Axero vs. SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axero
Score 9.2 out of 10
N/A
Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.
$49
per month
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
AxeroSAP Jam
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AxeroSAP Jam
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAxero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.
More Pricing Information
Features
AxeroSAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
Axero
-
Ratings
SAP Jam
7.8
3 Ratings
1% below category average
Task Management00 Ratings7.82 Ratings
Gantt Charts00 Ratings8.01 Ratings
Scheduling00 Ratings9.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Mobile Access00 Ratings8.03 Ratings
Search00 Ratings8.03 Ratings
Visual planning tools00 Ratings6.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Axero
-
Ratings
SAP Jam
6.8
3 Ratings
17% below category average
Chat00 Ratings7.02 Ratings
Notifications00 Ratings8.73 Ratings
Discussions00 Ratings8.73 Ratings
Surveys00 Ratings6.13 Ratings
Internal knowledgebase00 Ratings8.93 Ratings
Integrates with GoToMeeting00 Ratings6.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
Integrates with Outlook00 Ratings5.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Axero
-
Ratings
SAP Jam
6.9
3 Ratings
16% below category average
Versioning00 Ratings9.33 Ratings
Video files00 Ratings6.93 Ratings
Audio files00 Ratings7.13 Ratings
Document collaboration00 Ratings6.02 Ratings
Access control00 Ratings8.83 Ratings
Advanced security features00 Ratings6.02 Ratings
Integrates with Google Drive00 Ratings4.01 Ratings
Device sync00 Ratings7.01 Ratings
Best Alternatives
AxeroSAP Jam
Small Businesses
Concrete CMS
Concrete CMS
Score 9.2 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AxeroSAP Jam
Likelihood to Recommend
9.0
(7 ratings)
8.8
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
4.0
(1 ratings)
Usability
8.2
(1 ratings)
5.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
2.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
AxeroSAP Jam
Likelihood to Recommend
Axero Solutions
Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
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SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Pros
Axero Solutions
  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
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SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
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Cons
Axero Solutions
  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
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SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Likelihood to Renew
Axero Solutions
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
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SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability
Axero Solutions
This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
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SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Reliability and Availability
Axero Solutions
Never any problems. Quite impressed
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SAP
No answers on this topic
Performance
Axero Solutions
Works in real time.
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SAP
No answers on this topic
Support Rating
Axero Solutions
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
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SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Implementation Rating
Axero Solutions
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
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SAP
No answers on this topic
Alternatives Considered
Axero Solutions
We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
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SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Return on Investment
Axero Solutions
  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
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SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
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ScreenShots

Axero Screenshots

Screenshot of Mobile intranetScreenshot of Knowledge managementScreenshot of Recognition