What users are saying about
14 Ratings
56 Ratings
14 Ratings
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Score 6.5 out of 100
56 Ratings
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Score 8 out of 100

Attribute Ratings

  • Axero is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
  • Axero and Coda are tied in 3 areas: Likelihood to Renew, Availability, Performance

Likelihood to Recommend

9.0

Axero

90%
7 Ratings
8.2

Coda

82%
25 Ratings

Likelihood to Renew

9.1

Axero

91%
2 Ratings
9.1

Coda

91%
2 Ratings

Usability

8.2

Axero

82%
1 Rating
7.3

Coda

73%
1 Rating

Availability

9.1

Axero

91%
2 Ratings
9.1

Coda

91%
1 Rating

Performance

9.1

Axero

91%
2 Ratings
9.1

Coda

91%
1 Rating

Support Rating

9.0

Axero

90%
4 Ratings
7.7

Coda

77%
2 Ratings

Implementation Rating

9.1

Axero

91%
4 Ratings
8.2

Coda

82%
1 Rating

Configurability

Axero

N/A
0 Ratings
8.2

Coda

82%
1 Rating

Ease of integration

Axero

N/A
0 Ratings
4.5

Coda

45%
1 Rating

Product Scalability

Axero

N/A
0 Ratings
9.1

Coda

91%
1 Rating

Vendor post-sale

Axero

N/A
0 Ratings
7.3

Coda

73%
1 Rating

Likelihood to Recommend

Axero Solutions

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
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Coda

My organization considers Coda for a variety of business and organizational projects. Using Coda, my organization keeps a lot of data and different types of data in one place. The user interface of Coda is very fluid and easy to use. My organization has benefitted from using the efficient and effective operational functionality of Coda.
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Pros

Axero Solutions

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
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Coda

  • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
  • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
  • Useful components. View table data across different formats like cards or custom detail views.
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Cons

Axero Solutions

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Read full review

Coda

  • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
  • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
  • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
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Pricing Details

Axero

Starting Price

$49 per month

Editions & Modules

Axero editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

    Coda

    Starting Price

    $0 per month

    Editions & Modules

    Coda editions and modules pricing
    EditionModules
    Free$0.001
    Pro$10.002
    Team$30.003
    EnterpriseCustom Pricing4

    Footnotes

    1. per month
    2. per month per doc maker; unlimited editors (paid annually)
    3. per month per doc maker; unlimited editors (paid annually)
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    With Coda, you only pay for Doc Makers. Often one person creates a doc, others edit it, and some simply observe from afar. Instead of charging for everyone, we only charge for the people who create docs. Interested in enterprise pricing? Visit coda.io/enterprise

    Likelihood to Renew

    Axero Solutions

    Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
    Read full review

    Coda

    Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
    Read full review

    Usability

    Axero Solutions

    This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
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    Coda

    Coda can seem either really useful or really useless. The extremes of both ends is driven by what our own understanding of what we want to implement. If we lack this understanding, it will be easy to misunderstand Coda's usability especially in the wrong context.
    Read full review

    Reliability and Availability

    Axero Solutions

    Never any problems. Quite impressed
    Read full review

    Coda

    So far in the past year, we haven't had situations that Coda has gone down for us which is great.
    Read full review

    Performance

    Axero Solutions

    Works in real time.
    Read full review

    Coda

    We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
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    Support Rating

    Axero Solutions

    I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
    Read full review

    Coda

    Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
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    Implementation Rating

    Axero Solutions

    I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
    Read full review

    Coda

    I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
    Read full review

    Alternatives Considered

    Axero Solutions

    We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
    Read full review

    Coda

    While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
    Read full review

    Scalability

    Axero Solutions

    No answers on this topic

    Coda

    I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
    Read full review

    Return on Investment

    Axero Solutions

    • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
    Read full review

    Coda

    • Increased insight for all stakeholders involved--both in terms of overview and details
    • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
    • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
    Read full review

    Screenshots

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