Axcient x360Sync (formerly Anchor) vs HighQ

Likelihood to Recommend

We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

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HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.

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Verified User

Professional in Legal

Law Practice Company, 1001-5000 employees

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Feature Rating Comparison

Axcient x360Sync (formerly Anchor)

HighQ

Task Management

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Axcient x360Sync (formerly Anchor)

HighQ

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Axcient x360Sync (formerly Anchor)

HighQ

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Pros

Support is outstanding
The product is designed in a manner that is easy to deploy

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

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Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
Reliability. The product is cloud-based and rarely, if ever, unavailable.

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Verified User

C-Level Executive in Information Technology

Legal Services Company, 201-500 employees

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Cons

Billing tools to generate end user invoicing would be very helpful
More granular permissions for file sharing

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

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It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.

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Verified User

Professional in Legal

Law Practice Company, 1001-5000 employees

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Support Rating

Axcient x360Sync (formerly Anchor) 10.0

Based on 2 answers

Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

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HighQ 10.0

Based on 2 answers

The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.

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Verified User

Professional in Legal

Law Practice Company, 1001-5000 employees

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Alternatives Considered

Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

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I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.

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Verified User

C-Level Executive in Information Technology

Legal Services Company, 201-500 employees

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Return on Investment

The product fits well with our total solution approach to IT services.
There has been no negative impact as our customers like the product and find it easy to use.

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Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

View all 1 answers on this topic

Permits fairly simple administration by a single person for hundreds of Extranets
One shop stopping for reliable, secure document sharing and signing with external parties
Simple enough to use that internal and external users do not need training to take advantage of the product.

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Verified User

C-Level Executive in Information Technology

Legal Services Company, 201-500 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Axcient x360Sync (formerly Anchor)

HighQ

Axcient x360Sync (formerly Anchor)

HighQ