Likelihood to Recommend
Good for learning about the different AWS services in a non-real scenario. AWS Self-Paced Labs can be a bit overwhelming, and it is good to have the opportunity to see how the different services work.
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They have a large library - make sure you clearly study the library offerings and choose the courses that are best for you as you will never be able to use all of them. Make sure you survey your user base before purchasing the licensing of the library courses so the courses are 'marked' with an employee in mind to keep costs minimized. Only purchase the Books 24x7 if you have a large IT department - otherwise you might want to lease a smaller content portion. Their Leadership Development, Project Management, business series and critical thinking and technical products are exceptional.
Read full review Pros Easy to learn about the different services offered by AWS in a non-real environment Good to prepare for the AWS certification Read full review Covers a wide-breadth of topics ranging from desktop / office skills to communications skills to leadership development Offers knowledge portals (Knowledge Centers) around specific topic areas such as Management Development, Six Sigma, Professional Foundations, Sales, etc - that aggregate content from the large Skillsoft resources and present it in a way that is both meaningful and relevant to the learners. Plus, they have editors update the featured topic each month. Include a wide variety of learning media such as eLearning courses, books, book summaries and videos. Read full review Cons AWS in general can be a bit overwhelming, as there are so many options that sometimes is difficult to understand when to use each one of the services Read full review The platform does have room to improve their response time for assistance. Depending on the issue an internal "help team may be required" They removed what was called "knowledge centers" which could be summed up as an accumulation of books, courses, exams, practice exams, articles and basically any asset within the platform surrounded by a particular subject. This was a great benefit to some of our customer. It was a one-stop-shop but now you would need to search independently for all of those assets. Because the platforms library can be customized its a bit of a struggle to have certain assets changed or modified within Skillsoft. You basically are on their time when it comes to updates or any major changes you as a customer would like to make. Read full review Likelihood to Renew
I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.
Read full review Usability
The integration between the main Skillsoft portal and Books24x7 could use improvement. Most users don't realize there is actually a separate books portal because the link to it is not that visible. Yet, once they discover it, they realize that the books portal is actually easier to use to search for books, ebook summaries, and videos.
Read full review Support Rating
Very responsive, knowledge and helpful. They are always focused on ensuring they are doing the very best to support our success.
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Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY
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We chose SkillSoft for the overall ease of use for both our users and our administrators and have a great value proposition. We have continued our contracts for the same reasons and the relationship we have built with our Learning Consultant and Account Representative.
Read full review Return on Investment It will contribute to the incorporation of AWS technologies to our software products Read full review The ability to have on-demand training saves money in not having to have an in-house trainer. Employees can complete training on their own time (even at home), so if they need more time for a training, they can complete it on their own time. Read full review ScreenShots