What users are saying about
10 Ratings
9 Ratings
10 Ratings
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Score 8 out of 100
9 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Backlog ranks higher in 1 feature set: Project Management

Project Management

6.8

Axosoft

68%
9.4

Backlog

94%
Axosoft ranks higher in 7/13 features

Task Management

8.0
80%
3 Ratings
10.0
100%
2 Ratings

Resource Management

7.3
73%
2 Ratings
N/A
0 Ratings

Gantt Charts

9.0
90%
1 Rating
9.0
90%
2 Ratings

Scheduling

7.0
70%
1 Rating
10.0
100%
2 Ratings

Workflow Automation

7.0
70%
3 Ratings
N/A
0 Ratings

Team Collaboration

7.0
70%
3 Ratings
9.9
99%
2 Ratings

Support for Agile Methodology

9.3
93%
2 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

9.0
90%
1 Rating
7.9
79%
2 Ratings

Document Management

7.0
70%
2 Ratings
9.0
90%
2 Ratings

Email integration

5.0
50%
3 Ratings
9.9
99%
2 Ratings

Mobile Access

1.0
10%
1 Rating
10.0
100%
2 Ratings

Timesheet Tracking

9.0
90%
1 Rating
N/A
0 Ratings

Change request and Case Management

3.0
30%
1 Rating
N/A
0 Ratings

Professional Services Automation

7.0

Axosoft

70%

Backlog

Feature Set Not Supported
N/A
Axosoft ranks higher in 1/1 features

Quotes/estimates

7.0
70%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • Backlog is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

6.0

Axosoft

60%
3 Ratings
10.0

Backlog

100%
2 Ratings

Usability

7.0

Axosoft

70%
1 Rating

Backlog

N/A
0 Ratings

Support Rating

5.0

Axosoft

50%
2 Ratings
8.0

Backlog

80%
2 Ratings

Likelihood to Recommend

Axosoft

Axosoft is well suited as a project management tool for software teams looking to track workloads. Great tool for categorizing features, tasks, bugs, or a customized category into sprints. Companies can take advantage of the tracking aspects to create burndown charts or just to track employee time. I would say it is less appropriate for small task management like a to-do list type application because it has so many features that would go to waste. Furthermore, Axosoft is more geared towards development teams, but you could use it across departments if needed.
Anonymous | TrustRadius Reviewer

Backlog

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
Carol Aleman | TrustRadius Reviewer

Pros

Axosoft

  • Sprint Planning - clear schedule views, easy to manipulate
  • Reporting - ability to filter on multiple sets of criteria
  • Logging - detailed audit trails to see what comments, changes, edits were made by whom and when
Anonymous | TrustRadius Reviewer

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

Cons

Axosoft

  • A bit hard to use, or a steep learning curve. The UI isn't super intuitive at first, it took me awhile to pick it up and I had to get someone to basically show me what they recommend I set my filters and UI to.
  • This might be a case of improper setup but when making tickets, there isn't an auto response, so we get a lot of duplicate tickets if a conversation happens on the emails before someone takes the case and replies through OnTime.
Anonymous | TrustRadius Reviewer

Backlog

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
Carol Aleman | TrustRadius Reviewer

Pricing Details

Axosoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Axosoft

Axosoft 7.0
Based on 1 answer
Once you get the hang of Axosoft, I think it's easy to use however... getting the hang of it takes quite a bit of time. Additionally, once Axosoft makes an update, it can be difficult to find your bearings again. Like I said, once you know how to use the product, I think it's easy but it takes a bit to become comfortable and confident with Axosoft
Anonymous | TrustRadius Reviewer

Backlog

No score
No answers yet
No answers on this topic

Support Rating

Axosoft

Axosoft 5.0
Based on 2 answers
No answer on this topic is available.

Backlog

Backlog 8.0
Based on 2 answers
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

Alternatives Considered

Axosoft

I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.
Anonymous | TrustRadius Reviewer

Backlog

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
Carol Aleman | TrustRadius Reviewer

Return on Investment

Axosoft

  • Allowed us to create an agile and flexible process that we can easily change when trying new things
  • Allows easibility with cross department collaboration speeding up our release cycle and allowing us to have documentation ready on release day
  • Bug tracking with priorities helps use track and fix urgent issues quickly and effectively.
Anonymous | TrustRadius Reviewer

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

Screenshots

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