What users are saying about
10 Ratings
Top Rated
287 Ratings
10 Ratings
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Score 8 out of 100
Top Rated
287 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Axosoft ranks higher in 1 feature set: Professional Services Automation
  • ClickUp ranks higher in 1 feature set: Project Management

Project Management

6.8

Axosoft

68%
7.9

ClickUp

79%
Axosoft ranks higher in 7/13 features

Task Management

8.0
80%
3 Ratings
9.1
91%
52 Ratings

Resource Management

7.3
73%
2 Ratings
7.1
71%
17 Ratings

Gantt Charts

9.0
90%
1 Rating
7.7
77%
39 Ratings

Scheduling

7.0
70%
1 Rating
7.8
78%
18 Ratings

Workflow Automation

7.0
70%
3 Ratings
6.8
68%
15 Ratings

Team Collaboration

7.0
70%
3 Ratings
8.3
83%
52 Ratings

Support for Agile Methodology

9.3
93%
2 Ratings
8.5
85%
38 Ratings

Support for Waterfall Methodology

9.0
90%
1 Rating
9.0
90%
33 Ratings

Document Management

7.0
70%
2 Ratings
7.4
74%
46 Ratings

Email integration

5.0
50%
3 Ratings
7.0
70%
12 Ratings

Mobile Access

1.0
10%
1 Rating
7.8
78%
15 Ratings

Timesheet Tracking

9.0
90%
1 Rating
7.9
79%
37 Ratings

Change request and Case Management

3.0
30%
1 Rating
N/A
0 Ratings

Professional Services Automation

7.0

Axosoft

70%
5.9

ClickUp

59%
Axosoft ranks higher in 1/2 features

Quotes/estimates

7.0
70%
1 Rating
N/A
0 Ratings

Project & financial reporting

N/A
0 Ratings
5.9
59%
10 Ratings

Attribute Ratings

  • ClickUp is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

6.0

Axosoft

60%
3 Ratings
8.6

ClickUp

86%
52 Ratings

Likelihood to Renew

Axosoft

N/A
0 Ratings
9.0

ClickUp

90%
1 Rating

Usability

7.0

Axosoft

70%
1 Rating
9.0

ClickUp

90%
6 Ratings

Support Rating

5.0

Axosoft

50%
2 Ratings
9.3

ClickUp

93%
53 Ratings

Likelihood to Recommend

Axosoft

Axosoft is well suited as a project management tool for software teams looking to track workloads. Great tool for categorizing features, tasks, bugs, or a customized category into sprints. Companies can take advantage of the tracking aspects to create burndown charts or just to track employee time. I would say it is less appropriate for small task management like a to-do list type application because it has so many features that would go to waste. Furthermore, Axosoft is more geared towards development teams, but you could use it across departments if needed.
Anonymous | TrustRadius Reviewer

ClickUp

I personally really like ClickUp. It can be set up to different project management styles, such as Agile. You can work in sprints and other scenarios. I feel it's a very versatile software platform that allows for lots of customization for different organization types. We even use it for product support cases that come in through our CMSs.
Anonymous | TrustRadius Reviewer

Pros

Axosoft

  • Sprint Planning - clear schedule views, easy to manipulate
  • Reporting - ability to filter on multiple sets of criteria
  • Logging - detailed audit trails to see what comments, changes, edits were made by whom and when
Anonymous | TrustRadius Reviewer

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Cons

Axosoft

  • A bit hard to use, or a steep learning curve. The UI isn't super intuitive at first, it took me awhile to pick it up and I had to get someone to basically show me what they recommend I set my filters and UI to.
  • This might be a case of improper setup but when making tickets, there isn't an auto response, so we get a lot of duplicate tickets if a conversation happens on the emails before someone takes the case and replies through OnTime.
Anonymous | TrustRadius Reviewer

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Pricing Details

Axosoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Axosoft Editions & Modules

Additional Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month per seat

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($12.00)2
Business Plus$29.00 ($19.00)2
EnterpriseContact Sales
  1. none
  2. per member per month (annual contract pricing)
  3. none
Additional Pricing Details

Likelihood to Renew

Axosoft

No score
No answers yet
No answers on this topic

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Usability

Axosoft

Axosoft 7.0
Based on 1 answer
Once you get the hang of Axosoft, I think it's easy to use however... getting the hang of it takes quite a bit of time. Additionally, once Axosoft makes an update, it can be difficult to find your bearings again. Like I said, once you know how to use the product, I think it's easy but it takes a bit to become comfortable and confident with Axosoft
Anonymous | TrustRadius Reviewer

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Support Rating

Axosoft

Axosoft 5.0
Based on 2 answers
No answer on this topic is available.

ClickUp

ClickUp 9.3
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Axosoft

I actually like JIRA better, to me the UI is a lot cleaner. Easier to use, and search tickets.
Anonymous | TrustRadius Reviewer

ClickUp

For the first few years, ClickUp was a bit green and all over the place. It was a bit of a mess at first but now they've really finessed their process, UI and UX and it looks great. The biggest solution they provided was a better price point with larger solutions for feature sets.
Jay Miller | TrustRadius Reviewer

Return on Investment

Axosoft

  • Allowed us to create an agile and flexible process that we can easily change when trying new things
  • Allows easibility with cross department collaboration speeding up our release cycle and allowing us to have documentation ready on release day
  • Bug tracking with priorities helps use track and fix urgent issues quickly and effectively.
Anonymous | TrustRadius Reviewer

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

Screenshots

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