AWS Chatbot vs. Genesys DX (discontinued)
AWS Chatbot vs. Genesys DX (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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AWS Chatbot | N/A | AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases. | N/A | |
Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
AWS Chatbot | Genesys DX (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
AWS Chatbot | Genesys DX (discontinued) | |
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Top Pros |
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Top Cons |
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AWS Chatbot | Genesys DX (discontinued) | |
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Small Businesses | Smith.ai Live Website Chat Score 8.9 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Olark Score 9.5 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | LiveChat Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AWS Chatbot | Genesys DX (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (53 ratings) |
Usability | - (0 ratings) | 8.2 (20 ratings) |
Support Rating | - (0 ratings) | 8.3 (21 ratings) |
AWS Chatbot | Genesys DX (discontinued) | |
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Likelihood to Recommend | Amazon AWS No answers on this topic | Discontinued Products |
Pros | Amazon AWS No answers on this topic | Discontinued Products |
Cons | Amazon AWS No answers on this topic | Discontinued Products |
Usability | Amazon AWS No answers on this topic | Discontinued Products |
Support Rating | Amazon AWS No answers on this topic | Discontinued Products |
Alternatives Considered | Amazon AWS No answers on this topic | Discontinued Products |
Return on Investment | Amazon AWS No answers on this topic | Discontinued Products |
ScreenShots |