What users are saying about
12 Ratings
43 Ratings
12 Ratings
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Score 8.4 out of 100
43 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq is well suited for those already using Zoho products - especially if you are using Zoho CRM. It is extremely useful for communicating with the team within the CRM so that we can be talking about the same property or the same deal while in the CRM. It's also great for group chats as well.
Hayato Hori | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Axero
Zoho Cliq
9.6
Task Management
Axero
Zoho Cliq
10.0
Scheduling
Axero
Zoho Cliq
9.5
Workflow Automation
Axero
Zoho Cliq
9.5
Mobile Access
Axero
Zoho Cliq
9.5
Search
Axero
Zoho Cliq
9.5

Communication

Axero
Zoho Cliq
9.6
Chat
Axero
Zoho Cliq
9.5
Notifications
Axero
Zoho Cliq
10.0
Discussions
Axero
Zoho Cliq
9.5
Surveys
Axero
Zoho Cliq
9.5
Internal knowledgebase
Axero
Zoho Cliq
9.5
Integrates with Outlook
Axero
Zoho Cliq
9.5

File Sharing & Management

Axero
Zoho Cliq
9.7
Video files
Axero
Zoho Cliq
10.0
Audio files
Axero
Zoho Cliq
10.0
Access control
Axero
Zoho Cliq
10.0
Advanced security features
Axero
Zoho Cliq
9.5
Integrates with Google Drive
Axero
Zoho Cliq
9.0
Device sync
Axero
Zoho Cliq
9.5

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Zoho Cliq

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Anonymous | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Zoho Cliq

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Vince McConville | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Zoho Cliq

No score
No answers yet
No answers on this topic

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Zoho Cliq

No score
No answers yet
No answers on this topic

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Zoho Cliq

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Zoho Cliq

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
Stacey Commings | TrustRadius Reviewer

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Zoho Cliq

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq is a great software and I cannot really think most competitors matches its capabilities. It is affordable and well packed with helpful features. The ease of integration with other applications is what makes it unique.
Anonymous | TrustRadius Reviewer

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Zoho Cliq

  • Zoho Cliq has made it possible to communicate with our team no matter where we are at in the world
  • The ROI on Zoho Cliq is definitely remarkable as we will not be able to communicate efficiently otherwise
  • Zoho Cliq will bring good ROI to those looking for an internal communication tool
Hayato Hori | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Axero Editions & Modules

Additional Pricing Details
Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

Zoho Cliq

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Cliq Editions & Modules

Edition
Free$0
Unlimited$3/user/month2
  1. up to 500 users
Additional Pricing Details
Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Rating Summary

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