What users are saying about
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Top Rated
2676 Ratings
28 Ratings
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Score 8 out of 100

Salesforce

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Top Rated
2676 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

AWS CodePipeline

I think AWS CodePipeline is a great tool for anyone wanted automated deployments in a multi-server/container AWS environment. AWS also offers services like Elastic Beanstalk that provide a more managed hosting & deployment experience. CodePipeline is a good middle ground with solid, built-in automation with enough customizability to not lock people into one deployment or architecture philosophy.
Alec Dibble | TrustRadius Reviewer

Salesforce

For large sales organizations the analytics and reporting must be so valuable that it overshadows the difficulty of the end user to use the product. I've used several CRM's that are simple to navigate, easy to use and much more forgiving in terms of being able to make a mistake and quickly learn how to correct it. [SalesForce.com] does not fit into that category. I've used it at two organizations now and had the same experience. I do like that it has a clean look and I like the visualization elements in terms of tracking to goal.
Jason Carlage | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

AWS CodePipeline
Salesforce
7.0
Customer data management / contact management
AWS CodePipeline
Salesforce
7.9
Workflow management
AWS CodePipeline
Salesforce
6.8
Territory management
AWS CodePipeline
Salesforce
6.9
Opportunity management
AWS CodePipeline
Salesforce
7.5
Integration with email client (e.g., Outlook or Gmail)
AWS CodePipeline
Salesforce
7.1
Contract management
AWS CodePipeline
Salesforce
6.8
Quote & order management
AWS CodePipeline
Salesforce
6.3
Interaction tracking
AWS CodePipeline
Salesforce
7.2
Channel / partner relationship management
AWS CodePipeline
Salesforce
6.6

Customer Service & Support

AWS CodePipeline
Salesforce
8.5
Case management
AWS CodePipeline
Salesforce
9.0
Call center management
AWS CodePipeline
Salesforce
8.4
Help desk management
AWS CodePipeline
Salesforce
8.3

Marketing Automation

AWS CodePipeline
Salesforce
6.9
Lead management
AWS CodePipeline
Salesforce
7.2
Email marketing
AWS CodePipeline
Salesforce
6.6

CRM Project Management

AWS CodePipeline
Salesforce
7.0
Task management
AWS CodePipeline
Salesforce
6.8
Billing and invoicing management
AWS CodePipeline
Salesforce
6.7
Reporting
AWS CodePipeline
Salesforce
7.5

CRM Reporting & Analytics

AWS CodePipeline
Salesforce
7.8
Forecasting
AWS CodePipeline
Salesforce
7.4
Pipeline visualization
AWS CodePipeline
Salesforce
8.0
Customizable reports
AWS CodePipeline
Salesforce
8.1

Customization

AWS CodePipeline
Salesforce
7.3
Custom fields
AWS CodePipeline
Salesforce
7.7
Custom objects
AWS CodePipeline
Salesforce
7.3
Scripting environment
AWS CodePipeline
Salesforce
6.8
API for custom integration
AWS CodePipeline
Salesforce
7.4

Security

AWS CodePipeline
Salesforce
7.6
Single sign-on capability
AWS CodePipeline
Salesforce
7.4
Role-based user permissions
AWS CodePipeline
Salesforce
7.8

Social CRM

AWS CodePipeline
Salesforce
6.6
Social data
AWS CodePipeline
Salesforce
6.9
Social engagement
AWS CodePipeline
Salesforce
6.4

Integrations with 3rd-party Software

AWS CodePipeline
Salesforce
6.6
Marketing automation
AWS CodePipeline
Salesforce
6.8
Compensation management
AWS CodePipeline
Salesforce
6.4

Platform

AWS CodePipeline
Salesforce
7.4
Mobile access
AWS CodePipeline
Salesforce
7.4

Pros

AWS CodePipeline

  • It is reliable and works without errors
  • It integrates well with our repository and all other AWS functions as well as our end database
Anonymous | TrustRadius Reviewer

Salesforce

  • Salesforce handles searches extremely well. Many users have described it as Google for all your work stuff. The trick is to get all of your data onto the platform, but once that is done the magic of its relational database becomes invaluable.
  • Development on the Salesforce platform is very painless and easy to implement. The learning curve is not steep and the coding requirements are minimal. Their motto is "clicks not code" and that becomes very evident once you start using it.
  • The adaptability of the platform to any business and any aspect of the business makes it a no-brainer if you can afford the licensing costs. Once you realize that its powers go beyond CRM then the sky is the limit, assuming you can afford the licensing. But the benefits far outweigh the costs.
Anonymous | TrustRadius Reviewer

Cons

AWS CodePipeline

  • Ease of use - things like CircleCI or other tools are a bit easier to learn.
  • Ability to build from more sources.
Richard Rout | TrustRadius Reviewer

Salesforce

  • When you use custom objects, it can get really slow.
  • Reporting is great, but rely on Report Types and you can work with up to 3 objects at the same time.
  • Customer Support could be better for the cost of the license in the Professional Tier.
Sebastian Pereira | TrustRadius Reviewer

