What users are saying about
12 Ratings
14 Ratings
12 Ratings
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Score 8.4 out of 100
14 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Ye Yint Moe | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Axero
Ruum by SAP
9.5
Task Management
Axero
Ruum by SAP
10.0
Gantt Charts
Axero
Ruum by SAP
9.0
Scheduling
Axero
Ruum by SAP
10.0
Workflow Automation
Axero
Ruum by SAP
9.3
Mobile Access
Axero
Ruum by SAP
9.5
Search
Axero
Ruum by SAP
9.3
Visual planning tools
Axero
Ruum by SAP
9.0

Communication

Axero
Ruum by SAP
9.1
Chat
Axero
Ruum by SAP
9.3
Notifications
Axero
Ruum by SAP
9.0
Discussions
Axero
Ruum by SAP
9.0
Surveys
Axero
Ruum by SAP
9.0
Internal knowledgebase
Axero
Ruum by SAP
8.7
Integrates with GoToMeeting
Axero
Ruum by SAP
9.5
Integrates with Gmail and Google Hangouts
Axero
Ruum by SAP
9.5
Integrates with Outlook
Axero
Ruum by SAP
9.0

File Sharing & Management

Axero
Ruum by SAP
8.9
Versioning
Axero
Ruum by SAP
9.0
Video files
Axero
Ruum by SAP
8.3
Audio files
Axero
Ruum by SAP
9.0
Document collaboration
Axero
Ruum by SAP
9.0
Access control
Axero
Ruum by SAP
9.0
Advanced security features
Axero
Ruum by SAP
8.7
Integrates with Google Drive
Axero
Ruum by SAP
9.5
Device sync
Axero
Ruum by SAP
8.7

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Ruum by SAP

  • Ruum by SAP has feedback management, which is efficiently working.
  • Campaign management is also fostered by Ruum by SAP.
  • Email facilitation and management has been also improved by Ruum by SAP.
  • Service automation has been directed by Ruum by SAP.
Faith Kayne | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Ruum by SAP

  • Budget, predicting, and forecasting are a miss in Ruum by SAP.
  • No CRM from Ruum by SAP.
  • Billing and invoicing are not found in this program.
Kartah Bromma | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.
Ye Yint Moe | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Ruum by SAP

  • Through proper project planning, minimal finances are used.
  • The many marketing options increases the number of clients we serve.
  • Process automation decreases the task force, hence, labor costs decreases.
Faith Kayne | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Ruum by SAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axero
9.0
Ruum by SAP
9.7

Likelihood to Renew

Axero
9.1
Ruum by SAP

Usability

Axero
8.2
Ruum by SAP

Reliability and Availability

Axero
9.1
Ruum by SAP

Performance

Axero
9.1
Ruum by SAP

Support Rating

Axero
9.0
Ruum by SAP

Implementation Rating

Axero
9.1
Ruum by SAP

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