX or Hyper-V).
    Anonymous | TrustRadius Reviewer

    Cons

    AWS Backup

    • Not so easy to use
    • A little pricey
    • The backup is in the cloud; make sure to keep an offline backup (the problem of all of this kind of solution)
    Anonymous | TrustRadius Reviewer

    Quest Rapid Recovery

    • Base images seem to be created too often at the slightest trigger like an improper shutdown. Something I think should be able to be skipped.
    • Speed of mounting restore points is bad and often times out. There are some work arounds for this but it is annoying.
    Aaron Phillips | TrustRadius Reviewer

    Pricing Details

    AWS Backup

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0.01 per GB per month

    AWS Backup Editions & Modules

    Edition
    Backup Storage - Warm Storage$0.0951
    Backup Storage - Cold Storage$0.011
    Restore - Warm Storage$0.021
    Restore - Cold Storage$0.031
    Restore - Item-Level Restore$0.502
    1. per GB per month
    2. per request
    Additional Pricing Details

    Quest Rapid Recovery

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1,819.99

    Quest Rapid Recovery Editions & Modules

    Edition
    License + 1 Year 24/7 Maintenance1,819.99
    1. none
    Additional Pricing Details

    Usability

    AWS Backup

    AWS Backup 9.5
    Based on 2 answers
    Very easy to use and is as plug and play as you can get. There are configuration options for multiple schemas that best fits your organization.
    Chris Barretto | TrustRadius Reviewer

    Quest Rapid Recovery

    No score
    No answers yet
    No answers on this topic

    Support Rating

    AWS Backup

    AWS Backup 9.4
    Based on 8 answers
    Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.
    Anonymous | TrustRadius Reviewer

    Quest Rapid Recovery

    Quest Rapid Recovery 10.0
    Based on 2 answers
    In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    AWS Backup

    No score
    No answers yet
    No answers on this topic

    Quest Rapid Recovery

    Quest Rapid Recovery 6.0
    Based on 2 answers
    Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
    Tony Albanese | TrustRadius Reviewer

    Alternatives Considered

    AWS Backup

    Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
    Oscar Martinez | TrustRadius Reviewer

    Quest Rapid Recovery

    We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    AWS Backup

    • Being able to offer live hot storage in the cloud for production environments allows me to get more people in the creative space with vast demand for speed.
    • Great integration with all my hardware, firewall and backup software was great.
    • Being able to network path my files like a native drive to my computer from the cloud made the designer not complain so much able learning new stuff.
    Daniel Cauley | TrustRadius Reviewer

    Quest Rapid Recovery

    • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
    • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
    • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
    Dhaval Parekh MCP, MCSA, MCSA+M | TrustRadius Reviewer

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