Likelihood to Recommend Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Read full review It is well suited for large file sharing and file syncing. Easy to collaborate the files and provide access. File encryption, some features are pretty limited like the ease of use on front end as well. Customer support can be better and improve customer loyalty. Design can be improved for easier navigation and use.
Read full review Pros Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn. Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional. I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer. We had a big list of things we needed a platform to do. Communifire ticked all the boxes. Read full review FileDrop feature. This is an amazing functionality that increases collaboration among our team. People can drop files in a specific folder related to a project and we can keep it organized. Mobile Apps for Android and iOS. The apps works pretty well and you can carry your files everywhere. Regular and Instant Uploads - MediaFire checks for the exact same file in the cloud. If it finds it, the upload will be instant. Otherwise, it proceeds with regular upload. Multiple Upload Types - Basic, Flash and HTML5 Read full review Cons Some UX issues that could be improved Some architecture decisions don't make complete sense to me (though that's just one man's opinion) Read full review Download Page - When you generate a link to download some files it redirects users to a specific page where they can download the file. The page is sometimes confusing and with a lot of ads which can be a little bit annoying. Customization Option - you can find a customization section in "Settings", but there are just a few things that you can really customize. Maybe improving this would be nice to allow you personalize your environment (for companies, for instance). Blocked options for the free version - There are a lot of interesting options that are available just for business and pro versions. If you could at least test it before upgrading your version it would help users decide. Lack of PC sync client - Would be great if you could install a PC client that would synchronize your files. Problems when refreshing your files list in the browser. Sometimes it gets slow and you have to refresh the entire page to continue. Read full review Likelihood to Renew Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Read full review Usability This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Read full review Reliability and Availability Never any problems. Quite impressed
Read full review Performance Works in real time.
Read full review Support Rating I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Read full review Implementation Rating I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Read full review Alternatives Considered We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Read full review MediaFire's Pro Pricing is cheaper than
Dropbox , although they're less known in the industry. I trust them with important documents, and they [have] never lost a file, whereas I can't say the same about other services like theirs. Customer service is fast and friendly if you need them, and their site is very clean and clutter free, which (to me) is important.
Read full review Return on Investment We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform. Read full review Thanks to MediaFire I have been able to recover information stored many years ago on their servers, since they usually do not delete files after a certain time. It has helped me to be able to backup sensitive information from long before the existence of massive clouds, so if you did not make these backups you had to lose all the information, but thanks to half fire that did not happen to me. Read full review ScreenShots