Likelihood to Renew

AWS CodePipeline

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

AWS CodePipeline

AWS CodePipeline 8.0
Based on 2 answers
AWS CodePipeline is very useable because of its Infrastructure as Code (IaC) capabilities. Since changes to the pipelines can be version controlled, minor changes in the pipelines can be pin-pointed to causing specific issues and fix or rolled back easily as needed. More CI/CD solutions need to completely support IaC. However, Github support is weak within the product.
Stephen Groat | TrustRadius Reviewer

Salesforce

Salesforce 5.7
Based on 44 answers
Salesforce is overpriced, has bad support, and is not very easy to customize. It is not user friendly like the more modern applications people are used to such as Google Meet, Google Sheets, Google Slides, Google Drive etc. Salesforce is constantly trying to sell you another module rather than making their current offering better. And there charges for data storage are absurd. Very easy for your bills to increase.
Anonymous | TrustRadius Reviewer

Reliability and Availability

AWS CodePipeline

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.8
Based on 27 answers
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Kyle Dugger | TrustRadius Reviewer

Performance

AWS CodePipeline

AWS CodePipeline 7.6
Based on 6 answers
AWS CodePipeline only speeds the delivery of code, it does not slow down any other used software and integrates perfectly with other tools. Although it is a web-based tool, it has great performance and compatibility. Besides that, it is greatly enhanced by the other tools of AWS. It is not only limited to AWS tools but can be used with other tools such as GitHub, Jenkins, etc.
Winston Mendes | TrustRadius Reviewer

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

AWS CodePipeline

AWS CodePipeline 8.8
Based on 6 answers
We didn't need a lot of support with AWS CodePipeline as it was pretty straightforward to configure and use, but where we ran into problems, the AWS community was able to help. AWS support agents were also helpful in resolving some of the minor issues we encountered, which we could not find a solution elsewhere.
Ramindu Deshapriya | TrustRadius Reviewer

Salesforce

Salesforce 5.4
Based on 41 answers
It usually takes time to get escalated (a couple of days) and the first level of support is not good at all, most of their responses are from a script and sometimes they don't even know what they're saying. We're 3 experienced people supporting our instance, so when we go to support is because we really need it and it's something we cannot take care ourselves.
Anonymous | TrustRadius Reviewer

In-Person Training

AWS CodePipeline

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
Anonymous | TrustRadius Reviewer

Online Training

AWS CodePipeline

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.1
Based on 15 answers
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
Anonymous | TrustRadius Reviewer

Implementation Rating

AWS CodePipeline

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.4
Based on 16 answers
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AWS CodePipeline

AWS Codepipeline is proprietary to Amazon Web Services and works well when you're working with other AWS products. If you're using a different technology stack, then Codepipeline may not be the best tool and some open source/closed source tools available on the web may suffice.
Anonymous | TrustRadius Reviewer

Salesforce

The biggest advantage with Salesforce is likely the biggest detractor as well. It is largely a blank slate. The system is not customized to any one business or industry out of the box. You have to design everything - which is great if you are looking for a highly customized system, but very difficult for small or even medium sized firms without help from a 3rd party. We developed everything 100% in house. It has been quite a learning curve, but ultimately we preferred this method to farming out the work.
Jeff Fralick | TrustRadius Reviewer

Scalability

AWS CodePipeline

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 10.0
Based on 2 answers
I've worked with Salesforce since 2001 in companies ranging from 4 to hundreds of sales people and the system has been able to scale and perhaps more importantly expand (functionally) to the needs of larger organizations. In fact in my previous company, as a provider of a solution that integrated with Salesforce, we had customers that had thousands of sales people using Salesforce.
Anonymous | TrustRadius Reviewer

Return on Investment

AWS CodePipeline

  • CodePipeline has reduced ongoing devops costs for my clients, especially around deployment & testing.
  • CodePipeline has sped up development workflow by making the deployment process automated off git pushes. Deployment takes very little coordination as the system will just trigger based on what is the latest commit in a branch.
  • CodePipeline offered a lot of out-of-the-box functionality that was much simpler to setup than a dedicated CI server. It allowed the deployment process to built and put into production with much less and effort and cost compared to rolling the functionality manually.
Alec Dibble | TrustRadius Reviewer

Salesforce

  • It's impossible to calculate an exact ROI because of the nature for which we use Salesforce. However, it has made reporting on income incredibly easy. I can pull reports on board member donations, or foundations, or corporate money. This allows us to see how our new strategies and campaigns are performing and adjust accordingly.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AWS CodePipeline

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

AWS CodePipeline Editions & Modules

Edition
Free TierFree
AWS CodePipeline$12
  1. per active pipeline/per month
Additional Pricing Details

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Editions & Modules

Edition
Essentials$25.001
Professional$100.001
Enterprise$175.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AWS CodePipeline
8.0
Salesforce
7.8

Likelihood to Renew

AWS CodePipeline
Salesforce
10.0

Usability

AWS CodePipeline
8.0
Salesforce
5.7

Reliability and Availability

AWS CodePipeline
Salesforce
9.8

Performance

AWS CodePipeline
7.6
Salesforce
9.0

Support Rating

AWS CodePipeline
8.8
Salesforce
5.4

In-Person Training

AWS CodePipeline
Salesforce
7.9

Online Training

AWS CodePipeline
Salesforce
9.1

Implementation Rating

AWS CodePipeline
Salesforce
9.4

Scalability

AWS CodePipeline
Salesforce
10.0

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