What users are saying about
12 Ratings
8 Ratings
12 Ratings
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Score 8.4 out of 100
8 Ratings
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Score 3.9 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Mikogo

ProsMikogo is well-suited and cost-effective for the small businessSimple & well-designed; easy to figure out.Works best for one-on-one client support.ConsNo live customer supportFree version has limited features (e.g. no invite meeting allowed)Trial version only 14 days
Jeff Henkel | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Axero
Mikogo
4.3
High quality audio
Axero
Mikogo
5.2
High quality video
Axero
Mikogo
5.2
Low bandwidth requirements
Axero
Mikogo
3.5
Mobile support
Axero
Mikogo
3.2

Screen Sharing

Axero
Mikogo
7.2
Desktop sharing
Axero
Mikogo
4.6
Whiteboards
Axero
Mikogo
9.8

Online Meetings / Events

Axero
Mikogo
4.5
Calendar integration
Axero
Mikogo
2.9
Meeting initiation
Axero
Mikogo
3.6
Record meetings / events
Axero
Mikogo
3.9
Slideshows
Axero
Mikogo
7.7

Online Events Collaboration

Axero
Mikogo
3.9
Live chat
Axero
Mikogo
3.7
Audience polling
Axero
Mikogo
4.4
Q&A
Axero
Mikogo
3.6

Online Events Security

Axero
Mikogo
3.4
User authentication
Axero
Mikogo
3.6
Participant roles & permissions
Axero
Mikogo
2.9
Confidential attendee list
Axero
Mikogo
3.6

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Mikogo

  • Inexpensive
  • Simple interface
  • Menus and prompts were clear
BRAD BOSTON | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Mikogo

  • I'd like to be able to record a session easier.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Mikogo

No score
No answers yet
No answers on this topic

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Mikogo

No score
No answers yet
No answers on this topic

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Mikogo

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Mikogo

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Mikogo

Mikogo 8.0
Based on 2 answers
I do not have any experience with Mikogo's support as I have never experienced any problem with it.
Anonymous | TrustRadius Reviewer

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Mikogo

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Mikogo

Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best.Join.me & TeamViewer are a bit confusing for the novice small business person.My experience with LogMeIn has been that it's sluggish.GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training.I couldn't get Zoom to work right.
Jeff Henkel | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Mikogo

  • Zero positive impact
  • Spend just a little more with products like AnyDesk and get some real ROI
  • Short term, the product can be used on a trial basis (or at least it was available as a trial)
BRAD BOSTON | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Axero Editions & Modules

Additional Pricing Details
Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

Mikogo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mikogo Editions & Modules

Edition
Basic Annual$1561
Professional Annual$2281
Team Annual$4681
Professional Lifetime$4562
Team Lifetime$9363
  1. Annually
  2. Lifetime License per User
  3. Lifetime License [Unlimited Users]
Additional Pricing Details
Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

Rating Summary

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