What users are saying about
14 Ratings
8 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 1.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Axero

    Feature Set Not Supported
    N/A
    3.2

    Mikogo

    32%
    Mikogo ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    4.1
    41%
    4 Ratings

    High quality video

    N/A
    0 Ratings
    4.1
    41%
    4 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Mobile support

    N/A
    0 Ratings
    3.2
    32%
    2 Ratings

    Screen Sharing

    Axero

    Feature Set Not Supported
    N/A
    6.0

    Mikogo

    60%
    Mikogo ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    2.2
    22%
    4 Ratings

    Whiteboards

    N/A
    0 Ratings
    9.8
    98%
    2 Ratings

    Online Meetings / Events

    Axero

    Feature Set Not Supported
    N/A
    3.0

    Mikogo

    30%
    Mikogo ranks higher in 4/4 features

    Calendar integration

    N/A
    0 Ratings
    1.2
    12%
    2 Ratings

    Meeting initiation

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Record meetings / events

    N/A
    0 Ratings
    2.2
    22%
    4 Ratings

    Slideshows

    N/A
    0 Ratings
    7.6
    76%
    3 Ratings

    Online Events Collaboration

    Axero

    Feature Set Not Supported
    N/A
    2.2

    Mikogo

    22%
    Mikogo ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    1.2
    12%
    4 Ratings

    Audience polling

    N/A
    0 Ratings
    3.1
    31%
    3 Ratings

    Q&A

    N/A
    0 Ratings
    2.1
    21%
    3 Ratings

    Online Events Security

    Axero

    Feature Set Not Supported
    N/A
    1.5

    Mikogo

    15%
    Mikogo ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    1.2
    12%
    3 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    2.1
    21%
    3 Ratings

    Attribute Ratings

    • Axero is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    1.3

    Mikogo

    13%
    4 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings

    Mikogo

    N/A
    0 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating

    Mikogo

    N/A
    0 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings

    Mikogo

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    Mikogo

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    8.0

    Mikogo

    80%
    4 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings

    Mikogo

    N/A
    0 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    BeamYourScreen

    Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    BeamYourScreen

    • Inexpensive
    • Simple interface
    • Menus and prompts were clear
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    BeamYourScreen

    • I'd like to be able to record a session easier.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      Mikogo

      Starting Price

      $156 Annually

      Editions & Modules

      Mikogo editions and modules pricing
      EditionModules
      Basic Annual$1561
      Professional Annual$2282
      Team Annual$4683
      Professional Lifetime$4564
      Team Lifetime$9365

      Footnotes

      1. Annually
      2. Annually
      3. Annually
      4. Lifetime License per User
      5. Lifetime License [Unlimited Users]

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      BeamYourScreen

      No answers on this topic

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
      Read full review

      BeamYourScreen

      No answers on this topic

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      BeamYourScreen

      No answers on this topic

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      BeamYourScreen

      No answers on this topic

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
      Read full review

      BeamYourScreen

      I do not have any experience with Mikogo's support as I have never experienced any problem with it.
      Read full review

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
      Read full review

      BeamYourScreen

      No answers on this topic

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
      Read full review

      BeamYourScreen

      Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.
      Read full review

      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      BeamYourScreen

      • Zero positive impact
      • Spend just a little more with products like AnyDesk and get some real ROI
      • Short term, the product can be used on a trial basis (or at least it was available as a trial)
      Read full review

      Screenshots

      Add comparison