AWS CodePipeline vs. Freshsales

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AWS CodePipeline
Score 9.1 out of 10
N/A
AWS CodePipeline is a fully managed continuous delivery service that helps users automate release pipelines for fast, reliable application and infrastructure updates. CodePipeline automates the build, test, and deploy phases of the release process every time there is a code change, based on the release model a user defines. This is to enable rapid, reliable delivery of features and updates. Users can integrate AWS CodePipeline with third-party services such as GitHub or with a custom plugin. AWS…
$1
per active pipeline/per month
Freshsales
Score 8.2 out of 10
N/A
Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…
$11
per month per user
Pricing
AWS CodePipelineFreshsales
Editions & Modules
AWS CodePipeline
$1
per active pipeline/per month
Free Tier
Free
Growth
$9
per month (billed annually) per user
Pro
$39
per month (billed annually) per user
Enterprise
$59
per month (billed annually) per user
Offerings
Pricing Offerings
AWS CodePipelineFreshsales
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AWS CodePipelineFreshsales
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
AWS CodePipeline
-
Ratings
Freshsales
6.6
52 Ratings
15% below category average
Customer data management / contact management00 Ratings7.352 Ratings
Workflow management00 Ratings8.150 Ratings
Territory management00 Ratings8.040 Ratings
Opportunity management00 Ratings5.844 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings5.551 Ratings
Interaction tracking00 Ratings5.451 Ratings
Channel / partner relationship management00 Ratings6.438 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
AWS CodePipeline
-
Ratings
Freshsales
5.6
49 Ratings
30% below category average
Lead management00 Ratings5.747 Ratings
Email marketing00 Ratings5.548 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
AWS CodePipeline
-
Ratings
Freshsales
8.9
50 Ratings
16% above category average
Task management00 Ratings8.947 Ratings
Reporting00 Ratings8.949 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
AWS CodePipeline
-
Ratings
Freshsales
7.4
51 Ratings
3% below category average
Forecasting00 Ratings5.443 Ratings
Pipeline visualization00 Ratings9.751 Ratings
Customizable reports00 Ratings7.245 Ratings
Customization
Comparison of Customization features of Product A and Product B
AWS CodePipeline
-
Ratings
Freshsales
4.9
49 Ratings
43% below category average
Custom fields00 Ratings3.849 Ratings
Custom objects00 Ratings8.039 Ratings
API for custom integration00 Ratings2.937 Ratings
Security
Comparison of Security features of Product A and Product B
AWS CodePipeline
-
Ratings
Freshsales
7.1
45 Ratings
16% below category average
Single sign-on capability00 Ratings7.239 Ratings
Role-based user permissions00 Ratings7.045 Ratings
Platform
Comparison of Platform features of Product A and Product B
AWS CodePipeline
-
Ratings
Freshsales
9.9
46 Ratings
28% above category average
Mobile access00 Ratings9.946 Ratings
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AWS CodePipelineFreshsales
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User Ratings
AWS CodePipelineFreshsales
Likelihood to Recommend
9.0
(8 ratings)
7.2
(52 ratings)
Usability
9.0
(1 ratings)
7.3
(7 ratings)
Performance
6.8
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(2 ratings)
7.0
(6 ratings)
Ease of integration
7.4
(2 ratings)
-
(0 ratings)
User Testimonials
AWS CodePipelineFreshsales
Likelihood to Recommend
Amazon AWS
I think AWS CodePipeline is a great tool for anyone wanted automated deployments in a multi-server/container AWS environment. AWS also offers services like Elastic Beanstalk that provide a more managed hosting & deployment experience. CodePipeline is a good middle ground with solid, built-in automation with enough customizability to not lock people into one deployment or architecture philosophy.
Read full review
Freshworks Inc
If you are a smaller organization you are probably ok to use [Freshworks CRM (formerly Freshsales)] vs Salesforce - you will save money and still get some great features. I would not recommend for a very large enterprise. It is also challenging to have the support come from another region although they do try to be very responsive.
Read full review
Pros
Amazon AWS
  • It is reliable and works without errors
  • It integrates well with our repository and all other AWS functions as well as our end database
Read full review
Freshworks Inc
  • It helps you automate your onboarding process for new leads.
  • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
  • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
Read full review
Cons
Amazon AWS
  • Ease of use - things like CircleCI or other tools are a bit easier to learn.
  • Ability to build from more sources.
Read full review
Freshworks Inc
  • Persistent and pervasive down time
  • Lack of scalable integrations with data source (e.g., their Segment integration is barely functional and they won't improve it)
  • Slow and unhelpful customer service
  • Account management doesn't understand our business or what we're trying to accomplish
  • Email campaign feature is barely functional and only allows you to have 10 campaigns, even with the most expensive plan
  • Lead and contact records have gone missing and FreshSales is unable to recover data
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Usability
Amazon AWS
Overall, I give AWS Codepipeline a 9 because it gets the job done and I can't complain much about the web interface as much of the action is taking place behind the scenes on the terminal locally or via Amazon's infrastructure anyway. It would be nicer to have a better flowing and visualizable web interface, however.
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Freshworks Inc
I would give Freshworks CRM's overall usability a 7 out of 10. Although the software has improved since we first obtained it, it still could use improvements to make functionality more intuitive and easier for the average user. It is not that challenging but there is definitely a learning curve
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Performance
Amazon AWS
Our pipeline takes about 30 minutes to run through. Although this time depends on the applications you are using on either end, I feel that it is a reasonable time to make upgrades and updates to our system as it is not an every day push.
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Freshworks Inc
No answers on this topic
Support Rating
Amazon AWS
We didn't need a lot of support with AWS CodePipeline as it was pretty straightforward to configure and use, but where we ran into problems, the AWS community was able to help. AWS support agents were also helpful in resolving some of the minor issues we encountered, which we could not find a solution elsewhere.
Read full review
Freshworks Inc
When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
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Alternatives Considered
Amazon AWS
CodeCommit and CodeDeploy can be used with CodePipeline so it’s not really fair to stack them against each other as they can be quite the compliment. The same goes for Beanstalk, which is often used as a deployment target in relation to CodePipeline.

