What users are saying about
12 Ratings
12 Ratings
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Score 8.4 out of 100
14 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

IBM B2B Cloud Services

We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Axero
IBM B2B Cloud Services
8.2
Task Management
Axero
IBM B2B Cloud Services
8.7
Gantt Charts
Axero
IBM B2B Cloud Services
7.9
Scheduling
Axero
IBM B2B Cloud Services
8.7
Workflow Automation
Axero
IBM B2B Cloud Services
8.7
Mobile Access
Axero
IBM B2B Cloud Services
6.6
Search
Axero
IBM B2B Cloud Services
8.4
Visual planning tools
Axero
IBM B2B Cloud Services
8.6

Communication

Axero
IBM B2B Cloud Services
8.4
Chat
Axero
IBM B2B Cloud Services
7.8
Notifications
Axero
IBM B2B Cloud Services
8.7
Discussions
Axero
IBM B2B Cloud Services
8.6
Surveys
Axero
IBM B2B Cloud Services
8.0
Internal knowledgebase
Axero
IBM B2B Cloud Services
9.5
Integrates with GoToMeeting
Axero
IBM B2B Cloud Services
7.0
Integrates with Gmail and Google Hangouts
Axero
IBM B2B Cloud Services
8.0
Integrates with Outlook
Axero
IBM B2B Cloud Services
9.6

File Sharing & Management

Axero
IBM B2B Cloud Services
8.3
Versioning
Axero
IBM B2B Cloud Services
8.9
Video files
Axero
IBM B2B Cloud Services
8.9
Audio files
Axero
IBM B2B Cloud Services
7.9
Document collaboration
Axero
IBM B2B Cloud Services
8.9
Access control
Axero
IBM B2B Cloud Services
7.9
Advanced security features
Axero
IBM B2B Cloud Services
8.8
Integrates with Google Drive
Axero
IBM B2B Cloud Services
6.0
Device sync
Axero
IBM B2B Cloud Services
8.9

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

IBM B2B Cloud Services

  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Anonymous | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

IBM B2B Cloud Services

  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Himanshu Singh | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

IBM B2B Cloud Services

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

IBM B2B Cloud Services

IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
Bruce Emmerling | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

IBM B2B Cloud Services

  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Anonymous | TrustRadius Reviewer

Screenshots

IBM B2B Cloud Services

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

IBM B2B Cloud Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axero
9.0
IBM B2B Cloud Services
8.6

Likelihood to Renew

Axero
9.1
IBM B2B Cloud Services

Usability

Axero
8.2
IBM B2B Cloud Services

Reliability and Availability

Axero
9.1
IBM B2B Cloud Services

Performance

Axero
9.1
IBM B2B Cloud Services

Support Rating

Axero
9.0
IBM B2B Cloud Services

Implementation Rating

Axero
9.1
IBM B2B Cloud Services

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