What users are saying about
14 Ratings
14 Ratings
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Score 8.9 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

AWS Chatbot

It's perfect to detect any operational issues without going into cloud watch and looking at all the logs. This is a really useful solution where the whole team can be added a central challenge such as Slack and everyone can keep track of the incoming messages. This makes collaboration really easy.I don't see any case where it is less appropriate but you have to understand all the features before start using it.
Anonymous | TrustRadius Reviewer

Yellow Messenger

Yellow Messenger is well suited for any conversational team you have working in your operations team, i.e. customer service, service desk etc.
Prafulla Prakash | TrustRadius Reviewer

Pros

AWS Chatbot

  • You can ask about the status of your cloud computing resources on AWS.
  • Managing resources from a chat and being able to monitor them.
Anonymous | TrustRadius Reviewer

Yellow Messenger

  • Innovation - They excel in creating conversational bots. They can provide meaningful innovations & insights into the products they build for us
  • Automation - They can literally automate everything you need to automate
  • Customization - Their product & solutions are customizable to tailor one's needs specifically
Prafulla Prakash | TrustRadius Reviewer

Cons

AWS Chatbot

  • I believe more functionality must be on the roadmap.
Anonymous | TrustRadius Reviewer

Yellow Messenger

No answers on this topic

Usability

AWS Chatbot

No score
No answers yet
No answers on this topic

Yellow Messenger

Yellow Messenger 10.0
Based on 1 answer
The customizations in the product that Yellow Messenger provides is awesome. This just increases the usability of the product multifold. I have seen their product evolve with the strategies we implement internally. Honestly, this is THE USP that Yellow Messenger has compared to others in the space.
Prafulla Prakash | TrustRadius Reviewer

Support Rating

AWS Chatbot

No score
No answers yet
No answers on this topic

Yellow Messenger

Yellow Messenger 9.0
Based on 1 answer
Support is great. We have a dedicated team helping out with emergencies. However, we also see the Yellow Messenger senior leadership getting involved proactively depending on the complexity of the problem at hand.
Prafulla Prakash | TrustRadius Reviewer

Alternatives Considered

AWS Chatbot

Once we have everything on AWS environment we decided to change our solution to AWS Chatbot and we can say it has been meeting all the expectations and we are not missing any feature that we had before.
Anonymous | TrustRadius Reviewer

Yellow Messenger

No answers on this topic

Return on Investment

AWS Chatbot

  • As we are receiving this kind of alerts almost in real time our response time is being faster and we can have a better solution to our customers.
Anonymous | TrustRadius Reviewer

Yellow Messenger

No answers on this topic

Screenshots

Pricing Details

AWS Chatbot

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Yellow Messenger

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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