Axcient x360Recover vs. Unitrends

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Recover
Score 8.0 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Unitrends
Score 8.1 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
Axcient x360RecoverUnitrends
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360RecoverUnitrends
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Axcient x360RecoverUnitrends
Considered Both Products
Axcient x360Recover
Chose Axcient x360Recover
Enterprise wide usage
Strong customer focus
Product development and future perspective is clear
Product functionality and performance is good
Chose Axcient x360Recover
We've been a Datto partner for many years. For the longest time, Datto was the "Gold Standard" for this type of Business Continuity and Data Recovery (BCDR) solutions. Since our partnership with Axcient, we have completely moved away from Datto... especially now that Datto is a …
Chose Axcient x360Recover
  • Unitrends
    Axcient has two things over on Unitrends. An MSP friendly console for managing several devices (though I'm told Unitrends will have this very soon), and cost. Unitrends does proper block level backups of a huge variety of operating systems (that it can actually …
Unitrends

No answer on this topic

Top Pros
Top Cons
Features
Axcient x360RecoverUnitrends
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Recover
8.3
33 Ratings
5% above category average
Unitrends
7.9
359 Ratings
3% below category average
Universal recovery8.230 Ratings7.4301 Ratings
Instant recovery8.033 Ratings8.0289 Ratings
Recovery verification8.431 Ratings8.0287 Ratings
Business application protection8.531 Ratings6.7261 Ratings
Multiple backup destinations8.328 Ratings7.9267 Ratings
Incremental backup identification8.432 Ratings8.2337 Ratings
Backup to the cloud8.832 Ratings7.3212 Ratings
Deduplication and file compression8.028 Ratings7.3325 Ratings
Snapshots8.733 Ratings8.0242 Ratings
Flexible deployment8.833 Ratings8.15 Ratings
Management dashboard7.833 Ratings8.05 Ratings
Platform support7.633 Ratings9.05 Ratings
Retention options8.432 Ratings8.15 Ratings
Encryption8.531 Ratings8.14 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Recover
8.4
30 Ratings
2% above category average
Unitrends
-
Ratings
Continuous data protection8.624 Ratings00 Ratings
Replication8.828 Ratings00 Ratings
Operational reporting and analytics7.628 Ratings00 Ratings
Malware protection7.921 Ratings00 Ratings
Multi-location capabilities8.627 Ratings00 Ratings
Ransomware Recovery8.62 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Recover
7.8
33 Ratings
5% above category average
Unitrends
-
Ratings
Disaster Recovery Planning8.329 Ratings00 Ratings
Hot Sites7.624 Ratings00 Ratings
Disaster Recovery Testing8.132 Ratings00 Ratings
Automated Disaster Recovery7.426 Ratings00 Ratings
Best Alternatives
Axcient x360RecoverUnitrends
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
BDRSuite
BDRSuite
Score 9.0 out of 10
Medium-sized Companies
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Veeam Backup for Azure
Veeam Backup for Azure
Score 8.9 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360RecoverUnitrends
Likelihood to Recommend
9.0
(47 ratings)
7.9
(371 ratings)
Likelihood to Renew
9.1
(12 ratings)
8.9
(25 ratings)
Usability
7.3
(1 ratings)
8.2
(14 ratings)
Availability
-
(0 ratings)
6.2
(2 ratings)
Performance
1.0
(1 ratings)
5.6
(2 ratings)
Support Rating
1.0
(1 ratings)
7.9
(23 ratings)
Online Training
-
(0 ratings)
7.1
(2 ratings)
Implementation Rating
2.0
(1 ratings)
8.7
(12 ratings)
Configurability
-
(0 ratings)
7.1
(2 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
3.8
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Axcient x360RecoverUnitrends
Likelihood to Recommend
Axcient
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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Kaseya
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
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Pros
Axcient
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
Read full review
Kaseya
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
Read full review
Cons
Axcient
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
Read full review
Kaseya
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
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Likelihood to Renew
Axcient
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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Kaseya
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
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Usability
Axcient
Easy to use and doesn't require a lot of training.
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Kaseya
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
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Reliability and Availability
Axcient
No answers on this topic
Kaseya
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
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Performance
Axcient
No answers on this topic
Kaseya
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
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Support Rating
Axcient
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
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Kaseya
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
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Online Training
Axcient
No answers on this topic
Kaseya
It was sufficient to get started. It was not super deep. We called support often to get going.
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Implementation Rating
Axcient
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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Kaseya
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
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Alternatives Considered
Axcient
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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Kaseya
Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
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Scalability
Axcient
No answers on this topic
Kaseya
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Return on Investment
Axcient
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
Read full review
Kaseya
  • It has saved some deleted file server data for our business department.
  • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
  • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
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ScreenShots