What users are saying about
14 Ratings
14 Ratings
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Score 6.5 out of 100
14 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    8.2

    OpenText Hightail

    82%
    OpenText Hightail ranks higher in 6/6 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Search

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Visual planning tools

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Communication

    Axero

    Feature Set Not Supported
    N/A
    8.0

    OpenText Hightail

    80%
    OpenText Hightail ranks higher in 4/4 features

    Notifications

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Discussions

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Integrates with Outlook

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    File Sharing & Management

    Axero

    Feature Set Not Supported
    N/A
    8.9

    OpenText Hightail

    89%
    OpenText Hightail ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Video files

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Audio files

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Access control

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Device sync

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Attribute Ratings

    • Axero and OpenText Hightail are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    9.0

    OpenText Hightail

    90%
    8 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings

    OpenText Hightail

    N/A
    0 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating

    OpenText Hightail

    N/A
    0 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings

    OpenText Hightail

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    OpenText Hightail

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings

    OpenText Hightail

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings

    OpenText Hightail

    N/A
    0 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    OpenText

    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    OpenText

    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    OpenText

    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      OpenText Hightail

      Starting Price

      $0 100MB per file upload

      Editions & Modules

      OpenText Hightail editions and modules pricing
      EditionModules
      Lite01
      Pro152
      BusinessCustom3
      Teams304

      Footnotes

      1. 100MB per file upload
      2. per user, per month
      3. per user, per month
      4. per user/per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      OpenText

      No answers on this topic

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
      Read full review

      OpenText

      No answers on this topic

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      OpenText

      No answers on this topic

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      OpenText

      No answers on this topic

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
      Read full review

      OpenText

      No answers on this topic

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
      Read full review

      OpenText

      No answers on this topic

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
      Read full review

      OpenText

      Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
      Read full review

      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      OpenText

      • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
      Read full review

      Screenshots

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