AWS CodePipeline vs. Pendo Feedback

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AWS CodePipeline
Score 7.7 out of 10
N/A
AWS CodePipeline is a fully managed continuous delivery service that helps users automate release pipelines for fast, reliable application and infrastructure updates. CodePipeline automates the build, test, and deploy phases of the release process every time there is a code change, based on the release model a user defines. This is to enable rapid, reliable delivery of features and updates. Users can integrate AWS CodePipeline with third-party services such as GitHub or with a custom plugin. AWS…
$1
per active pipeline/per month
Pendo Feedback
Score 7.5 out of 10
N/A
Pendo Feedback (formerly Receptive, acquired 2019) is a SaaS product management platform that allows users to collect product feedback and feature requests from customers as well as internal teams, and collaborate on the product roadmap.N/A
Pricing
AWS CodePipelinePendo Feedback
Editions & Modules
AWS CodePipeline
$1
per active pipeline/per month
Free Tier
Free
No answers on this topic
Offerings
Pricing Offerings
AWS CodePipelinePendo Feedback
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
AWS CodePipelinePendo Feedback
Small Businesses
GitLab
GitLab
Score 9.0 out of 10
Craft
Craft
Score 9.1 out of 10
Medium-sized Companies
GitLab
GitLab
Score 9.0 out of 10
Notion
Notion
Score 8.9 out of 10
Enterprises
GitLab
GitLab
Score 9.0 out of 10
Notion
Notion
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AWS CodePipelinePendo Feedback
Likelihood to Recommend
9.0
(7 ratings)
8.7
(4 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Performance
6.8
(4 ratings)
-
(0 ratings)
Support Rating
9.1
(4 ratings)
8.7
(3 ratings)
Ease of integration
7.4
(2 ratings)
-
(0 ratings)
User Testimonials
AWS CodePipelinePendo Feedback
Likelihood to Recommend
Amazon AWS
I think AWS CodePipeline is a great tool for anyone wanted automated deployments in a multi-server/container AWS environment. AWS also offers services like Elastic Beanstalk that provide a more managed hosting & deployment experience. CodePipeline is a good middle ground with solid, built-in automation with enough customizability to not lock people into one deployment or architecture philosophy.
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Pendo.io
Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.
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Pros
Amazon AWS
  • It is reliable and works without errors
  • It integrates well with our repository and all other AWS functions as well as our end database
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Pendo.io
  • Easy collection of enhancement requests
  • Linking to Jira tickets for development priorities
  • Provides visibility for our customers into their priorities
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Cons
Amazon AWS
  • Ease of use - things like CircleCI or other tools are a bit easier to learn.
  • Ability to build from more sources.
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Pendo.io
  • Do not charge per user (we almost cancelled over that).
  • Get rid of or make the assumption of time and money saved more realistic.
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Usability
Amazon AWS
Overall, I give AWS Codepipeline a 9 because it gets the job done and I can't complain much about the web interface as much of the action is taking place behind the scenes on the terminal locally or via Amazon's infrastructure anyway. It would be nicer to have a better flowing and visualizable web interface, however.
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Pendo.io
No answers on this topic
Performance
Amazon AWS
Our pipeline takes about 30 minutes to run through. Although this time depends on the applications you are using on either end, I feel that it is a reasonable time to make upgrades and updates to our system as it is not an every day push.
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Pendo.io
No answers on this topic
Support Rating
Amazon AWS
We didn't need a lot of support with AWS CodePipeline as it was pretty straightforward to configure and use, but where we ran into problems, the AWS community was able to help. AWS support agents were also helpful in resolving some of the minor issues we encountered, which we could not find a solution elsewhere.
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Pendo.io
The support team is great - responsive and helpful.
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Alternatives Considered
Amazon AWS
CodeCommit and CodeDeploy can be used with CodePipeline so it’s not really fair to stack them against each other as they can be quite the compliment. The same goes for Beanstalk, which is often used as a deployment target in relation to CodePipeline.

CodePipeline fulfills the CI/CD duty, where the other services do not focus on that specific function. They are supplements, not replacements. CodePipeline will detect the updated code and handle deploying it to the actual instance via Beanstalk.

Jenkins is open source and not a native AWS service, that is its primary differentiator. Jenkins can also be used as a supplement to CodePipeline.
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Pendo.io
We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.
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Return on Investment
Amazon AWS
  • CodePipeline has reduced ongoing devops costs for my clients, especially around deployment & testing.
  • CodePipeline has sped up development workflow by making the deployment process automated off git pushes. Deployment takes very little coordination as the system will just trigger based on what is the latest commit in a branch.
  • CodePipeline offered a lot of out-of-the-box functionality that was much simpler to setup than a dedicated CI server. It allowed the deployment process to built and put into production with much less and effort and cost compared to rolling the functionality manually.
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Pendo.io
  • Able to tie costs to enhancement requests via Jira integration
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