Axero vs. Statuspage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axero
Score 9.2 out of 10
N/A
Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.
$49
per month
Statuspage
Score 8.1 out of 10
N/A
Atlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.
$29
per month
Pricing
AxeroStatuspage
Editions & Modules
No answers on this topic
Hobby
$29
per month
Startup
$99
per month
Business
$399
per month
Enterprise
1,499
per month
Free
Free
Offerings
Pricing Offerings
AxeroStatuspage
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAxero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.
More Pricing Information
Features
AxeroStatuspage
Project Management
Comparison of Project Management features of Product A and Product B
Axero
-
Ratings
Statuspage
9.2
3 Ratings
16% above category average
Task Management00 Ratings9.01 Ratings
Scheduling00 Ratings10.02 Ratings
Workflow Automation00 Ratings8.02 Ratings
Mobile Access00 Ratings10.02 Ratings
Search00 Ratings9.02 Ratings
Visual planning tools00 Ratings9.02 Ratings
Communication
Comparison of Communication features of Product A and Product B
Axero
-
Ratings
Statuspage
8.0
3 Ratings
0% below category average
Chat00 Ratings10.01 Ratings
Notifications00 Ratings10.03 Ratings
Discussions00 Ratings2.01 Ratings
Internal knowledgebase00 Ratings9.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Axero
-
Ratings
Statuspage
10.0
2 Ratings
21% above category average
Access control00 Ratings10.02 Ratings
Advanced security features00 Ratings10.01 Ratings
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AxeroStatuspage
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Troop Messenger
Score 9.7 out of 10
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
AxeroStatuspage
Likelihood to Recommend
9.0
(7 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
AxeroStatuspage
Likelihood to Recommend
Axero Solutions
Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
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Atlassian
StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
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Pros
Axero Solutions
  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
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Atlassian
  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
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Cons
Axero Solutions
  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
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Atlassian
  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
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Likelihood to Renew
Axero Solutions
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
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Atlassian
No answers on this topic
Usability
Axero Solutions
This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
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Atlassian
No answers on this topic
Reliability and Availability
Axero Solutions
Never any problems. Quite impressed
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Atlassian
No answers on this topic
Performance
Axero Solutions
Works in real time.
Read full review
Atlassian
No answers on this topic
Support Rating
Axero Solutions
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
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Atlassian
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
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Implementation Rating
Axero Solutions
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
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Atlassian
No answers on this topic
Alternatives Considered
Axero Solutions
We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
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Atlassian
I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
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Return on Investment
Axero Solutions
  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
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Atlassian
  • Helps organize communication to our clients during an incident.
  • Demonstrates our level of transparency to prospects.
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ScreenShots

Axero Screenshots

Screenshot of Mobile intranetScreenshot of Knowledge managementScreenshot of Recognition