28 Ratings
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Score 8 out of 100
Top Rated
65 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

AWS CodePipeline

I think AWS CodePipeline is a great tool for anyone wanted automated deployments in a multi-server/container AWS environment. AWS also offers services like Elastic Beanstalk that provide a more managed hosting & deployment experience. CodePipeline is a good middle ground with solid, built-in automation with enough customizability to not lock people into one deployment or architecture philosophy.
Alec Dibble | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

If you're looking for an extremely cheap, bare-bones CRM that will house a few hundred contacts that you manually enter, FreshSales is probably a fine solution for you. If you're running a sales or customer success team with any sort of scale or sophistication, this system will be unable to support your needs. I used to be an advocate of FreshSales as a good starter CRM, but due to all of their issues with downtime and bugs - and the fact that they deleted over half of our user data (20,000+ records) - I would strongly recommend that you avoid this company and spend a little extra to get something reliable.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.7
Customer data management / contact management
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
9.0
Workflow management
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.6
Territory management
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.9
Opportunity management
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
9.0
Integration with email client (e.g., Outlook or Gmail)
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.2
Interaction tracking
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.6
Channel / partner relationship management
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.3

Marketing Automation

AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.7
Lead management
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
9.0
Email marketing
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.3

CRM Project Management

AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.6
Task management
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.5
Reporting
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.7

CRM Reporting & Analytics

AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.9
Forecasting
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.3
Pipeline visualization
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
9.2
Customizable reports
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
9.1

Customization

AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.7
Custom fields
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.9
Custom objects
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
9.0
API for custom integration
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.3

Security

AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.9
Single sign-on capability
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.9
Role-based user permissions
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.8

Platform

AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.1
Mobile access
AWS CodePipeline
Freshworks CRM (formerly Freshsales)
8.1

Pros

AWS CodePipeline

  • It is reliable and works without errors
  • It integrates well with our repository and all other AWS functions as well as our end database
Anonymous | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • It helps you automate your onboarding process for new leads.
  • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
  • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
Brandon Howard | TrustRadius Reviewer

Cons

AWS CodePipeline

  • Ease of use - things like CircleCI or other tools are a bit easier to learn.
  • Ability to build from more sources.
Richard Rout | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • Automation ('workflows') need a bit of work. In comparison to other sales CRMs that automatically 'nudge' sales staff when a phone call or email hasn't been returned (for example), these nudges can be created as 'tasks' in Freshsales, but only by someone who knows what they're doing, setting explicit trigger and action rules that don't always cover all scenarios.
  • Event tracking with Segment (or just with their JS library) is a little bit haphazard. I'm sure it works well for in-app actions, but if a user visits your website and interacts with you and you aren't using the Freshsales forms on your website, it can be hard to identify users and track website visits and actions etc.
  • Learning curve– seems to be aimed at users with a bit more technical know-how; so might work well for SaaS sales teams or sales engineers, but not so much for users in other industries. Our non-technical staff have found it to be confusing.
  • Mobile Application– works very well as a contact directory, retrieving a quick overview of interactions, and now you can place voice notes that sync with the web app; these features aren't necessarily critical to our field salespeople. A user will still need to 'come back to the office' to retrieve missed voicemails, update deals notes, as well as place calls from their VoIP number. Freshsales will forward calls to a mobile, but won't allow the sales staff to place calls from their mobile device using their VoIP numbers (or receive calls from these lines).
Anonymous | TrustRadius Reviewer

Usability

AWS CodePipeline

AWS CodePipeline 8.0
Based on 2 answers
AWS CodePipeline is very useable because of its Infrastructure as Code (IaC) capabilities. Since changes to the pipelines can be version controlled, minor changes in the pipelines can be pin-pointed to causing specific issues and fix or rolled back easily as needed. More CI/CD solutions need to completely support IaC. However, Github support is weak within the product.
Stephen Groat | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

Freshworks CRM (formerly Freshsales) 8.2
Based on 1 answer
I'm only trained in one portion of it, and I find that easy enough to maneuver. It's not an everyday must use product for me, so the fact that I can come back after days off and still find my way very easily speaks to the UI of the product
Anonymous | TrustRadius Reviewer

Performance

AWS CodePipeline

AWS CodePipeline 7.6
Based on 6 answers
AWS CodePipeline only speeds the delivery of code, it does not slow down any other used software and integrates perfectly with other tools. Although it is a web-based tool, it has great performance and compatibility. Besides that, it is greatly enhanced by the other tools of AWS. It is not only limited to AWS tools but can be used with other tools such as GitHub, Jenkins, etc.
Winston Mendes | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

No score
No answers yet
No answers on this topic

Support Rating

AWS CodePipeline

AWS CodePipeline 8.8
Based on 6 answers
We didn't need a lot of support with AWS CodePipeline as it was pretty straightforward to configure and use, but where we ran into problems, the AWS community was able to help. AWS support agents were also helpful in resolving some of the minor issues we encountered, which we could not find a solution elsewhere.
Ramindu Deshapriya | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

No score
No answers yet
No answers on this topic

Alternatives Considered

AWS CodePipeline

AWS Codepipeline is proprietary to Amazon Web Services and works well when you're working with other AWS products. If you're using a different technology stack, then Codepipeline may not be the best tool and some open source/closed source tools available on the web may suffice.
Anonymous | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

Price, special offersSupport in our local place via partnersSimplicity of useFlexible API and already done integrations with G Suite and Office 365Between the users, they have chosen Freshsales as more easy to use.
Renan Otero | TrustRadius Reviewer

Return on Investment

AWS CodePipeline

  • CodePipeline has reduced ongoing devops costs for my clients, especially around deployment & testing.
  • CodePipeline has sped up development workflow by making the deployment process automated off git pushes. Deployment takes very little coordination as the system will just trigger based on what is the latest commit in a branch.
  • CodePipeline offered a lot of out-of-the-box functionality that was much simpler to setup than a dedicated CI server. It allowed the deployment process to built and put into production with much less and effort and cost compared to rolling the functionality manually.
Alec Dibble | TrustRadius Reviewer

Freshworks CRM (formerly Freshsales)

  • It is too soon to make a determination on ROI, but I do think it will help me be more efficient.
  • The reporting functions help me stay on track of sales opportunities.
  • The task reminders help me accelerate how quickly deals come together.
Dan Styklunas | TrustRadius Reviewer

Screenshots

AWS CodePipeline

Pricing Details

AWS CodePipeline

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

AWS CodePipeline Editions & Modules

Edition
Free TierFree
AWS CodePipeline$12
  1. per active pipeline/per month
Additional Pricing Details

Freshworks CRM (formerly Freshsales)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Freshworks CRM (formerly Freshsales) Editions & Modules

Edition
Customer-for-Life Cloud - Growth$29.001
Customer-for-Life Cloud - Pro$69.001
Customer-for-Life Cloud - Enterprise$125.001
Sales Cloud - Growth$29.001
Sales Cloud - Pro$59.001
Sales Cloud - Enterprise$99.001
Marketing Cloud - Growth$19.001
Marketing Cloud - Pro$59.001
Marketing Cloud - Enterprise$99.001
  1. per user per month, billed annually
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AWS CodePipeline
8.0
Freshworks CRM (formerly Freshsales)
8.8

Usability

AWS CodePipeline
8.0
Freshworks CRM (formerly Freshsales)
8.2

Performance

AWS CodePipeline
7.6
Freshworks CRM (formerly Freshsales)

Support Rating

AWS CodePipeline
8.8
Freshworks CRM (formerly Freshsales)

Add comparison