Likelihood to Recommend Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Read full review The AWS Storage Gateway is well suited if you want a quick way to off load your backups to the cloud to eliminate the need of a offsite storage location for physical tapes. The ROI is quite good from that perspective since you can utilize Glacier storage for the virtual tapes. The AWS Storage Gateway is not well suited if data sets being backed up is very large. The lack of de-duplication will add time to your backup. It will also increase the egress charges
Read full review Pros Arcserve Backup has many offerings to fit many business sizes and needs. It offers excellent features like dedupe, high availability, DR, and BMR. Arcserve Backup sales and technical support is good to work with. Very nice reseller program and benefits. Read full review Easy to deploy: Setting the solution up took much less time than anticipated. AWS management Console facilitates monitoring: This allowed us to ditch a home baked solution in lieu this great tool! Secure data transfer: Easily passing our company audits and standards for security. VM integration Read full review Cons Has a steep learning curve to the product, if not experienced in backup solutions. Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking. Rob Bates Public & Private Cloud Senior Engineer
Read full review Ease of finding useful helpful tips on using AWS Dumbing down of the technical jargon on the site Short sharp to the point step videos - answering some common questions Remembering not everyone is an IT person - could be more user friendly Read full review Likelihood to Renew Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
Read full review Support Rating Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Read full review AWS Storage Gateway is supported by the AWS Support team, they provide excellent support and great SLAs for our needs.
Read full review Alternatives Considered We use
Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Read full review AWS Storage Gateway performance is ever excellent since we deployed it in our company. Downloading this platform and installing the setup is easy as compared to other similar products. Virtual data that we get from our cloud servers [are] good in the enhancement of better planning and safety [compliance]. I have been able to integrate the data from our server to our systems to streamline workflow and boost performance.
Read full review Return on Investment Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape. Read full review It has positively affected us for ETL on reports to customers that neither party wants to pay too much for. It has also positively affected us where our backup systems where old and had large maintenance costs. It has some new, net negative impact with slowed down delivery or random slowing incidents. Read full review ScreenShots