Axcient x360Cloud vs. Carbonite Availability

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 9.4 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Carbonite Availability
Score 7.7 out of 10
N/A
Carbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers Carbonite Availability, the now Carbonite supported high availability and data replication product.N/A
Pricing
Axcient x360CloudCarbonite Availability
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360CloudCarbonite Availability
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Axcient x360CloudCarbonite Availability
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Axcient x360CloudCarbonite Availability
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
1 Ratings
0% below category average
Carbonite Availability
-
Ratings
SaaS Product Integration8.21 Ratings00 Ratings
Multiple Data Restoration Options9.11 Ratings00 Ratings
Data Auditing and Search7.31 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.11 Ratings00 Ratings
Best Alternatives
Axcient x360CloudCarbonite Availability
Small Businesses
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.4 out of 10
Hornetsecurity VM Backup
Hornetsecurity VM Backup
Score 9.2 out of 10
Medium-sized Companies
Spanning Backup
Spanning Backup
Score 9.5 out of 10
Rubrik
Rubrik
Score 9.0 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.4 out of 10
Rubrik
Rubrik
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360CloudCarbonite Availability
Likelihood to Recommend
8.5
(3 ratings)
8.0
(10 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Axcient x360CloudCarbonite Availability
Likelihood to Recommend
Axcient
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
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Carbonite, an OpenText company
I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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Pros
Axcient
  • Service Options
  • Bring your own hardware
  • pricing was some of the most competitive
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Carbonite, an OpenText company
  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
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Cons
Axcient
  • Improvements in ticket resolution
  • Improvements in website/portal functionality
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Carbonite, an OpenText company
  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console
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Usability
Axcient
No answers on this topic
Carbonite, an OpenText company
the product UI is user friendly and product is straightforward to use.
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Support Rating
Axcient
No answers on this topic
Carbonite, an OpenText company
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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Alternatives Considered
Axcient
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.
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Carbonite, an OpenText company
It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
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Return on Investment
Axcient
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
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Carbonite, an OpenText company
  • It has allowed us through DR testing to meet contractual requirements of our major accounts..
  • It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.
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ScreenShots