12 Ratings
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Top Rated
2283 Ratings
12 Ratings
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Score 8.4 out of 100

Skype for Business (formerly Lync), now part of Microsoft Teams

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Top Rated
2283 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business does the job it is designed for adequately and admirably. Our organization uses it to ensure all staff are able to contact each other via their work phone numbers, no matter whether they are working in the office, at home, or somewhere else entirely. To this end, it is very effective.
Adam Jackson FGCLP MAHRI | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
High quality audio
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
8.0
High quality video
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.9
Low bandwidth requirements
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
6.7
Mobile support
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.1

Screen Sharing

Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Desktop sharing
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
8.0
Whiteboards
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.2

Online Meetings / Events

Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Calendar integration
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Meeting initiation
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Integrates with social media
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
6.9
Record meetings / events
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Slideshows
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5

Online Events Collaboration

Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Live chat
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3
Audience polling
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4
Q&A
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4

Online Events Security

Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4
User authentication
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Participant roles & permissions
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Confidential attendee list
Axero
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Group Chat option allows multiple people to have a conversation away from the main presentation
  • Integration with Microsoft Office allows easy usage of excel, PowerPoint and other MS programs
  • Easy calendar integration for Microsoft Outlook
  • Mobile interface is very easy and intuitive
Mark DiNallo | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 9.6
Based on 8 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.3
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.2
Based on 78 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Sarah Bandy | TrustRadius Reviewer

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing speed so it would lag quite a bit. It worked well and was fairly intuitive otherwise.
Heather Hicks | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
Randy Palmer | TrustRadius Reviewer

Screenshots

Skype for Business (formerly Lync), now part of Microsoft Teams

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Skype for Business (formerly Lync), now part of Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axero
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6

Likelihood to Renew

Axero
9.1
Skype for Business (formerly Lync), now part of Microsoft Teams
9.6

Usability

Axero
8.2
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3

Reliability and Availability

Axero
9.1
Skype for Business (formerly Lync), now part of Microsoft Teams

Performance

Axero
9.1
Skype for Business (formerly Lync), now part of Microsoft Teams

Support Rating

Axero
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2

Implementation Rating

Axero
9.1
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0

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