14 Ratings
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Top Rated
2515 Ratings
14 Ratings
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Score 6.5 out of 100

Skype for Business, now part of Microsoft Teams

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Top Rated
2515 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Axero

    Feature Set Not Supported
    N/A
    7.3

    Skype for Business, now part of Microsoft Teams

    73%
    Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    7.9
    79%
    194 Ratings

    High quality video

    N/A
    0 Ratings
    7.7
    77%
    189 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.6
    66%
    186 Ratings

    Mobile support

    N/A
    0 Ratings
    7.0
    70%
    151 Ratings

    Screen Sharing

    Axero

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.1
    81%
    195 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.3
    73%
    122 Ratings

    Online Meetings / Events

    Axero

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.3
    83%
    178 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.2
    82%
    186 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.0
    70%
    86 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.3
    73%
    147 Ratings

    Slideshows

    N/A
    0 Ratings
    7.7
    77%
    116 Ratings

    Online Events Collaboration

    Axero

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.1
    81%
    175 Ratings

    Audience polling

    N/A
    0 Ratings
    7.6
    76%
    96 Ratings

    Q&A

    N/A
    0 Ratings
    7.5
    75%
    97 Ratings

    Online Events Security

    Axero

    Feature Set Not Supported
    N/A
    7.5

    Skype for Business, now part of Microsoft Teams

    75%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    7.7
    77%
    146 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.5
    75%
    151 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.4
    74%
    113 Ratings

    Attribute Ratings

    • Axero is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating, Implementation Rating
    • Skype for Business, now part of Microsoft Teams is rated higher in 1 area: Usability

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    7.4

    Skype for Business, now part of Microsoft Teams

    74%
    200 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings
    9.0

    Skype for Business, now part of Microsoft Teams

    90%
    7 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating
    8.9

    Skype for Business, now part of Microsoft Teams

    89%
    14 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings

    Skype for Business, now part of Microsoft Teams

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    Skype for Business, now part of Microsoft Teams

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    8.4

    Skype for Business, now part of Microsoft Teams

    84%
    76 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings
    7.0

    Skype for Business, now part of Microsoft Teams

    70%
    4 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    Microsoft

    Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    Microsoft

    • Quickly check a user's status and communicate with them.
    • Video conferencing is breathtaking, and the voice quality is excellent.
    • It's a very user-friendly site with straightforward responses.
    • Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
    • The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
    • This tool is easy to use and integrates with Calendar to view team members' schedules.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    Microsoft

    • Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
    • Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
    • It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
    • Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      Skype for Business, now part of Microsoft Teams

      Starting Price

      Editions & Modules

      Skype for Business, now part of Microsoft Teams editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Axero Solutions

        Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
        Read full review

        Microsoft

        The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
        Read full review

        Usability

        Axero Solutions

        This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
        Read full review

        Microsoft

        Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
        Read full review

        Reliability and Availability

        Axero Solutions

        Never any problems. Quite impressed
        Read full review

        Microsoft

        No answers on this topic

        Performance

        Axero Solutions

        Works in real time.
        Read full review

        Microsoft

        No answers on this topic

        Support Rating

        Axero Solutions

        I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
        Read full review

        Microsoft

        I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
        Read full review

        Implementation Rating

        Axero Solutions

        I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
        Read full review

        Microsoft

        Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
        Read full review

        Alternatives Considered

        Axero Solutions

        We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
        Read full review

        Microsoft

        For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
        Read full review

        Return on Investment

        Axero Solutions

        • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
        Read full review

        Microsoft

        • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
        • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
        Read full review

        Screenshots

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