What users are saying about
83 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 83 reviews and ratings
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 30 reviews and ratings
Feature Set Ratings
Data Center Backup
AWS Backup
Feature Set Not Supported
N/A
8.0
Quest Rapid Recovery
80%
Quest Rapid Recovery (formerly AppAssure) ranks higher in 14/14 features
Quest Rapid Recovery (formerly AppAssure) ranks higher in 14/14 features
Universal recovery
N/A
0 Ratings
8.0
80%
4 Ratings
Live recovery
N/A
0 Ratings
8.0
80%
4 Ratings
Recovery verification
N/A
0 Ratings
8.0
80%
4 Ratings
Business application protection
N/A
0 Ratings
6.4
64%
3 Ratings
Multiple backup destinations
N/A
0 Ratings
9.0
90%
5 Ratings
Incremental backup identification
N/A
0 Ratings
9.0
90%
6 Ratings
Backup to the cloud
N/A
0 Ratings
5.1
51%
3 Ratings
Deduplication and file compression
N/A
0 Ratings
8.0
80%
6 Ratings
Snapshots
N/A
0 Ratings
8.0
80%
6 Ratings
Flexible deployment
N/A
0 Ratings
8.0
80%
2 Ratings
Management dashboard
N/A
0 Ratings
9.0
90%
2 Ratings
Platform support
N/A
0 Ratings
9.0
90%
1 Rating
Retention options
N/A
0 Ratings
8.0
80%
2 Ratings
Encryption
N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- AWS Backup is rated higher in 1 area: Likelihood to Recommend
- Quest Rapid Recovery (formerly AppAssure) is rated higher in 1 area: Support Rating
Likelihood to Recommend
8.2
AWS Backup
82%
9 Ratings
8.0
Quest Rapid Recovery
80%
6 Ratings
Usability
9.5
AWS Backup
95%
2 Ratings
Quest Rapid Recovery
N/A
0 Ratings
Support Rating
9.4
AWS Backup
94%
8 Ratings
10.0
Quest Rapid Recovery
100%
2 Ratings
Implementation Rating
AWS Backup
N/A
0 Ratings
6.0
Quest Rapid Recovery
60%
2 Ratings
Likelihood to Recommend
AWS Backup
There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.

Verified User
Director in Information Technology
E-Learning Company, 1-10 employeesQuest Rapid Recovery
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
System Analyst III (SAN)
Hunterdon HealthcareHospital & Health Care, 1001-5000 employees
Pros
AWS Backup
- Backups - it's what it does.
Chief Executive Officer
Hoffman Management GroupMarketing & Advertising, 1-10 employees
Quest Rapid Recovery
- Continuous backup with deduplication and compression
- The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
- Can back up physical and virtual (ESX or Hyper-V).

Verified User
Employee in Information Technology
Medical Devices Company, 1001-5000 employeesCons
AWS Backup
- Not so easy to use
- A little pricey
- The backup is in the cloud; make sure to keep an offline backup (the problem of all of this kind of solution)

Verified User
Engineer in Other
Environmental Services Company, 11-50 employeesQuest Rapid Recovery
- Base images seem to be created too often at the slightest trigger like an improper shutdown. Something I think should be able to be skipped.
- Speed of mounting restore points is bad and often times out. There are some work arounds for this but it is annoying.
IT Manager
Outbound TechnologiesAutomotive, 51-200 employees
Pricing Details
AWS Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0.01 per GB per month
AWS Backup Editions & Modules
Edition
Backup Storage - Warm Storage | $0.0951 |
---|---|
Backup Storage - Cold Storage | $0.011 |
Restore - Warm Storage | $0.021 |
Restore - Cold Storage | $0.031 |
Restore - Item-Level Restore | $0.502 |
- per GB per month
- per request
Additional Pricing Details
—Quest Rapid Recovery
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1,819.99
Quest Rapid Recovery Editions & Modules
Edition
License + 1 Year 24/7 Maintenance | 1,819.99 |
---|
- none
Additional Pricing Details
—Usability
AWS Backup
AWS Backup 9.5
Based on 2 answers
Very easy to use and is as plug and play as you can get. There are configuration options for multiple schemas that best fits your organization.
CTO (Chief Technical Officer)
CureusPublishing, 1-10 employees
Quest Rapid Recovery
No score
No answers yet
No answers on this topic
Support Rating
AWS Backup
AWS Backup 9.4
Based on 8 answers
Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.

Verified User
Engineer in Engineering
Information Technology and Services Company, 10,001+ employeesQuest Rapid Recovery
Quest Rapid Recovery 10.0
Based on 2 answers
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.

Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employeesImplementation Rating
AWS Backup
No score
No answers yet
No answers on this topic
Quest Rapid Recovery
Quest Rapid Recovery 6.0
Based on 2 answers
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
System Analyst III (SAN)
Hunterdon HealthcareHospital & Health Care, 1001-5000 employees
Alternatives Considered
AWS Backup
Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
DevOps
Aval Digital LabsFinancial Services, 201-500 employees
Quest Rapid Recovery
We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.

Verified User
Engineer in Information Technology
Environmental Services Company, 501-1000 employeesReturn on Investment
AWS Backup
- Being able to offer live hot storage in the cloud for production environments allows me to get more people in the creative space with vast demand for speed.
- Great integration with all my hardware, firewall and backup software was great.
- Being able to network path my files like a native drive to my computer from the cloud made the designer not complain so much able learning new stuff.
Co-Owner
Dawn till Dusk TekInformation Technology and Services, 1-10 employees
Quest Rapid Recovery
- AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
- One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
- The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Senior Systems Administrators
AASKI TechnologyDefense & Space, 201-500 employees