Likelihood to Recommend Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Read full review MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
Read full review Pros Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn. Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional. I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer. We had a big list of things we needed a platform to do. Communifire ticked all the boxes. Read full review MYOB is very easy to navigate and find the correct information. The Help section was very straight forward and very easy to learn. MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place. Read full review Cons Some UX issues that could be improved Some architecture decisions don't make complete sense to me (though that's just one man's opinion) Read full review [In my opinion,] horrible interface to import data [In my opinion,] user interface stuck in 1995 Needs improvement to usability Contestant price increases [In my opinion,] new in-app advertising is annoying Countless different windows to do simple tasks like onboard an employee [In my experience,] too slow Read full review Likelihood to Renew Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Read full review Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
Read full review Usability This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Read full review All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.
Read full review Reliability and Availability Never any problems. Quite impressed
Read full review Performance Works in real time.
Read full review Support Rating I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Read full review MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
Read full review Implementation Rating I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Read full review Alternatives Considered We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Read full review Not even close. Though I will say MYOB had a budget module where
Zoho Books doesn't which is one thing severely lacking in
Zoho Books . On the other hand,
Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
Read full review Return on Investment We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform. Read full review It was great when we first started using it but there was a time when MYOB stopped supporting payroll tax tables for Apple computers and so we made the switch. While we were using it staying on top of all of the pesky accounting details was a breeze. We were very detail oriented to begin with and had a thorough understanding of basic accounting principles but anyone without even basic knowledge can quickly set up MYOB and get running fairly quickly and provide detailed reports to their CPA or CFO consultant for a deeper analysis of their business. Read full review ScreenShots