What users are saying about
14 Ratings
6 Ratings
14 Ratings
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Score 6.5 out of 100
6 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    7.7

    SAP Jam

    77%
    SAP Jam ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Gantt Charts

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Mobile Access

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Search

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Visual planning tools

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Communication

    Axero

    Feature Set Not Supported
    N/A
    4.8

    SAP Jam

    48%
    SAP Jam ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Notifications

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Discussions

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Surveys

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    5.0
    50%
    2 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Integrates with Outlook

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    File Sharing & Management

    Axero

    Feature Set Not Supported
    N/A
    5.6

    SAP Jam

    56%
    SAP Jam ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Video files

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Audio files

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Document collaboration

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Access control

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Advanced security features

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Device sync

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Axero is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    8.0

    SAP Jam

    80%
    2 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings
    4.0

    SAP Jam

    40%
    1 Rating

    Usability

    8.2

    Axero

    82%
    1 Rating
    5.0

    SAP Jam

    50%
    1 Rating

    Availability

    9.1

    Axero

    91%
    2 Ratings

    SAP Jam

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    SAP Jam

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    2.0

    SAP Jam

    20%
    2 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings

    SAP Jam

    N/A
    0 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    SAP

    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    SAP

    • Inventory planning
    • Design data storage
    • Scheduling
    • Production planning
    • Material consumption
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    SAP

    • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
    • Analytics on engagement aren't great.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      SAP Jam

      Starting Price

      Editions & Modules

      SAP Jam editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Axero Solutions

        Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
        Read full review

        SAP

        We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
        Read full review

        Usability

        Axero Solutions

        This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
        Read full review

        SAP

        It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
        Read full review

        Reliability and Availability

        Axero Solutions

        Never any problems. Quite impressed
        Read full review

        SAP

        No answers on this topic

        Performance

        Axero Solutions

        Works in real time.
        Read full review

        SAP

        No answers on this topic

        Support Rating

        Axero Solutions

        I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
        Read full review

        SAP

        We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
        Read full review

        Implementation Rating

        Axero Solutions

        I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
        Read full review

        SAP

        No answers on this topic

        Alternatives Considered

        Axero Solutions

        We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
        Read full review

        SAP

        Read full review

        Return on Investment

        Axero Solutions

        • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
        Read full review

        SAP

        • Automation in process
        • Ease of communication
        • Lack of change notification
        • Lack of multiple selection search
        Read full review

        Screenshots

        Add comparison