What users are saying about
12 Ratings
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Top Rated
270 Ratings
12 Ratings
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Score 8.4 out of 100

Lucidspark

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Top Rated
270 Ratings
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Score 9 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Lucidspark

It is good to be used in team bonding sessions, e.g. we did a simple "2 truths, 1 lie" session where we wrote the 3 facts and then people could easy just move coloured circles to their choices... sometimes in virtual calls, it's hard to bring everyone into the meeting, as only 1 person can really talk at a time, but this way everyone could mess around too at the same time. Similarly, the above is also true for team brainstorming sessions.
Anonymous | TrustRadius Reviewer

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Lucidspark

  • Ease of learning and adoption. No prior experience is required in using the tool.
  • The templates available for various needs are impressive. You just need to pick up the right template to get your job done. This saves a lot of time trying to design one on your own.
  • Real time team collaboration and rapid working models to see the changes made by colleagues and track them accordingly.
  • User experience is top notch in terms of seamless drag and drop features and the user interface adds value for the customers to make flows and work look perfect.
Teja Tiruvure | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Lucidspark

  • I like the idea of the containers, but am unclear what they are. It would be nice to have some examples or explanation at the point of use to better understand how and why to use them.
  • I just found out that I can import a csv file into sticky notes, but the option was hidden. That would be useful to know or have more easily available. I guess the feedback is make things more visible.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Lucidspark

Lucidspark 6.4
Based on 2 answers
Incredibly intuitive and team friendly
Anonymous | TrustRadius Reviewer

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Lucidspark

Lucidspark 8.0
Based on 105 answers
I personally found Lucidspark very easy to learn, and so far I have not heard anyone complaining about finding it difficult to use. In my experience with other products, I often spent a lot of time getting new people familiar with the tools, and helping them to overcome roadblocks.
Simon STRUDWICK | TrustRadius Reviewer

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Lucidspark

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Lucidspark

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Lucidspark

Lucidspark 7.7
Based on 98 answers
Rating this a 7 because my knowledge of Lucidspark support is pretty limited - I've looked into some documentation, which was very easy to understand and digest. However, I've never communicated with anyone via email/chat, so I can't really speak to the strength of these options. I do think it's worth mentioning that I didn't need to leverage support because the product was so easy to use.
Anonymous | TrustRadius Reviewer

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Lucidspark

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Lucidspark

We selected Lucidspark because we are currently Lucidchart customers and have enjoyed that product for years. Lucidspark seemed to make the most sense for us in terms of ease-of-use. We haven't used or evaluated other companies that have a similar product.
Chelsea Strong | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Lucidspark

  • Use of the tool has definitely improved engagement during online meetings, resulting in better productivity
  • Reduced time cost in "writing up" afterwards, as text and images can be exported or even copied/pasted out
  • License costs compare favorably with some market alternatives
Lee S Mason | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Axero Editions & Modules

Additional Pricing Details
Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

Lucidspark

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Lucidspark Editions & Modules

Edition
EnterpriseContact us for a quote!
Team$9.002
Individual$7.95
Free$0
  1. Per user, 3 user minimum.
Additional Pricing Details
We offer free, individual, team, and enterprise licenses of Lucidspark. For more information on our license types and the associated product capabilities, visit: https://lucid.app/pricing/lucidspark

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