What users are saying about
14 Ratings
2 Ratings
14 Ratings
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Score 6.5 out of 100
2 Ratings
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Score 10 out of 100

Attribute Ratings

  • Staffbase is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Axero

90%
7 Ratings
10.0

Staffbase

100%
1 Rating

Likelihood to Renew

9.1

Axero

91%
2 Ratings

Staffbase

N/A
0 Ratings

Usability

8.2

Axero

82%
1 Rating

Staffbase

N/A
0 Ratings

Availability

9.1

Axero

91%
2 Ratings

Staffbase

N/A
0 Ratings

Performance

9.1

Axero

91%
2 Ratings

Staffbase

N/A
0 Ratings

Support Rating

9.0

Axero

90%
4 Ratings

Staffbase

N/A
0 Ratings

Implementation Rating

9.1

Axero

91%
4 Ratings

Staffbase

N/A
0 Ratings

Likelihood to Recommend

Axero Solutions

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
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Staffbase GmbH

Staffbase is well-suited for companies who want to drive and measure employee engagement through meaningful content. I wouldn't recommend it for companies that maintain a complex SharePoint environment with years of legacy content. It is not intended to be a CMS system. It is a dynamic platform that makes it's easy to share information through the mobile or desktop app and email and push notifications. You don't need a large team to manage it.
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Pros

Axero Solutions

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
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Staffbase GmbH

  • Easy to use back-end for posting and managing content—you don't have to rely on IT for support.
  • Software update releases are included in the licensing fees. No need to get outside developers involved in making changes to the platform.
  • Employee segmentation is extremely easy with an API from your HRIS system.
  • Translations are a breeze!
  • Creating forms on the go is easy and efficient!
  • Use your existing organization's SSO for ease of use and security.
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Cons

Axero Solutions

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
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Staffbase GmbH

  • @Mentions could be added.
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Pricing Details

Axero

Starting Price

$49 per month

Editions & Modules

Axero editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

    Staffbase

    Starting Price

    Editions & Modules

    Staffbase editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
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      Staffbase GmbH

      No answers on this topic

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
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      Staffbase GmbH

      No answers on this topic

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
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      Staffbase GmbH

      No answers on this topic

      Performance

      Axero Solutions

      Works in real time.
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      Staffbase GmbH

      No answers on this topic

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
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      Staffbase GmbH

      No answers on this topic

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
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      Staffbase GmbH

      No answers on this topic

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
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      Staffbase GmbH

      Since we selected Staffbase, they are one of a few companies that haven't been acquired or changed its business model. We would have invested a lot of time and money rebuilding our intranet otherwise. We selected them because of the standard features included, the free updates, and the reasonable licensing fees. They understand the value of communicating with non-desk employees and keeping them engaged.
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      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
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      Staffbase GmbH

      • Engagement levels increased for non-desk employees without access to a PC.
      • We leverage the tool as part of our crisis management activities, without having to invest in an additional platform.
      • We can issue surveys quickly without investing in additional engagement tools.
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      Screenshots

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