Arcserve OneXafe vs. Axcient x360Recover

For SMB file storage Exablox is great, but as an ESXi datastore it still needs work.

Incentivized

I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.

• Exablox is simple to setup and relatively easy to use.
• Exablox is priced very competitively and is a good value for the cost.
• Exablox has good customer service.

Incentivized

• Setup and configuration is extremely easy.
• The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
• Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
• The system documentation is concise and easy to use.
• The support team is absolutely fantastic.

• Exablox is still in its infancy as a company and in some respects the product feels like a version 1.0.
• Integration with VMware ESXi has some bugs that need to be figured out.

Incentivized

• The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
• The only other ask would be to expand support to Linux operating systems.

Incentivized

The price for Exablox was very appealing. If we can resolve the NFS datastore issues we are seeing in VMware, this is a perfect solution for a ESXi datastore. Once that issue is resolved, I will give Exablox a higher rating.

Incentivized

We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.

Incentivized

Again, the initial install, setup and config was simple through a web browser.

Incentivized

Easy to use and doesn't require a lot of training.

Incentivized

Since the day we installed Exablox we have not had any down-time. The storage resources have been available 100% of the time.

Incentivized

SMB file access has been very responsive. We have not seen any slowness. Also, in using Exablox as tier 1 storage in our VMware environment, the VMs performed great. No slowness issues.

Incentivized

Exablox has been very responsive to our requests. They communicate very well and are extremely knowledgable

Incentivized

Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.

Incentivized

Straightforward and simple implementation. We completed the implementation in less than 2 hours.

Incentivized

I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.

Incentivized

Exablox was much less expensive than other storage arrays and I think there are a lot of reasons to purchase them. I believe that as the product matures, it will be a great option for storage.

Incentivized

Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.

We have not tried to scale Exablox so we are not familiar with this.

Incentivized

• We purchased Exablox specifically for our ESXi environment, so we are hoping to get the wrinkles worked out to see a greater return on our investment.

Incentivized

• The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
• I can set it up and forget about it with reports and alerts
• I recommend it to any client that requires a good solid backup solution;