What users are saying about
12 Ratings
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Top Rated
1509 Ratings
12 Ratings
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Score 8.4 out of 100

Webex Meetings

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Top Rated
1509 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Webex Meetings

Webex Meetings is a great collaboration tool and works really well for adhoc and scheduled meetings. The One Button to Push approach to joining a meeting is also great. The integration for room-based systems and the way it can use facial recognition to recognize attendees in a meeting is also really useful.The features like breakout rooms are also great and the flexibility of setting these up is also something that is key, so you can predefine how you want them done and who is in which room or randomly allocate people. This just adds a really great dimension to an event that allows a smaller focused discussion to happen away from the main meeting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Axero
Webex Meetings
8.0
High quality audio
Axero
Webex Meetings
8.4
High quality video
Axero
Webex Meetings
8.4
Low bandwidth requirements
Axero
Webex Meetings
7.4
Mobile support
Axero
Webex Meetings
8.0

Screen Sharing

Axero
Webex Meetings
8.5
Desktop sharing
Axero
Webex Meetings
8.8
Whiteboards
Axero
Webex Meetings
8.1

Online Meetings / Events

Axero
Webex Meetings
8.4
Calendar integration
Axero
Webex Meetings
8.5
Meeting initiation
Axero
Webex Meetings
8.4
Integrates with social media
Axero
Webex Meetings
7.6
Record meetings / events
Axero
Webex Meetings
8.6
Slideshows
Axero
Webex Meetings
8.6

Online Events Collaboration

Axero
Webex Meetings
8.4
Live chat
Axero
Webex Meetings
8.4
Audience polling
Axero
Webex Meetings
8.5
Q&A
Axero
Webex Meetings
8.3

Online Events Security

Axero
Webex Meetings
8.5
User authentication
Axero
Webex Meetings
8.5
Participant roles & permissions
Axero
Webex Meetings
8.5
Confidential attendee list
Axero
Webex Meetings
8.4

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • It has great tools like Breakout sessions, whiteboards, virtual backgrounds, options to share and control other devices, annotate and others etc.
  • It has monthly updates that bring new features and options for users to have the best experience possible for collaboration. Cisco shows they are working hard to make this solution better update by update and they listen to the end user's requests, which is a big plus.
  • Security, as far as I know, is top of the market. Cisco Webex Suite is the leading product for collaboration in the security department and in today's world security is more important than ever.
Anonymous | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Webex Meetings

  • Slow down feature releases, at least until fully ready (i.e. "New" Events)
  • Along the same lines, please avoid constant 'delayed' feature releases (if not fully ready for that month's release, maybe hold it for the following month's release?)
  • Offer more pre-recorded training options via the new 'golearn.webex.com' LMS site
Gina Cline | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.0
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.0
Based on 194 answers
The availability of Webex Meetings is very fine according to me. The servers are constant with no breakdowns. As, a result of which, calls and meetings can happen seamlessly without any problem. Also, if any user faces an internet outage in the middle of a call, he/she will get connected automatically when the outage will be over.
Sayanta Banerjee | TrustRadius Reviewer

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.6
Based on 175 answers
Cisco Webex Meetings' native app for Windows 10 OS consumes a lot of computer resources in terms of RAM usage and CPU usage, which makes it slower on your computer. It integrates with multiple applications and software and it does not tend to slow any software of application at all
Siddhant Tripathi | TrustRadius Reviewer

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Webex Meetings

Webex Meetings 9.3
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Webex Meetings

Webex is a more mature product with integrations with Messaging and Calling all within the same suite of services. The audio and video call quality are top-notch. The Control Hub admin portal is user-friendly and comprehensive in terms of capabilities. The new training resources through GoLearn for new admins and end-users is really well done.
Eva Deneski | TrustRadius Reviewer

Scalability

Axero

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 172 answers
It has scaled without any problems, anyone in the organization and departments can use Cisco Webex Meetings easily. It helps us to provide regular communication between our customers and us.It is a very flexible and scalable software. In my organization all the employees are using the Cisco Webex Meetings with their own link of meeting[s] to connect with the team members. A really much needed product by CISCO.
Raman Sehgal | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Webex Meetings

  • The cost per license is a bit expensive compared to other solutions.
  • The performance of the application and functionalities is worth it and surpasses the other platforms.
  • The free trial version of Cisco Webex Meetings helps you evaluate its main features before making a purchase.
Luis Tusen | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Axero Editions & Modules

Additional Pricing Details
Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Axero
9.0
Webex Meetings
8.5

Likelihood to Renew

Axero
9.1
Webex Meetings
7.6

Usability

Axero
8.2
Webex Meetings
9.0

Reliability and Availability

Axero
9.1
Webex Meetings
9.0

Performance

Axero
9.1
Webex Meetings
8.6

Support Rating

Axero
9.0
Webex Meetings
8.3

In-Person Training

Axero
Webex Meetings
6.4

Online Training

Axero
Webex Meetings
7.8

Implementation Rating

Axero
9.1
Webex Meetings
9.3

Scalability

Axero
Webex Meetings
8.9

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