Axcient x360Recover vs. Barracuda Copy (Discontinued)

I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.

I actually recommend this service to all my students and colleagues. It's got more storage space for free than any provider I've found (and for students and teachers, this is a BIG deal). It's wonderful if you want to upload video, too, because where Dropbox and other providers severely limit file upload sizes, Copy is much more generous. Also, since Copy is cloud-based, you don't even need your own computer to use it necessarily since you can access it online. I can't really think of a situation where it would be less appropriate unless you wanted to store classified documents (in which case I'd wonder why you're uploading them to a cloud-based server in the first place).

• Setup and configuration is extremely easy.
• The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
• Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
• The system documentation is concise and easy to use.
• The support team is absolutely fantastic.

• Copy is similar to Dropbox, in that you have a folder on your computer where you store the files you want to be able to access and sync via Copy's online service. It's very reliable about making sure files are synced across machines.
• You can create "shortcuts" to files on your main computer in order to access them from other locations without it impacting the amount of space you're using on your account. It seems to work almost like a VPN (but not quite).
• You can share folders and files with others, allowing various privileges and rights. This process is incredibly easy. It also sends your affiliate link in case the people you are sharing with want to sign up (bonus space!).
• Copy is attractive and simple to use. It's not complicated, and their support site is clear and monitored.
• Copy is great if you regularly need to upload or share video files. It allows a larger upload size than Dropbox which means that those videos you shoot on your smart phone can be uploaded and shared more easily.

• The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
• The only other ask would be to expand support to Linux operating systems.

Incentivized

• One thing Copy doesn't do is allow you to sync any folder on your hard drive (like Sugar Sync does). You have to save the file in the designated Copy folder. However, Dropbox and most other popular cloud storage services don't allow this either, so although this is a negative, it's so common that it's hardly a major drawback.
• EDIT: You can work around this by creating shortcuts in your Copy folder that point to the folder in its original location on your hard drive.
• There are a few areas of support (instructions, primarily, in regards to file shortcuts) that are a little vague (although at the time of this writing they may have been clarified and detail added).
• Copy isn't as well known as other cloud service providers, so your friends may need to be caught up on its awesomeness. This also means that it isn't as well integrated into apps and programs. I'm hoping time will change this as the service grows.

We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.

Incentivized

It's by far the most reasonably priced storage solution. Microsoft OneDrive has great pricing, but most would agree that this service isn't quite as easy to use as some of the others (I do actually use it, but not for sharing or collaborating). Also, Copy's less stringent file limitations makes it a step above every other service I've tried. And, it's super easy to explain to others how it works and how to use it.

Easy to use and doesn't require a lot of training.

Incentivized

Copy is so easy to use, it's beautiful, and it just works well. Although finding my referral link could be easier, I'm constantly recommending it to others. I love that there are no restrictions on the size of file uploads, making it my favorite place to upload video files that are shot on my phone. I like that I can share files if I want. It's a great service, and I don't think anyone beats the amount of free space you start with.

Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.

Incentivized

I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.

Incentivized

Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.

Although Dropbox, SugarSync, and Google Drive are all excellent services (and I still use one or two of them depending on the circumstance - required by business, collaborative document creation, etc.), Copy is probably my favorite. The closest second is SugarSync. What keeps me coming back to Copy (after a long, happy stay with SugarSync) is the pricing and the amount of space you are given for the amount paid (that and my business started blocking SugarSync and Dropbox). Copy has a clean interface, has an equal (or better) user interface and functionality, makes sharing a breeze, and offers a ton of storage for a very reasonable price. And, since I've installed it, I've had zero problems with it getting out of sync or losing files. I'm in love!

• The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
• I can set it up and forget about it with reports and alerts
• I recommend it to any client that requires a good solid backup solution;

• +easier file sharing with my colleagues and students (less stress, more efficient than using flash drives).
• +easy access to files I use regularly, whether on my home computer, my phone, or at work, meaning increased productivity.
• +fast syncing (and selective syncing) means that I can choose which files to sync to each location, leading to optimized storage management on my hard drives.
• +since it's super easy to get lots of free space, the ROI is awesome. Plus, because you start with more free space than other options, you're already one step ahead.