What users are saying about
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 30 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 26 reviews and ratings
Likelihood to Recommend
AWS Backup
AWS [Backup] does what it intends on doing. AWS [Backup] is very fast, however, for that speed, you'll end up with a high bill at the end of the month. Compared to competitors, AWS [Backup] is a lot more expensive than others. However, I believe it makes it up in it's versatility - there's no company more compatible with others than AWS.
Chief Executive Officer
Hoffman Management GroupMarketing & Advertising, 1-10 employees
Quest Rapid Recovery
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
System Analyst III (SAN)
Hunterdon HealthcareHospital & Health Care, 1001-5000 employees
Feature Rating Comparison
Data Center Backup
AWS Backup
—
Quest Rapid Recovery
8.7
Universal recovery
AWS Backup
—
Quest Rapid Recovery
9.0
Live recovery
AWS Backup
—
Quest Rapid Recovery
9.0
Recovery verification
AWS Backup
—
Quest Rapid Recovery
8.0
Business application protection
AWS Backup
—
Quest Rapid Recovery
6.4
Multiple backup destinations
AWS Backup
—
Quest Rapid Recovery
9.0
Incremental backup identification
AWS Backup
—
Quest Rapid Recovery
10.0
Backup to the cloud
AWS Backup
—
Quest Rapid Recovery
5.1
Deduplication and file compression
AWS Backup
—
Quest Rapid Recovery
10.0
Snapshots
AWS Backup
—
Quest Rapid Recovery
10.0
Flexible deployment
AWS Backup
—
Quest Rapid Recovery
8.0
Management dashboard
AWS Backup
—
Quest Rapid Recovery
10.0
Platform support
AWS Backup
—
Quest Rapid Recovery
9.0
Retention options
AWS Backup
—
Quest Rapid Recovery
10.0
Pros
AWS Backup
- Data backup.
- Disaster recovery.

Verified User
Engineer in Engineering
Information Technology and Services Company, 10,001+ employeesQuest Rapid Recovery
- Continuous backup with deduplication and compression
- The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
- Can back up physical and virtual (ESX or Hyper-V).

Verified User
Employee in Information Technology
Medical Devices Company, 1001-5000 employeesCons
AWS Backup
- add more services to support aws backups
- optimized the total size of backups (used one)
- try to make previews of backups
Office Support Manager
ciberneticaComputer & Network Security, 11-50 employees
Quest Rapid Recovery
- Linux support is available, but the configuration isn't as easy as with Windows.
- Quite resource hungry at times.

Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employeesUsability
AWS Backup
AWS Backup 9.5
Based on 2 answers
Very easy to use and is as plug and play as you can get. There are configuration options for multiple schemas that best fits your organization.
CTO (Chief Technical Officer)
CureusPublishing, 1-10 employees
Quest Rapid Recovery
No score
No answers yet
No answers on this topic
Support Rating
AWS Backup
AWS Backup 9.4
Based on 5 answers
With a HUGE online help base, and very knowledgeable and fast support teams. They also have reps on the Spiceworks forums actively helping members in real time and support a very large VAR and MSP / Re seller Networking that are all trained and hyper knowledgeable in the solutions offered by AWS.
Co-Owner
Dawn till Dusk TekInformation Technology and Services, 1-10 employees
Quest Rapid Recovery
Quest Rapid Recovery 10.0
Based on 2 answers
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.

Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employeesImplementation Rating
AWS Backup
No score
No answers yet
No answers on this topic
Quest Rapid Recovery
Quest Rapid Recovery 6.0
Based on 2 answers
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
System Analyst III (SAN)
Hunterdon HealthcareHospital & Health Care, 1001-5000 employees
Alternatives Considered
AWS Backup
Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
DevOps
Aval Digital LabsFinancial Services, 201-500 employees
Quest Rapid Recovery
We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.

Verified User
Engineer in Information Technology
Environmental Services Company, 501-1000 employeesReturn on Investment
AWS Backup
- We use a lot of AWS services, so backup goals are now simpler to achieve.
- We let auditors access the dashboard to check backup status.
DevOps
Aval Digital LabsFinancial Services, 201-500 employees
Quest Rapid Recovery
- AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
- One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
- The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Senior Systems Administrators
AASKI TechnologyDefense & Space, 201-500 employees
Pricing Details
AWS Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
AWS Backup Editions & Modules
Edition
Backup Storage - Warm Storage | $0.0951 |
---|---|
Backup Storage - Cold Storage | $0.011 |
Restore - Warm Storage | $0.021 |
Restore - Cold Storage | $0.031 |
Restore - Item-Level Restore | $0.502 |
- per GB per month
- per request
Additional Pricing Details
—Quest Rapid Recovery
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Quest Rapid Recovery Editions & Modules
Edition
License + 1 Year 24/7 Maintenance | 1,819.99 |
---|