AWS Chatbot vs. LivePerson Conversation Cloud (LiveEngage)
AWS Chatbot vs. LivePerson Conversation Cloud (LiveEngage)
Product | Rating | Most Used By | Product Summary | Starting Price |
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AWS Chatbot | N/A | AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases. | N/A | |
LivePerson Conversation Cloud (LiveEngage) | N/A | LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels. | N/A |
AWS Chatbot | LivePerson Conversation Cloud (LiveEngage) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
AWS Chatbot | LivePerson Conversation Cloud (LiveEngage) | |
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Top Pros |
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Top Cons |
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AWS Chatbot | LivePerson Conversation Cloud (LiveEngage) | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AWS Chatbot | LivePerson Conversation Cloud (LiveEngage) | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (10 ratings) |
AWS Chatbot | LivePerson Conversation Cloud (LiveEngage) | |
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Likelihood to Recommend | Amazon AWS No answers on this topic | LivePerson |
Pros | Amazon AWS No answers on this topic | LivePerson |
Cons | Amazon AWS No answers on this topic | LivePerson |
Likelihood to Renew | Amazon AWS No answers on this topic | LivePerson |
Alternatives Considered | Amazon AWS No answers on this topic | LivePerson |
Return on Investment | Amazon AWS No answers on this topic | LivePerson |
ScreenShots |