6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Axios Assyst

I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

What is your organization trying to achieve? What is the skill level of the staff using the software on a regular basis?What organizational support is available for the software?What are your asset management success factors?What do you want to see from the software?
Todd Petrie, P.E. | TrustRadius Reviewer

Feature Rating Comparison

Incident and problem management

Axios Assyst
8.9
Oracle Utilities Work and Asset Management
Organize and prioritize service tickets
Axios Assyst
10.0
Oracle Utilities Work and Asset Management
Expert directory
Axios Assyst
9.0
Oracle Utilities Work and Asset Management
Service restoration
Axios Assyst
9.0
Oracle Utilities Work and Asset Management
Self-service tools
Axios Assyst
9.0
Oracle Utilities Work and Asset Management
Subscription-based notifications
Axios Assyst
9.0
Oracle Utilities Work and Asset Management
ITSM collaboration and documentation
Axios Assyst
9.0
Oracle Utilities Work and Asset Management
ITSM reports and dashboards
Axios Assyst
7.0
Oracle Utilities Work and Asset Management

ITSM asset management

Axios Assyst
9.0
Oracle Utilities Work and Asset Management
Configuration mangement
Axios Assyst
10.0
Oracle Utilities Work and Asset Management
Asset management dashboard
Axios Assyst
9.0
Oracle Utilities Work and Asset Management
Policy and contract enforcement
Axios Assyst
8.0
Oracle Utilities Work and Asset Management

Change management

Axios Assyst
8.7
Oracle Utilities Work and Asset Management
Change requests repository
Axios Assyst
10.0
Oracle Utilities Work and Asset Management
Change calendar
Axios Assyst
7.0
Oracle Utilities Work and Asset Management
Service-level management
Axios Assyst
9.0
Oracle Utilities Work and Asset Management

Pros

Axios Assyst

  • IT Asset Management and IT Service Management in one product
  • ITIL framework
  • Highly customisable service catalogue and processes
  • Mature mobility product
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

  • Manages preventative maintenance with the flexibility to assign tasks to single or multiple assets without adding unnecessary computer effort.
  • Has a very robust work management module with easy to understand schedules.
  • Assigns costs to functions and assets to assist with identifying the most financially intensive portions of the operation.
Todd Petrie, P.E. | TrustRadius Reviewer

Cons

Axios Assyst

  • Service requests, incident, problem, and change management
  • Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
  • Axios help desk does is not knowledgable and does not follow up on reported incidents
  • Training is incomplete - no real resources available except billable by the hour.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

  • Configuration of approval limits and document routing can be challenging.
  • Oracle Forms restricts some functions. A little flexibility in displaying different information would be helpful. Functionality is available in the HTML portions of the software.
Todd Petrie, P.E. | TrustRadius Reviewer

Likelihood to Renew

Axios Assyst

Axios Assyst 10.0
Based on 1 answer
At this point, we are stuck with it. We can't afford a change at this point.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Axios Assyst

Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

Oracle Utilities Work and Asset Management is a fully functional software with numerous capabilities. Job Plus is intended for smaller operations with minimal requirements. It really depends on what the organization needs and desires from its asset management software.
Todd Petrie, P.E. | TrustRadius Reviewer

Return on Investment

Axios Assyst

  • Replacement of 3 systems with Axios assyst
  • Integration with other enterprise systems
Anonymous | TrustRadius Reviewer

Oracle Utilities Work and Asset Management

  • We have been able to apply preventative maintenance to a list of assets easily without significant computer effort.
  • Oracle Utilities Work and Asset Management clearly tracks what maintenance has been completed for a given asset and what needs to be completed.
  • Its web architecture allows support staff to quickly and easily address questions and issues without having to be at the project site.
  • Purchase order integration allows seamless transfer of costs directly to assets and functions without additional computer effort.
Todd Petrie, P.E. | TrustRadius Reviewer

Pricing Details

Axios Assyst

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Utilities Work and Asset Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Axios Assyst
9.0
Oracle Utilities Work and Asset Management
9.0

Likelihood to Renew

Axios Assyst
10.0
Oracle Utilities Work and Asset Management

Add comparison