AWS Storage Gateway vs. Bacula Enterprise

The AWS Storage Gateway is well suited if you want a quick way to off load your backups to the cloud to eliminate the need of a offsite storage location for physical tapes. The ROI is quite good from that perspective since you can utilize Glacier storage for the virtual tapes. The AWS Storage Gateway is not well suited if data sets being backed up is very large. The lack of de-duplication will add time to your backup. It will also increase the egress charges

Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine

• Easy to deploy: Setting the solution up took much less time than anticipated.
• AWS management Console facilitates monitoring: This allowed us to ditch a home baked solution in lieu this great tool!
• Secure data transfer: Easily passing our company audits and standards for security.
• VM integration

• Bacula has great plugins that work very accurately
• Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
• Bacula performs the backups very accurately which is clearly noticed when a restore is performed
• Its ease of use helps in training new support team members

• Ease of finding useful helpful tips on using AWS
• Dumbing down of the technical jargon on the site
• Short sharp to the point step videos - answering some common questions
• Remembering not everyone is an IT person - could be more user friendly

Incentivized

• Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
• There is no mobile app to manage backups and restores from smartphones
• Manual installation is time consuming.

Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.

Incentivized

This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.

Bacula Enterprise is always available when we need it, both the backup solution and system support

Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance

AWS Storage Gateway is supported by the AWS Support team, they provide excellent support and great SLAs for our needs.

Incentivized

They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.

Incentivized

The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.

Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly

AWS Storage Gateway performance is ever excellent since we deployed it in our company. Downloading this platform and installing the setup is easy as compared to other similar products. Virtual data that we get from our cloud servers [are] good in the enhancement of better planning and safety [compliance]. I have been able to integrate the data from our server to our systems to streamline workflow and boost performance.

Incentivized

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.

Incentivized

Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.

Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...

• It has positively affected us for ETL on reports to customers that neither party wants to pay too much for.
• It has also positively affected us where our backup systems where old and had large maintenance costs.
• It has some new, net negative impact with slowed down delivery or random slowing incidents.

Incentivized

• Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
• TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.