What users are saying about
14 Ratings
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Score 6.5 out of 100
12 Ratings
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Score 10 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    6.3

    VMware Socialcast (discontinued)

    63%
    VMware Socialcast (discontinued) ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.7
    77%
    4 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    6.3
    63%
    3 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Mobile Access

    N/A
    0 Ratings
    3.8
    38%
    3 Ratings

    Search

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Visual planning tools

    N/A
    0 Ratings
    3.4
    34%
    3 Ratings

    Communication

    Axero

    Feature Set Not Supported
    N/A
    7.5

    VMware Socialcast (discontinued)

    75%
    VMware Socialcast (discontinued) ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    8.7
    87%
    4 Ratings

    Notifications

    N/A
    0 Ratings
    8.2
    82%
    4 Ratings

    Discussions

    N/A
    0 Ratings
    8.1
    81%
    4 Ratings

    Surveys

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    6.1
    61%
    4 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    File Sharing & Management

    Axero

    Feature Set Not Supported
    N/A
    5.7

    VMware Socialcast (discontinued)

    57%
    VMware Socialcast (discontinued) ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    2.1
    21%
    2 Ratings

    Video files

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Audio files

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Document collaboration

    N/A
    0 Ratings
    6.7
    67%
    4 Ratings

    Access control

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Advanced security features

    N/A
    0 Ratings
    5.8
    58%
    3 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    5.0
    50%
    2 Ratings

    Device sync

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Attribute Ratings

    • Axero is rated higher in 1 area: Likelihood to Recommend
    • VMware Socialcast (discontinued) is rated higher in 1 area: Usability
    • Axero and VMware Socialcast (discontinued) are tied in 2 areas: Likelihood to Renew, Support Rating

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    7.7

    VMware Socialcast (discontinued)

    77%
    6 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings
    9.1

    VMware Socialcast (discontinued)

    91%
    2 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating
    9.0

    VMware Socialcast (discontinued)

    90%
    1 Rating

    Availability

    9.1

    Axero

    91%
    2 Ratings

    VMware Socialcast (discontinued)

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    VMware Socialcast (discontinued)

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    9.0

    VMware Socialcast (discontinued)

    90%
    2 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings

    VMware Socialcast (discontinued)

    N/A
    0 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    VMware

    Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    VMware

    • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
    • The platform has such a high level of ease of use, it becomes somewhat addicting.
    • Social analytics are superb.
    • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
    • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
    • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
    • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    VMware

    • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
    • For companies with a lot of workers the price can increase significantly.
    • The mobile app usability and notifications are poor. Need to be improved.
    • If there were more administrative features available the product would be improved
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      VMware Socialcast (discontinued)

      Starting Price

      $250 per month

      Editions & Modules

      VMware Socialcast (discontinued) editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Axero Solutions

        Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
        Read full review

        VMware

        Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
        Read full review

        Usability

        Axero Solutions

        This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
        Read full review

        VMware

        The UX is its best feature
        Read full review

        Reliability and Availability

        Axero Solutions

        Never any problems. Quite impressed
        Read full review

        VMware

        No answers on this topic

        Performance

        Axero Solutions

        Works in real time.
        Read full review

        VMware

        No answers on this topic

        Support Rating

        Axero Solutions

        I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
        Read full review

        VMware

        Excellent support; of course not perfect. :-)
        Read full review

        Implementation Rating

        Axero Solutions

        I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
        Read full review

        VMware

        Not applicable, as it is a SaaS platform with minimal implementation
        Read full review

        Alternatives Considered

        Axero Solutions

        We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
        Read full review

        VMware

        Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

        Using it as an email notification curator works nice for us.
        Read full review

        Return on Investment

        Axero Solutions

        • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
        Read full review

        VMware

        • Definitely more organized project management and team collaboration.
        • Efficiency in carrying out tasks.
        • Creates a spirit of collaboration and friendliness among colleagues.
        Read full review

        Screenshots

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