What users are saying about
14 Ratings
9 Ratings
14 Ratings
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Score 6.5 out of 100
9 Ratings
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Score 9.1 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    9.2

    Statuspage

    92%
    Statuspage ranks higher in 6/6 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Mobile Access

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Search

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Visual planning tools

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Communication

    Axero

    Feature Set Not Supported
    N/A
    8.0

    Statuspage

    80%
    Statuspage ranks higher in 5/5 features

    Chat

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Notifications

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Discussions

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Internal knowledgebase

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    File Sharing & Management

    Axero

    Feature Set Not Supported
    N/A
    10.0

    Statuspage

    100%
    Statuspage ranks higher in 2/2 features

    Access control

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Advanced security features

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Statuspage is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    10.0

    Statuspage

    100%
    3 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings

    Statuspage

    N/A
    0 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating

    Statuspage

    N/A
    0 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings

    Statuspage

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    Statuspage

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    10.0

    Statuspage

    100%
    2 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings

    Statuspage

    N/A
    0 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    Atlassian

    StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    Atlassian

    • Interface is very intuitive and easy to use with very little training.
    • Ability to customize messaging for events and notify before, during and after maintenance.
    • Integrations with app like Twitter and Slack.
    • Ability to automate all our maintenance notifications.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    Atlassian

    • I wish I had more ways to customize the layout.
    • I wish I could show custom date ranges when looking at historical up-time.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      Statuspage

      Starting Price

      $0

      Editions & Modules

      Statuspage editions and modules pricing
      EditionModules
      FreeFree1
      Hobby292
      Startup993
      Business3994
      Enterprise1,4995

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      Atlassian

      No answers on this topic

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
      Read full review

      Atlassian

      No answers on this topic

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      Atlassian

      No answers on this topic

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      Atlassian

      No answers on this topic

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
      Read full review

      Atlassian

      Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
      Read full review

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
      Read full review

      Atlassian

      No answers on this topic

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
      Read full review

      Atlassian

      I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
      Read full review

      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      Atlassian

      • Helps organize communication to our clients during an incident.
      • Demonstrates our level of transparency to prospects.
      Read full review

      Screenshots

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