CodePipeline fulfills the CI/CD duty, where the other services do not focus on that specific function. They are supplements, not replacements. CodePipeline will detect the updated code and handle deploying it to the actual instance via Beanstalk.

Jenkins is open source and not a native AWS service, that is its primary differentiator. Jenkins can also be used as a supplement to CodePipeline.
Read full review
Freshworks Inc
Close.io has less features, costs more, and equally has an inside sales team focus, rather than being just as suitable for both inside and outside sales. Having said this, Close.io has important features and smart automations, a cleaner interface (easier for non-techs to use), and has very strong integrations using Zapier, plus SMS-based support. Where Freshsales won for us is that it ended up being nearly half the cost of Close.io, as well as included telephony support for our local country (Australia), whereas Close.io comes with USA/Canada numbers and requires the top pricing tier to include calls to other countries. We needed a telephony system that worked well for making and receiving from Australia. Freshsales won for us because their pricing is at a good point, had the telephony requirements we needed, and all the features that we required were good enough, or we found a workaround.
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Return on Investment
Amazon AWS
  • CodePipeline has reduced ongoing devops costs for my clients, especially around deployment & testing.
  • CodePipeline has sped up development workflow by making the deployment process automated off git pushes. Deployment takes very little coordination as the system will just trigger based on what is the latest commit in a branch.
  • CodePipeline offered a lot of out-of-the-box functionality that was much simpler to setup than a dedicated CI server. It allowed the deployment process to built and put into production with much less and effort and cost compared to rolling the functionality manually.
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Freshworks Inc
  • It is too soon to make a determination on ROI, but I do think it will help me be more efficient.
  • The reporting functions help me stay on track of sales opportunities.
  • The task reminders help me accelerate how quickly deals come together.
Read full review
ScreenShots

Freshsales Screenshots

Screenshot of Contact viewScreenshot of DashboardsScreenshot of WorkflowsScreenshot of Lead Sc