What users are saying about
14 Ratings
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Top Rated
480 Ratings
14 Ratings
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Score 6.5 out of 100

Lucidspark

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Top Rated
480 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Axero is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
  • Lucidspark is rated higher in 1 area: Usability

Likelihood to Recommend

9.0

Axero

90%
7 Ratings
8.9

Lucidspark

89%
280 Ratings

Likelihood to Renew

9.1

Axero

91%
2 Ratings
8.4

Lucidspark

84%
3 Ratings

Usability

8.2

Axero

82%
1 Rating
8.5

Lucidspark

85%
280 Ratings

Availability

9.1

Axero

91%
2 Ratings

Lucidspark

N/A
0 Ratings

Performance

9.1

Axero

91%
2 Ratings

Lucidspark

N/A
0 Ratings

Support Rating

9.0

Axero

90%
4 Ratings
8.3

Lucidspark

83%
235 Ratings

Implementation Rating

9.1

Axero

91%
4 Ratings

Lucidspark

N/A
0 Ratings

Likelihood to Recommend

Axero Solutions

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
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Lucid

As a Product manager, it is helpful to present system integration concepts and data flow. I am able to visualize concepts and express my thoughts to others better. This is by far the best tool for user story mapping with the Jira integration. Importing existing cards or creating new Jira tickets is so simple.
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Pros

Axero Solutions

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
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Lucid

  • Intuitive and simple design is one of its strong points, so zero learning curve!
  • Clearing away the whole board or parts of the board is a breeze to avoid confusion.
  • The different pens with colors and nib thickness allow easy explanations.
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Cons

Axero Solutions

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
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Lucid

  • CSV export of Lucidspark board cannot be imported into another board.
  • I cannot import contents from Miro (or other tools) to import my whiteboards from other tools into Lucidspark.
  • JIRA integration was clunky and I accidentally created 16 cards in JIRA without realizing it. All selected items in a flow chart became separate JIRA stories, which was surprising.
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Pricing Details

Axero

Starting Price

$49 per month

Editions & Modules

Axero editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

    Lucidspark

    Starting Price

    $0 per month per user

    Editions & Modules

    Lucidspark editions and modules pricing
    EditionModules
    EnterpriseContact us for a quote!1
    Team$9.002
    Individual$7.953
    Free$04

    Footnotes

    1. none
    2. per month, 3 user minimum
    3. per month, per user
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    We offer free, individual, team, and enterprise licenses of Lucidspark.

    Pricing Info

    Likelihood to Renew

    Axero Solutions

    Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
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    Lucid

    Incredibly intuitive and team friendly
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    Usability

    Axero Solutions

    This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
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    Lucid

    Lucidspark is very much the easiest offering to pick up and use and its not even close I have been to Lucid summits to lean how to better utilize Lucidchart and its hard to get others to do the same. The best part about Lucid spark is that when new people are involved in my project planning it takes less than 5 minutes to get them up to speed and collaborating right away.
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    Reliability and Availability

    Axero Solutions

    Never any problems. Quite impressed
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    Lucid

    No answers on this topic

    Performance

    Axero Solutions

    Works in real time.
    Read full review

    Lucid

    No answers on this topic

    Support Rating

    Axero Solutions

    I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
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    Lucid

    It is efficient enough to execute the workflow and lacks only a few convenience requirements. It is easily recommended to any user due to its optimised templates and tools where the size limit is only interfering with the work process for new users to test it. It is also a potential platform to work with a team to get very good real-time responses.
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    Implementation Rating

    Axero Solutions

    I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
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    Lucid

    No answers on this topic

    Alternatives Considered

    Axero Solutions

    We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
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    Lucid

    Other comparable platforms, such as Miro & mentioned above are slightly too vague in scope when it comes to virtual whiteboarding tools, however, they allow for linking blocks to live-updating Asana cards among other productivity tools.
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    Return on Investment

    Axero Solutions

    • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
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    Lucid

    • I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.
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    Screenshots

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