What users are saying about
14 Ratings
21 Ratings
14 Ratings
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Score 6.5 out of 100
21 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    8.6

    Frame.io

    86%
    Frame.io ranks higher in 4/4 features

    Task Management

    N/A
    0 Ratings
    8.5
    85%
    3 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.9
    79%
    4 Ratings

    Search

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.6
    86%
    3 Ratings

    Communication

    Axero

    Feature Set Not Supported
    N/A
    9.8

    Frame.io

    98%
    Frame.io ranks higher in 4/4 features

    Chat

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Notifications

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Discussions

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File Sharing & Management

    Axero

    Feature Set Not Supported
    N/A
    9.7

    Frame.io

    97%
    Frame.io ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Video files

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Audio files

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Access control

    N/A
    0 Ratings
    9.5
    95%
    3 Ratings

    Advanced security features

    N/A
    0 Ratings
    9.5
    95%
    3 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    9.1
    91%
    2 Ratings

    Device sync

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Axero is rated higher in 1 area: Support Rating
    • Frame.io is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    9.3

    Frame.io

    93%
    7 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings

    Frame.io

    N/A
    0 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating
    10.0

    Frame.io

    100%
    1 Rating

    Availability

    9.1

    Axero

    91%
    2 Ratings

    Frame.io

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    Frame.io

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    8.9

    Frame.io

    89%
    3 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings

    Frame.io

    N/A
    0 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    Frame.io

    By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    Frame.io

    • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
    • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
    • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
    • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    Frame.io

    • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
    • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      Frame.io

      Starting Price

      $0 For up to 2 users

      Editions & Modules

      Frame.io editions and modules pricing
      EditionModules
      FreeFree1
      Pro152
      Team253
      EnterpriseContact sales team4

      Footnotes

      1. For up to 2 users
      2. per user/per month
      3. per user/per month
      4. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      Frame.io

      No answers on this topic

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
      Read full review

      Frame.io

      I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
      Read full review

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      Frame.io

      No answers on this topic

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      Frame.io

      No answers on this topic

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
      Read full review

      Frame.io

      I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
      Read full review

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
      Read full review

      Frame.io

      No answers on this topic

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
      Read full review

      Frame.io

      Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
      Read full review

      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      Frame.io

      • Frame.io has allowed the team to collaborate on our own schedules
      • Frame.io has allowed the team to collaborate remotely
      • Frame.io has allowed us to share content with clients for feedback before publishing
      Read full review

      Screenshots

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