3 Ratings
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Score 8 out of 100
622 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Axiom Software (formerly Axiom EPM)

Axiom is ideal for organizations with multiple departments that need to collect, share, and integrate data from common internal data sources. The product is best for very large organizations with a lot of financial backing. I wouldn't suggest using Axiom if you're a small organization or only one department, for example.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Budgeting, Planning, and Forecasting

Axiom Software (formerly Axiom EPM)
8.5
Tableau CRM (formerly Einstein Analytics)
Long-term financial planning
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)
Financial budgeting
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)
Forecasting
Axiom Software (formerly Axiom EPM)
8.0
Tableau CRM (formerly Einstein Analytics)
Scenario modeling
Axiom Software (formerly Axiom EPM)
8.0
Tableau CRM (formerly Einstein Analytics)

Consolidation and Close

Axiom Software (formerly Axiom EPM)
9.7
Tableau CRM (formerly Einstein Analytics)
Financial data consolidation
Axiom Software (formerly Axiom EPM)
10.0
Tableau CRM (formerly Einstein Analytics)
Local and consolidated reporting
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)
Detailed Audit Trails
Axiom Software (formerly Axiom EPM)
10.0
Tableau CRM (formerly Einstein Analytics)

Financial Reporting and Compliance

Axiom Software (formerly Axiom EPM)
8.3
Tableau CRM (formerly Einstein Analytics)
Financial Statement Reporting
Axiom Software (formerly Axiom EPM)
8.0
Tableau CRM (formerly Einstein Analytics)
Management Reporting
Axiom Software (formerly Axiom EPM)
8.0
Tableau CRM (formerly Einstein Analytics)
Excel-based Reporting
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)
Automated board and financial reporting
Axiom Software (formerly Axiom EPM)
8.0
Tableau CRM (formerly Einstein Analytics)

Analytics

Axiom Software (formerly Axiom EPM)
8.7
Tableau CRM (formerly Einstein Analytics)
Personalized dashboards
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)
Cost and profitability analysis
Axiom Software (formerly Axiom EPM)
8.0
Tableau CRM (formerly Einstein Analytics)
Benchmarking with external data
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)

Integration

Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)
Flat file integration
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)
Excel data integration
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)
Direct links to 3rd-party data sources
Axiom Software (formerly Axiom EPM)
9.0
Tableau CRM (formerly Einstein Analytics)

BI Standard Reporting

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.1
Pixel Perfect reports
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.1
Customizable dashboards
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.1
Report Formatting Templates
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.0

Ad-hoc Reporting

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.8
Drill-down analysis
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.5
Formatting capabilities
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.0
Integration with R or other statistical packages
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.2
Report sharing and collaboration
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.4

Report Output and Scheduling

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.1
Publish to Web
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.3
Publish to PDF
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.1
Report Versioning
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.1
Report Delivery Scheduling
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.2
Delivery to Remote Servers
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.9

Data Discovery and Visualization

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.9
Location Analytics / Geographic Visualization
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.9
Predictive Analytics
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.3

Access Control and Security

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.7
Multi-User Support (named login)
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.6
Role-Based Security Model
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.7
Multiple Access Permission Levels (Create, Read, Delete)
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.0
Single Sign-On (SSO)
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
8.3

Mobile Capabilities

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.7
Responsive Design for Web Access
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.7
Dedicated iOS Application
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.1
Dedicated Android Application
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.1
Dashboard / Report / Visualization Interactivity on Mobile
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.8

Application Program Interfaces (APIs) / Embedding

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
5.7
REST API
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
5.6
Javascript API
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
5.3
iFrames
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
5.3
Java API
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
5.3
Themeable User Interface (UI)
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.8
Customizable Platform (Open Source)
Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.1

Pros

Axiom Software (formerly Axiom EPM)

  • Compared to a previous EPM we used, Axiom's template load and saving performance has been much better even for large plan files.
  • Axiom consultants can create completely customized reports for any of the collected data. Super users within your organization can then fairly easily modify their work to create additional reports without Axiom's help (and invoices)
  • Setting up user security is a fairly easy one-time task and very easy to maintain when people change departments, leave the organization, etc. I would recommend you use role-based security settings.
  • Compared to our previous EPM, Axiom allows more customization and possibilities for templates. There's very few "the product can't do that" statements.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Shefali Sethia | TrustRadius Reviewer

Cons

Axiom Software (formerly Axiom EPM)

  • Unfortunately, Axiom only assigned two implementation consultants to our massive project and both were completely new to the product and inexperienced.
  • This isn't really a fault of Axiom, but your organization's data has to be perfect before implementing Axiom. You need a strong project manager within your organization to take the lead in working with Axiom. They should be very familiar with the source data and what's important to all your internal stakeholders. The Axiom team needs to be clearly told exactly what you need from them.
  • We never truly felt confident anyone from Axiom was really familiar with the source tables and data being used. I would suggest in any project they make that a priority early on. Not being familiar with the data caused a list of issues regarding reporting and template construction.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Anonymous | TrustRadius Reviewer

Usability

Axiom Software (formerly Axiom EPM)

No score
No answers yet
No answers on this topic

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.5
Based on 4 answers
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tony Phan | TrustRadius Reviewer

Support Rating

Axiom Software (formerly Axiom EPM)

Axiom Software (formerly Axiom EPM) 7.0
Based on 2 answers
For the scale of our implementation, Axiom only assigned two consultants who were both completely new to the company. It felt like we were all learning about the product together, when you would expect them to already be experts at their own product. The team also made a good bit of mistakes throughout production and go-live, which then caused more work internally for us. The team lead for our project also just left the company, so we'll see how next year's planning goes
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.7
Based on 4 answers
I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

Axiom Software (formerly Axiom EPM)

No score
No answers yet
No answers on this topic

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 6.0
Based on 2 answers
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

Alternatives Considered

Axiom Software (formerly Axiom EPM)

Vena was a strong product, but only our department within the University used it for budgeting. The entire university chose Axiom for the increased scale and capacity. The loading and saving performance of Axiom is slightly better than Vena. Also, Axiom provides more template and report customization. Vena definitely excelled more in their support and staffing and was much cheaper (so I'm told) than Axiom
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

SAC, after our in-depth analysis and extensive testing, was more robust in our opinion. We felt as a team that it offered more out of the box and it appeared that upgrades would be easily available to increase its capabilities and make it more useful for sales team's and our company's needs.
Richard Peterson | TrustRadius Reviewer

Return on Investment

Axiom Software (formerly Axiom EPM)

  • This is only the first year of implementation for the university, so the ROI is yet to be fully seen. For our department, which is the largest in the university, I think the ROI has been fairly high as our users have had more built-in resources within their plan files than they had previously.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

  • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
  • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
  • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
Anonymous | TrustRadius Reviewer

Pricing Details

Axiom Software (formerly Axiom EPM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau CRM (formerly Einstein Analytics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axiom Software (formerly Axiom EPM)
7.0
Tableau CRM (formerly Einstein Analytics)
7.7

Usability

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
7.5

Support Rating

Axiom Software (formerly Axiom EPM)
7.0
Tableau CRM (formerly Einstein Analytics)
7.7

Implementation Rating

Axiom Software (formerly Axiom EPM)
Tableau CRM (formerly Einstein Analytics)
6.0

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