CA Asset Portfolio Management vs. IFS Assyst

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CA Asset Portfolio Management
Score 7.7 out of 10
N/A
CA Asset Portfolio Management, now from Broadcom, aims to help users get more from IT asset investments.N/A
IFS Assyst
Score 10.0 out of 10
N/A
IFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A
Pricing
CA Asset Portfolio ManagementIFS Assyst
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CA Asset Portfolio ManagementIFS Assyst
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CA Asset Portfolio ManagementIFS Assyst
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
CA Asset Portfolio ManagementIFS Assyst
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
CA Asset Portfolio Management
6.5
1 Ratings
16% below category average
IFS Assyst
-
Ratings
Software and hardware inventory tracking4.01 Ratings00 Ratings
License management4.01 Ratings00 Ratings
Asset lifecycle monitoring8.01 Ratings00 Ratings
Contract management10.01 Ratings00 Ratings
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
CA Asset Portfolio Management
-
Ratings
IFS Assyst
8.9
1 Ratings
9% above category average
Organize and prioritize service tickets00 Ratings10.01 Ratings
Expert directory00 Ratings9.01 Ratings
Service restoration00 Ratings9.01 Ratings
Self-service tools00 Ratings9.01 Ratings
Subscription-based notifications00 Ratings9.01 Ratings
ITSM collaboration and documentation00 Ratings9.01 Ratings
ITSM reports and dashboards00 Ratings7.01 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
CA Asset Portfolio Management
-
Ratings
IFS Assyst
9.0
1 Ratings
9% above category average
Configuration mangement00 Ratings10.01 Ratings
Asset management dashboard00 Ratings9.01 Ratings
Policy and contract enforcement00 Ratings8.01 Ratings
Change management
Comparison of Change management features of Product A and Product B
CA Asset Portfolio Management
-
Ratings
IFS Assyst
8.7
1 Ratings
4% above category average
Change requests repository00 Ratings10.01 Ratings
Change calendar00 Ratings7.01 Ratings
Service-level management00 Ratings9.01 Ratings
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CA Asset Portfolio ManagementIFS Assyst
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Enterprises
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User Ratings
CA Asset Portfolio ManagementIFS Assyst
Likelihood to Recommend
8.0
(1 ratings)
9.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
CA Asset Portfolio ManagementIFS Assyst
Likelihood to Recommend
Broadcom
Very well suited for a company that [needs] a true asset management process with a process of inventory purchasing.
Read full review
IFS
I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
Read full review
Pros
Broadcom
  • Tracking of asset through entire life cycle.
  • Updating of asset with mass change utility.
Read full review
IFS
  • IT Asset Management and IT Service Management in one product
  • ITIL framework
  • Highly customisable service catalogue and processes
  • Mature mobility product
Read full review
Cons
Broadcom
  • Implementing with service catalog.
  • Common asset viewer.
Read full review
IFS
  • Service requests, incident, problem, and change management
  • Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
  • Axios help desk does is not knowledgable and does not follow up on reported incidents
  • Training is incomplete - no real resources available except billable by the hour.
Read full review
Likelihood to Renew
Broadcom
No answers on this topic
IFS
At this point, we are stuck with it. We can't afford a change at this point.
Read full review
Support Rating
Broadcom
Good tool just needs a few little tweaks and updates to make it better.
Read full review
IFS
No answers on this topic
Alternatives Considered
Broadcom
Too expensive and lacks a good user feel.
Read full review
IFS
Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
Read full review
Return on Investment
Broadcom
  • Been able to refresh PCs with little effort.
  • Verify return of equipment.
Read full review
IFS
  • Replacement of 3 systems with Axios assyst
  • Integration with other enterprise systems
Read full review
ScreenShots