Axcient x360Recover vs. Datto SIRIS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Recover
Score 8.0 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Datto SIRIS
Score 8.5 out of 10
N/A
Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
Pricing
Axcient x360RecoverDatto SIRIS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360RecoverDatto SIRIS
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
More Pricing Information
Community Pulse
Axcient x360RecoverDatto SIRIS
Considered Both Products
Axcient x360Recover
Chose Axcient x360Recover
Axcient x360Recover's fixed low-cost all-inclusive model to backup across servers, workstations, Azure VM's, and Microsoft 365 is far lower cost with just as good capabilities (except retention windows) to all others we've evaluated.
Chose Axcient x360Recover
Axcient's x360Recover appliance is functionally similar to Datto's Siris line. Axcient x360Recover devices offer significant cost savings over Siris without losing features or performance. Axcient x360Recover support is also much nicer to interact with over Datto. Monthly …
Chose Axcient x360Recover
Reliable, Faster and Cheaper then the competition. Datto gave us a bad taste in our mouth on our very first client. We purchased their recommended hardware, setup and our initial install at a trial clients office with the engineer and one of our techs and when the time came, …
Chose Axcient x360Recover
Axcient x360Recover has been a more reliable product and more competitively priced as well as provided better support than the Datto product line.
Chose Axcient x360Recover
I like Axcient x360Recover way better than Datto. I used a few Datto appliances for a couple years and as soon as contracts are up on them, I will be repurposing them to x360Recover. Unitrends MSP is a pretty good product that has a different use case. I use it for hyper visor …
Chose Axcient x360Recover
Axcient x360Recover gave us either the same or more bang for our buck. The support for Axcient is way above that of Acronis.
Datto SIRIS
Chose Datto SIRIS
Datto SIRIS BCDR is the gold standard, the product that other on-premises backups strive to be. It is reliable, fast, saves company money and time.
Chose Datto SIRIS
We did the reverse, and we looked at this solution to replace Datto.. we regret going with Datto. As a result, we are moving all clients from their platform to Axcient's Replibit BDR solution. We have had such good luck, the backups are faster, and the restoration/export of …
Top Pros
Top Cons
Features
Axcient x360RecoverDatto SIRIS
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Recover
8.3
33 Ratings
5% above category average
Datto SIRIS
8.0
1 Ratings
1% above category average
Universal recovery8.230 Ratings00 Ratings
Instant recovery8.033 Ratings00 Ratings
Recovery verification8.431 Ratings00 Ratings
Business application protection8.531 Ratings00 Ratings
Multiple backup destinations8.328 Ratings00 Ratings
Incremental backup identification8.432 Ratings00 Ratings
Backup to the cloud8.832 Ratings00 Ratings
Deduplication and file compression8.028 Ratings00 Ratings
Snapshots8.733 Ratings00 Ratings
Flexible deployment8.833 Ratings9.01 Ratings
Management dashboard7.833 Ratings00 Ratings
Platform support7.633 Ratings00 Ratings
Retention options8.432 Ratings00 Ratings
Encryption8.531 Ratings7.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Recover
8.4
30 Ratings
2% above category average
Datto SIRIS
-
Ratings
Continuous data protection8.624 Ratings00 Ratings
Replication8.828 Ratings00 Ratings
Operational reporting and analytics7.628 Ratings00 Ratings
Malware protection7.921 Ratings00 Ratings
Multi-location capabilities8.627 Ratings00 Ratings
Ransomware Recovery8.62 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Recover
7.8
33 Ratings
5% above category average
Datto SIRIS
-
Ratings
Disaster Recovery Planning8.329 Ratings00 Ratings
Hot Sites7.624 Ratings00 Ratings
Disaster Recovery Testing8.132 Ratings00 Ratings
Automated Disaster Recovery7.426 Ratings00 Ratings
Best Alternatives
Axcient x360RecoverDatto SIRIS
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Enterprises
Zerto
Zerto
Score 9.1 out of 10
Zerto
Zerto
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360RecoverDatto SIRIS
Likelihood to Recommend
9.0
(47 ratings)
9.0
(32 ratings)
Likelihood to Renew
9.1
(12 ratings)
10.0
(1 ratings)
Usability
7.3
(1 ratings)
10.0
(1 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
9.0
(11 ratings)
Implementation Rating
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
Axcient x360RecoverDatto SIRIS
Likelihood to Recommend
Axcient
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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Kaseya
Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
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Pros
Axcient
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
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Kaseya
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
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Cons
Axcient
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
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Kaseya
  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
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Likelihood to Renew
Axcient
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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Kaseya
I trust the product and service and am satisfied with the direction of the company
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Usability
Axcient
Easy to use and doesn't require a lot of training.
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Kaseya
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
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Support Rating
Axcient
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
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Kaseya
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
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Implementation Rating
Axcient
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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Kaseya
No answers on this topic
Alternatives Considered
Axcient
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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Kaseya
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
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Return on Investment
Axcient
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
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Kaseya
  • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
  • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
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ScreenShots